4.0.3 64-bit DEB removed my extensions, but Windows version did not

users
#1

I just installed 4.0.3 on two systems

The 64-bit DEB install removed my extensions and the persona I has setup.
The Windows install did not do this.

Any idea way the 64-bit DEB install in Ubuntu 12.04 would remove my added items, but Windows did not?

I do not know if it is a bug, or not. If other have seen this, than it might be.

#2

It is a little difficult to say since you did not say what version of LibreOffice you had installed on the two systems. That is likely to be important. Also from where did you download LibreOffice 4.0.3?
      I have installed 4.0.3.3 (Debian 64 Bit) that I downloaded from the LibreOffice website. I did not notice any problems. But this might have been because I already had 4.0.3.2 installed.

--Dan

#3

Fedora 18. Previous version 4.0.2.2.

tar.gz downloaded via bit torrent from website. All good

#4

Version 4.0.3.3 (Build ID: 0eaa50a932c8f2199a615e1eb30f7ac74279539)

I downloaded it today from the LO site, after it was announced. I try not to download RCversions.

I had a different problem with the 13.04 Ubuntu I have on my laptop, which is an issue with 13.04 [I think since it effects more than LO]. I run Ubuntu with MATE desktop environment.

But on my Ubuntu 12.04 desktop, I had the problem withthe loss of the extensions and persona. On 13.04 I did not have that issue, but an install problem until I removed all of the LO files with the Package Manager. But it kept the extensions and persona.

#5

Hi,

I installed LO 4.0.3.3 on two machines running Ubuntu 13.04 with Unity today. I always download LO from the LO site, extract it to the desktop, and then run the following commands in the terminal:
1. sudo apt-get remove libreoffice*.*
2. sudo dpkg -i ~/Desktop/LibreOffice_4.0.3.3_Linux_x86-64_deb/DEBS/*.deb
3. sudo dpkg -i ~/Desktop/LibreOffice_4.0.3.3_Linux_x86-64_deb/DEBS/desktop-integration/libreoffice4.0-debian-menus_4.0.3-3_all.deb

Everything was fine with both.

I've used this method since Ubuntu 9.04 in the days of OpenOffice, and I've never had a problem with anything missing or failing.

Don

#6

I extract them to the /home folder
then rename it to Lib
then I
     cd Lib
     cd DEBS
then
     sudo dpkg -i *.deb

I tend to not run an command on a folder that I am not in.
I learned that in my mainframe days as a safety feature.

So far, I have installed it on Ubuntu 12.04 and 13.04 with MATE desktop. I HATE Unity and GNOME 3.x.
Been using Ubuntu since 9.04 or 9.10 for a few months till 10.04 LTS came out. I skipped 11.xx and when to 12.04 and 13.04.

13.04 gave me errors when I tried the desktop-integration install. Kept giving me errors stating it was not matching the "core" install.

The only fix I came up with, for it on 13.04 was to remove the current version of LO then install the new one over again.

#7

I installed LO 4.0.3.3 tonight on a third computer, also with Ubuntu 13.04 and with Unity. No problems there either.

#8

Hi :slight_smile:
Errr, the User Profile changed with the 4.0.x.  Under 3.x.x the path was

blah...blah/3/blah

under 4.0.x it's changed to

blah...blah/4/blah

So if you are upgrading from 3.x.x to 4.0.x then your Extensions, galleries, backups, templates and all the rest might not get picked up by the newer version.  Copy&paste or drag&drop are good options to fix it!  It's more about the last version the machine had rather than which platform you are running it on.  However it's a fairly unusual problem because most of the time the 4.0.x install picks up the old stuff for you. 
Regards from
Tom :slight_smile:

#9

YES, it works for you but I am not using Unity.
How many users with MATE are having the same issues?
Do anyone using KDE or the other desktop have any issues.

I know that there has been work done to make the DEB install work properly with Unity.
Has there been any work to make sure it works as well with the other desktops?

That might be the issue here.
MATE and Cinnamon are the desktops for people who liked GNOME 2.x style of desktop and did not want to switch to Unity, GNOME 3.x, KDE or the others. I hate Unity and GNOME 3.x. The same reasons I hate Win8's desktop. If you read the articles, you will find many users went to Mint Linux and other distros to get away from Unity. Mint having both MATE and Cinnamon desktop versions, got a lot of users from Ubuntu. I stuck with Ubuntu, but chose MATE desktop environment.

SO
it may be a MATE issue, or may not.
So I ask if any MATE or Cinnamon desktop users are having the same issues.

#10

Honestly in this case it's unlikely that the DE is the issue as this is really just an installation bug and the front end of Linux (DE) shouldn't affect this one bit. There was work done for Unity for Unity integration but this wouldn't affect installation at all.

This being said, what I would recommend is reporting a bug as this would indeed be a bug, over at https://www.libreoffice.org/get-help/bug/. Make sure to include exact steps (even if they seem basic), what you observed, and what you expected. Include your system info (including distro, DE, etc...) and LibreOffice versions. Also include the extensions you had installed and which ones (or all) disappeared.

This way someone from QA (possibly myself) will look into the bug. I have a debian based machine but it uses Enlightenment, I suspect that this wouldn't cause any difference for installation issues so -- I should be able to test.

Best,
Joel

#11

Hopefully there are some folks out there who are using the other desktops who can help you and give you some feedback. I don't know anybody who is using them to check with. Sorry.

#12

Here is the error I got when I tried to install 4.0.3 on an Ubuntu 13.04 with MATE de.
I installed the files without errors till I got to the desktop-integration part.

Here is the listing from the terminal.

#13

Hi :) 
Have you been able to post a bug-report about this yet or been given a work-around or reason why it happened?
Regards from
Tom :slight_smile: