copy function not working

users
#21

Hi :slight_smile:
Here is another "waggle the wires" suggestion...

Have you tried renaming the user-profile?
https://wiki.documentfoundation.org/UserProfile

I've not seen it suggested or mentioned earlier in this thread but I could
easily have missed it.

Regards from
a Tom :slight_smile:

#22

Yes, I did try renaming the user-profile, to no effect.

However, last night I downloaded the latest version of Firefox (60.0.2) and the problem seems to have gone away. I have not yet tried extensive testing, but in about 8 tries have not yet gotten a failure. This one baffles me.

Bob McClure

#23

Hi :slight_smile:
That is downright weird.

My ex-boss often used to have troubles using Adobe Pdf-reader to open Pdfs
he'd downloaded with Internet Explorer or that were in his Outlook emails.
Switching either variable - such as still using Adobe Pdf reader but
downloading the file using Firefox, or Chrome worked fine - or the other
way around, taking the already downloaded file and using any other Pdf
Reader (such as Foxit) also worked. He just couldn't seem to understand
that using stuff that may have been reasonably good a few decades ago is
not necessarily good now (although IE was never good imo). It's quite
normal to have incompatibility issues when using even just 1 proprietary
product but trying to get 2 to co-operate with each other is not always
easy. Each one wants to be the dominant program on your system and doesn't
like to share = that's the ethos.

It is unusual to have that sort of problem with OpenSource things because
each thing needs to work smoothly with a wide variety of other tools and
gets it's own major advantages by avoiding being monolithic.
Regards from
Tom :slight_smile:

#24

The Control-C copy failure is beginning to bother me. After I downloaded the latest version of Firefox I say no failures for a full day. This morning the failure began again. So I decided to run some tests. Here are the results:

Here is my test plan

Launch: Firefox, Opera, Gvim, Notepad, Writer

Bring up a page in Firefox and Opera.

Insert some text in Gvim and Notepad

Select an item in Firefox, Opera, Gvim or Notepad

Control-C click on selected item in source

Go to target (Gvim, Notepad, or Writer) and click Control-V

Record whether the selected item is pasted (OK) or some previous item (Fail)

For browsers, the selected item will be either from the URL line or the body text.

In the following list:  source   target   success or failure

Firefox page writer OK

Firefox URL writer OK

Firefox page writer OK

Opera page writer Fail

Opera URL writer OK

Opera page writer Fail

Gvim writer OK

Notepad writer OK

Opera page Gvim Fail

Opera URL Gvim OK

Opera URL notepad OK

Opera page notepad Fail

relaunch Firefox and Opera

Firefox page notepad OK

Firefox URL notepad OK

Firefox page writer OK

Firefox URL writer OK

Firefox page writer OK

Firefox URL notepad OK

Firefox page notepad OK

no Fails after about 30 additional random trials

I don't know what to make of this.

Bob McClure

#25

The Control-C copy failure is beginning to bother me. After I
downloaded the latest version of Firefox I say no failures for a full
day. This morning the failure began again. So I decided to run some
tests. Here are the results:

Please remind us again exactly what operating system and program
versions you are using, and which desktop, if the question makes sense.

#26

Robert M McClure:

I can assure you that the reported problem, ie, Control-C not copying. Is NOT a hardware problem. On my machine it appears to happen quite regularly under the following circumstance. Firefox is displaying a web page. Control-C click on the URL bar. Open a Writer window. Paste (Control-V). This ALWAYS works. Select some text in the Firefox page. Control-C click. Go to the Writer page. Paste. About 90% of the time the result is the previously copied URL. However, if in the Firefox page, you click on Edit, and then Copy, and then paste in the Writer Document, it is correct. I have performed this experiment (and similar ones) enough times to definitely rule out a keyboard problem on my machine. There is something strange in the interaction between Firefox and Writer. I have tried the same experiment with the Opera browser and do not see this problem.

Not sure if it's the case here, but I have noticed that some applications can sometimes take a bit of time to actually perform the copy. Particularly with large graphics or a lot of complexly formatted text.

After a failed paste, if you wait 10 seconds or so and try to paste again (without copying again) do you then get the expected content pasted?

It could be that Firefox is just taking a while to actually copy the content to the clipboard, and in the meantime the clipboard is giving you what it currently has. Although there might not appear to be a lot to copy, some web pages include a lot of images or are very heavy on formatting markup, CSS, JavaScript and suchlike which might perhaps slow down the copy. Conversely, a URL is plain text and very short in comparison, so does not incur a noticeable delay.

#27

Same as before System: AMD64 processor, 16GB memory, Windows 7 64 bit (up to date), LibreOffice Version: 6.0.3.2 (x64), Firefox 60.0.1 (64-bit).

Bob McClure