5.2 64bit DEB will not allow paper size selection

users
#1

Today, I was working on a 11x17 inch tabloid paper poster. I am using Ubuntu 16.04 MATE 64bit running LO 5.2.0.4. The paper size of the document was the tabloid size. When I went to print the document to my HP printer [13x19 inch max] the paper size drop down menu was grayed out and set for US Letter size.

I ended up creating a PDF version and used the generic "document viewer" to print it out. I do remember this was an issue for later 4.x.x.x line, but this was the first time [in months] I wanted to print out a tabloid poster using LO.

So, it there a bug and/or a fix in the works? I think I remember seeing this issue months or a year ago.

I hope it gets fixed soon so I do not have to export to PDF and then print out the poster using the "document viewer" that is included in Ubuntu. I would love to skip the extra set.

#2

This is an OLD bug of mine... inherited from OpenOffice:

https://bugs.documentfoundation.org/show_bug.cgi?id=65205

#3

Did you try to check the third option in the Option tab of the print
dialog : "Use only paper size from printer preferences" ?

Best regards.
JBF

#4

Yes. That worked.

However, it does not seem to be a global setting. It appears one must set this option for each print, or at least for each document if the setting is embedded in the document. I have not tested that. A global setting option does not seem to be in the Tools > Options > Print menu. How does one set this as the default?

BTW, On my LO 5.0.6.3, it is the 4th option down. My 3rd option is "Use only paper _tray_ from printer preferences".

Regards.
Girvin Herr

#5

Hmmm...

On my Windows (7 Pro, 64bit), with 5.1.5, tabloid size is called "11x17"
(has been for a very long time), and choosing 'Use only paper size from
printer prefs' doesn't work...

Can anyone else on Windows test this and see if it works for you?

I tried so many things a long time ago trying to work around this, maybe
something I did is now getting in my way?

#6

OK, to answer several posts . . .

I do not have the HP printer set for tabloid in the Ubuntu printer driver settings - set for Letter, even though it has tabloid paper in the tray.

NO I do not have any settings stating to use only the loaded printer paper size.

One quirk is, now that I exported to PDF as a tabloid paper size, now the paper size box that is grayed out shows 11x17 inch [tabloid] size paper, not letter size, for the tabloid sized document. NOW, the grayed out paper size is showing Letter size for the letter size document. SO, it looks like there is some quirky bug somewhere, either in LO or in the Ubuntu printer drivers.

#7

Hi Tim,

NO I do not have any settings stating to use only the loaded printer
paper size.

You should have... Ctrl+P, tab Options... (well hidden ;\ )

#8

Are you using CUPS as your printer driver?
I had a problem with an app that did not allow me to configure the printer options in its print dialog, which was critical to selecting the 11x17 size I wanted from a normally letter size by default printer. I solved my problem by creating a logical printer in CUPS which I configured to default to 11x17 paper for this printer. So now, whenever I want to print an 11x17 size in an app that doesn't allow or implement 11x17 selection, I just select the 11x17 logical printer in the list of printers. That works fine in my case. It may be your workaround solution. If your ubuntu is not using CUPS, then YMMV.

HTH.

Girvin Herr

#9

<snip>

Are you using CUPS as your printer driver?
I had a problem with an app that did not allow me to configure the printer options in its print dialog, which was critical to selecting the 11x17 size I wanted from a normally letter size by default printer. I solved my problem by creating a logical printer in CUPS which I configured to default to 11x17 paper for this printer. So now, whenever I want to print an 11x17 size in an app that doesn't allow or implement 11x17 selection, I just select the 11x17 logical printer in the list of printers. That works fine in my case. It may be your workaround solution. If your ubuntu is not using CUPS, then YMMV.

HTH.

Girvin Herr

I install the "stuff" from the website for

HP Linux Imaging and Printing - Print, Scan and Fax Drivers for Linux - hplip-3.16.9.run

I have 2 HP printers - Laserjet 2300 (letter size) and Officejet 7000 (up to 13x19 inches)

Since this was what HP.com pointed me to (since 2009?) I use that for Ubuntu.

One thing I tend to do is using Export to PDF for my poster making on 11x17 or 13x19 inch borderless printing. When I test print the documents that are not "borderless", I skip the Exporting option. Right now, I do more printing that does not need the borderless printing option over the more photo style of printing.

So when I do printing that needs printing into the HP's default minimum sheet borders, I have to use the PDF printing, and the borderless sheet size. If I try to print out a borderless sheet with LO (and not PDF Reader), there are issues.