And yet another .pps that Impress doesn't do right

MR_ZenWiz · January 21, 2011, 3:11am

This darling .pps file causes LO rc3 not only to crash, but on every
attempt to recover, it crashes again, which pretty much crippled my LO
installation completely. I'm downloading rc4, but this is a serious
problem since every attempt to restart LO results in the recovery,
followed immediately by reopening the "crashed" files, which then
causes LO to crash again.

This .pps runs fine in OOo 3.2.1.

I've posted this one here: http://zentektales.com/only_there.pps

I hope LO rc4 will fix this....

MR_ZenWiz · January 21, 2011, 3:13am

Clicko....

I forgot to add, here's the error that shows from a command line invocation:

$ libreoffice
X-Error: BadWindow (invalid Window parameter)
  Major opcode: 138
  Minor opcode: 4
  Resource ID: 0x1e01772
  Serial No: 26337 (26337)
These errors are reported asynchronously,
set environment variable SAL_SYNCHRONIZE to 1 to help debugging
Application Error

Ubuntu 10.10 with LO rc3.

NoOp · January 21, 2011, 3:47am

Try with rc4 (works for me):
http://www.libreoffice.org/download

Richard_L_Hess · January 21, 2011, 3:47am

It does not crash in LO 3.3.0.2 under Windows XP but the display is pretty jerky and needs an extra "move ahead" click whereas it shows fine on PP2003 under XP. The jerkiness might be the slower machine for LO and the RDP connection, but I don't think that contributes to the need for a second punch.

Mark1 · January 21, 2011, 5:47am

Nope - same problem, but starting from the crash recovery, which never recovers.

MR_ZenWiz · January 21, 2011, 5:56am

It's worse. If I let it recover the files, it pauses for a few
seconds before it recognizes the "Next" and then it crashes again
after opening both windows (one went away - I don't know how the file
is yet).

If I click the "close window" button, it does nothing. It doesn't
even come up with the usual option to force quit. If I kill the
process, it dies nicely, but when I restart LO, it thinks the files
are not recovered and tries to recover them again.

This effectively cripples LO completely and I can't use it at all now.

Not good.

MR_ZenWiz · January 21, 2011, 6:22am

:

This effectively cripples LO completely and I can't use it at all now.

So, I went and renamed .libreoffice to .zlibreoffice and restarted LO.

It did the exact same thing that rc3 did the very first time I ran it
(and I think rc2 as well, but I'm not sure) - after it finished
loading everything up, it went away without opening any window of any
kind.

After that it seems to work fine, but I haven't tried re-opening that
.pps file. I'd rather not....

Of course, I lost all my settings (but miraculously my dictionaries
survived???).

marcpare · January 21, 2011, 8:17am

Works fine on my setup.

LibreOffice3.3RC4 on Mandriva2010.2 w/2X19"monitors. Clean LibreOffice install, I removed all previous LibreOffice files before new installation and also the .libreoffice file as well

Cheers

Marc

Tom_Davies · January 21, 2011, 10:42am

You can copy things back from the .zlibreoffice to the all new .libreoffice to
get your settings back.

That can help you pin-point which config file or whatever it was that broke the
system or what got broken. It is odd that your dictionaries survived. Perhaps
they are global and can be found in other packages, such as your IM or email
client?

Regards from
Tom

Charles_Marcus · January 21, 2011, 3:07pm

When will the website provide a simple web form for submitting MS Office
documents with conversion formatting problems?

Formatting problems with Microsoft Office file formats - especially
Powerpoint/Impress documents - imnsho, is the single biggest 'problem'
that OOo/LibO has, and there has *never* been a satisfactorily simple
way to submit problem documents.

magicfab · January 21, 2011, 3:13pm

Hi Charles,

I believe the appropriate way to submit, track and try solving these
problems would be via a bug report. I can document this specifically for
this kind of problem, let me know what you think. A little hand-holding
goes a long way and pointing directly to this kind of "5 steps to submit
your problematic PPS file" would work towards that.

Let me know.

Fabián

- --
LibreOffice questions ? Des questions sur LibreOffice ? Preguntas acerca
de LibreOffice ? Ask LibreOffice: http://libreoffice.shapado.com/

Charles_Marcus · January 21, 2011, 3:18pm

I emphatically disagree for reasons stated more than once before.

This is the OOo way.

LibO needs a *very simple* way to submit problem documents - a way
without having to register with a site or learn how to submit a bug.

There would be volunteers who would then verify such reports, and *they*
would then open a bug report, once they have confirmed the problem.

Anything else will just get the same results OOo has had for many
years... little to ZERO *effective* problem document submissions...

Tom_Davies · January 21, 2011, 5:06pm

Hi that pps presentation looked fine in OpenOffice 3.2 on Ubuntu 10.04 LTS I
liked the pic of the baby cleaning the massive boa-constrictors head with a
nail-brush! They look like good friends, symbiotic perhaps.

Regards from
Tom

NoOp · January 21, 2011, 6:29pm

When you installed rc4 did you uninstall rc3?
http://www.libreoffice.org/get-help/installation/linux/
<quote>
If you have a previously-existing installation of the community-supplied
LibreOffice package for Linux, first follow the instructions in the
"De-Installation of a Previous Version of Community-Supplied LibreOffice
for Linux" section to remove it.
</quote>

I had some minor issues when I didn't remove rc3 first (can't recall
what they were now). In any event, the .pps runs fine on my system
(Ubuntu 10.10 LORC4).

Tom_Davies · January 21, 2011, 7:25pm

You could use an extra installed OS on a spare partition or mounting a
file-system with LibreOffice installed there. There are plenty of options
unless you use Windows.

If you have a Virtual Machine in Windows and reinstall Windows inside that then
you can apparently re-use the same product-key or license-key because it is just
a reinstall to the same physical hardware.

Another route is to have a dual-boot between Windows and a linux (such as Ubuntu
or Debian or something) and then have a VM on the linux using the same
product-key again. This gives the advantage that the VM is on a robust solid
platform.

See, even Windows gives choices sometimes!

Regards from
Tom

MR_ZenWiz · January 21, 2011, 7:37pm

When you installed rc4 did you uninstall rc3?
http://www.libreoffice.org/get-help/installation/linux/
<quote>
If you have a previously-existing installation of the community-supplied
LibreOffice package for Linux, first follow the instructions in the
"De-Installation of a Previous Version of Community-Supplied LibreOffice
for Linux" section to remove it.
</quote>

No - I've been using the direct download from the LO site and using
the update script that comes with it.

I had some minor issues when I didn't remove rc3 first (can't recall
what they were now). In any event, the .pps runs fine on my system
(Ubuntu 10.10 LORC4).

Guess I'll have to rethink that strategy, eh?

Thanks.

jbfaure · January 23, 2011, 12:26pm

Yes, but where are these volunteers ?

JBF

Tom_Davies · January 23, 2011, 12:33pm

Hi

I think Alfresco is going to give us something like the Community Documentation
idea that Ubuntu uses. We already have a lot of volunteers working on our
documentation and after release we will doubtless have a fairly rapid upsurge in
numbers.

Regards from
Tom

Charles_Marcus · January 24, 2011, 7:10pm

Right here...

You aren't seriously suggesting that we cannot build a simple
infrastructure for allowing submission of problem documents that can
then be triaged by volunteers, without first having lined up a bunch of
volunteers first?

"Build it, and they will come."