Off Line Help Installation

users
#1

I am having difficulty installing the offline help files. What is the correct procedure please?

Ubuntu 21.10, LibreOffice 7.3.1.3, LibreOffice_7.3.1.3_Linux_x86-64_deb_helppack_en-US

Thank you. Joe

#2

I download, unzip, open the file, double click the file which launches Ubuntu Software installer, click on install, it "installs" and reports installed, but launching Libreoffice and clicking on the help does does not bring up off line help.

Thanks. Joe

#3

Hi Joe,

could be you didn't see it is the offline help you are using. The browser will be opened and there should appear as address something beginning with "file:///…" This is the current offline help.

Regards

Robert

#4

Hi.   Yes, I can confirm.

I have LO  7.3.0.3  on ubuntu 20.04.   When I press  F1,  it opens a browser  with address:
file:///tmp/lu18302293odos5.tmp/NewHelp0.html
and says  'file not found'.

One problem can be that the directory 'temp' is virtualized on my os,  so it is cleared at every reboot.   May be choose another location.

Paolo

#5

Hi Paolo,

Hi.   Yes, I can confirm.

I have LO  7.3.0.3  on ubuntu 20.04.   When I press  F1,  it opens a browser  with address:
file:///tmp/lu18302293odos5.tmp/NewHelp0.html
and says  'file not found'.

This is a totally wron path. Have a look for your LibreOffice program installation.
here is a part of the link, which has been shown in my browser
file:///…opt/libreoffice7.3/help/de/text/shared/guide/startcenter.html?

The help for Germany ("de") is installed.

This is an installation with original packages from LO on a rpm-Linux-System (OpenSUSE). So it might be different to your Ubuntu-installation.

Regards

Robert

#6

My offline help path is file:///tmp/lu28183k53.tmp/NewHelp3.html and the file is not found.

Joe

#7

As Robert has said, this is completely wrong. Under Debian 11 the file is accessed via:

file:///opt/libreoffice7.3/help/en-GB/text/shared/05/new_help.html?System=UNIX&DbPAR=WRITER&HID=.uno:HelpIndex#bm_id3806162

My guess is that you installed LibreOffice from an Ubuntu repository, rather than the original libreoffice download site. /tmp is a particularly stupid location - the clue is in the name. It's temporary.

#8

I downloaded the help file from LibreOffice.org. Joe

#9

Hi Joe,

file:///opt/libreoffice7.3/help/en-GB/text/shared/05/new_help.html?System=UNIX&DbPAR=WRITER&HID=.uno:HelpIndex#bm_id3806162

My guess is that you installed LibreOffice from an Ubuntu
repository, rather than the original libreoffice download site.
/tmp is a particularly stupid location - the clue is in the name.
It's temporary.

I downloaded the help file from LibreOffice.org. Joe

Hope not only the help file but both: The whole LO from LibreOffice.org
and not a part form Ubuntu and another part of LibreOffice.org.

So please have a look at file:///opt/libreoffice7.3/help ist there exist any help. Then only the link is wrong. And the link will be set from the main program.

Regards

Robert

#10

Date sent: Tue, 22 Mar 2022 07:56:46 +0100
Installation
<robert@familiegrosskopf.de>

Hi Joe,
>>
>> file:///opt/libreoffice7.3/help/en-GB/text/shared/05/new_help.html?System=UNIX&DbPAR=WRITER&HID=.uno:HelpIndex#bm_id3806162
>>
>>
>>
>> My guess is that you installed LibreOffice from an Ubuntu
>> repository, rather than the original libreoffice download site.
>> /tmp is a particularly stupid location - the clue is in the name.
>> It's temporary.
>
> I downloaded the help file from LibreOffice.org. Joe
>
Hope not only the help file but both: The whole LO from LibreOffice.org
and not a part form Ubuntu and another part of LibreOffice.org.

So please have a look at file:///opt/libreoffice7.3/help ist there exist
any help. Then only the link is wrong. And the link will be set from the
main program.

Just wondering. I'm using Fedora and it has the has
7.1.8.1 as the default Libreoffice.
I've also installed 7.2.6.2 and 7.3.1.3 on the system, and
can run whichever one I want from Application Office
Menu.

This is one issue I have. For each version I download the
version of the RPMs, and also download the local help
RPM as well. Extract the files, and then copy the help
RPM files to same location as the other rpms, and then
install. This puts the help files in the correct location.

Have a little script I use to automate process and create a
file I can copy to other systems to install.

newlib=$(ls -1 LibreOffice_$1*.gz |tail -n 1 | cut -f1,2 -d_)
mkdir $newlib
cd $newlib/
for a in ../$newlib*.gz ; do tar xvf $a ; done
for a in $(find . | grep "\.rpm") ; do mv $a .; done
rpm -Uvh *.rpm
tar -Jcvf ../$newlib.xz *.rpm
rm l*.rpm -f
rm LibreOffice_$1* -R -f
cd ..
rmdir $newlib

#11

I downloaded the help file from LibreOffice.org. Joe

#12

Date sent: Tue, 22 Mar 2022 07:56:46 +0100
Subject: Re: [libreoffice-users] Off Line Help
Installation
To: users@global.libreoffice.org
From: Robert Großkopf
<robert@familiegrosskopf.de>

Hi Joe,

file:///opt/libreoffice7.3/help/en-GB/text/shared/05/new_help.html?System=UNIX&DbPAR=WRITER&HID=.uno:HelpIndex#bm_id3806162

My guess is that you installed LibreOffice from an Ubuntu
repository, rather than the original libreoffice download site.
/tmp is a particularly stupid location - the clue is in the name.
It's temporary.

I downloaded the help file from LibreOffice.org. Joe

Hope not only the help file but both: The whole LO from LibreOffice.org
and not a part form Ubuntu and another part of LibreOffice.org.

So please have a look at file:///opt/libreoffice7.3/help ist there exist
any help. Then only the link is wrong. And the link will be set from the
main program.

Just wondering. I'm using Fedora and it has the has
7.1.8.1 as the default Libreoffice.
I've also installed 7.2.6.2 and 7.3.1.3 on the system, and
can run whichever one I want from Application Office
Menu.

This is one issue I have. For each version I download the
version of the RPMs, and also download the local help
RPM as well. Extract the files, and then copy the help
RPM files to same location as the other rpms, and then
install. This puts the help files in the correct location.

Have a little script I use to automate process and create a
file I can copy to other systems to install.

newlib=$(ls -1 LibreOffice_$1*.gz |tail -n 1 | cut -f1,2 -d_)
mkdir $newlib
cd $newlib/
for a in ../$newlib*.gz ; do tar xvf $a ; done
for a in $(find . | grep "\.rpm") ; do mv $a .; done
rpm -Uvh *.rpm
tar -Jcvf ../$newlib.xz *.rpm
rm l*.rpm -f
rm LibreOffice_$1* -R -f
cd ..
rmdir $newlib

      Just to jump in late in this discussion, here is the script that I use to install help:

cd ~/Downloads/LO/LibreOffice_7.3.1.3_Linux_x86-64_deb_helppack_en-US/DEBS/
sudo dpkg -i *.deb

Note that at this stage, I have unzipped the 7.3.1.3 zipped file in the folder ~/Downloads/LO/. You would have to change the address to the folder containing the helppack zipped file. Then use the terminal to run this two line command.

I have a feeling that when you used dpkg to install the program that you may not have used it to then install help. I have a scrip that does both. Again, the location of the LibreOffice files has to be changed. The script then needs to be made executiable.

cd ~/Downloads/LO/LibreOffice_7.3.1.3_Linux_x86-64_deb/DEBS/
sudo dpkg -i *.deb
cd ~/Downloads/LO/LibreOffice_7.3.1.3_Linux_x86-64_deb_helppack_en-US/DEBS/
sudo dpkg -i *.deb

#13

<<SNIP>>

My guess is that you installed LibreOffice from an Ubuntu
repository, rather than the original libreoffice download site.
/tmp is a particularly stupid location - the clue is in the name.
It's temporary.

I downloaded the help file from LibreOffice.org. Joe

<<SNIP>>

cd ~/Downloads/LO/LibreOffice_7.3.1.3_Linux_x86-64_deb/DEBS/
sudo dpkg -i *.deb
cd ~/Downloads/LO/LibreOffice_7.3.1.3_Linux_x86-64_deb_helppack_en-US/DEBS/
sudo dpkg -i *.deb

This is the procedure that I used to install LibreOffice and the Offline Help file. I think this may need a bug report.

Joe