Ask.LibreOffice.org and Bugzilla Twitter accounts

users
#1

Hi,

You know social media is a very effective channel for getting people's
attention. Also it can be used a regular reminder/ping'er/poke'r for
communities.

So using the social media's advantages to increase the community's
attention on Ask.LibreOffice.org site and Bugzilla will be good imho.

We had used this method in Pardus GNU/Linux and it worked. After
asking to Florian for his advice that if is this possible to use this
channels for LibreOffice, i've creaed two twitter accounts.

The new accounts are:

LibreOffice Bugzilla:
https://twitter.com/LibreOfficeBugs

Ask.LibreOffice.org:
https://twitter.com/AskLibreOffice

I've connected ask site's new question feeds and bugzilla's new bug's
feeds to this accounts.

The goals of having this accounts are:

· To keep more attention on questions and bugs

· Make community contribution process more social

· To poke/ ping community’s members and asking for the minimum
contribution that can give constantly

· Spread the questions and bugs to their networks to find answers as
soon as possible which will increase the possibility find the person
whom has the answer

· Make our ask and bugzilla more open to the community and increase
the number of persons(not regular contributors)

Well, there is also reasons under the “What current situation misses” questions

· Having lots of bugzilla mails is not for ordinary community members,
people does not want their inbox is filled with bug mails which most
of them are not in interested. But twitter streams are different, it
comes and passes through no rubbish left there. Trying to confirm a
bug is generally a simple work to do, we can involve more people(other
than the regular bugbusters) to have with this feeds.

· Visiting ask site is not a practical exercise made every time, or
getting feeds from Google Reader is not practiced by everyone, but
most people use social media actively. This means more eyes will be on
ask and bug sites constantly.

· As said above, having constant attention for this sites are not
possible for passive contributors

· There is no chance to spread the questions through LibreOffice
related networks. But with this accounts, the followers will generate
a core LibreOffice network which will be feed through this accounts.

I hope that this accounts will help to decrease the unanswered
questions in the ask site(1.191 questions ~1/3 ) and activate more
members to help triage bugs in bugzilla.

If you have a twitter account please follow and promote/announce this accounts.

Of course the most important thing is the interest of community and
the will to became a part of this wonderful community to make
LibreOffice the best free Office suite ever.

Best regards,
Zeki

#2

Hi Zeki,

We had used this method in Pardus GNU/Linux and it worked. After
asking to Florian for his advice that if is this possible to use this
channels for LibreOffice, i've creaed two twitter accounts.
The new accounts are:

LibreOffice Bugzilla:
https://twitter.com/LibreOfficeBugs

Ask.LibreOffice.org:
https://twitter.com/AskLibreOffice

thats awesome and at least for Bugs was on my TODO list for a long time
(actually there was a twitter account already created).
We also have:
https://twitter.com/LOcommits

We could also have one for gerrit updates. What are you using to feed the stuff
to twitter? It might make sense to consolidate all the feeds to use the same
stuff -- I would be happy to hand to over the LOcommits account.

Best,

Bjoern

#3

17 May 2013 14:50 tarihinde "Bjoern Michaelsen" <
bjoern.michaelsen@canonical.com> yazdı:

Hi Zeki,

Hi Bjoern

We could also have one for gerrit updates. What are you using to feed the

stuff

to twitter? It might make sense to consolidate all the feeds to use the

same stuff.

I used tweeterfeed.com for Ask, and dlvr.it for buzgilla. Both works well.

@Tor

Of course it is, we can change the about section as per the suggestions :slight_smile:

Best regards,
Zeki

#4

Of course the most important thing is [...] to make
LibreOffice the best free Office suite ever.

I thought it was already? If not, which one is?

--tml

#5

Hello Zeki,

We had used this method in Pardus GNU/Linux and it worked. After
asking to Florian for his advice that if is this possible to use this
channels for LibreOffice, i've creaed two twitter accounts.

I'd like to take a chance to say a big thank you for your great work! It's fantastic how fast you have come up with this solution, and I really love the idea.

Thank you so much, and keep up the good work - you rock! :slight_smile:

Florian

#6

+1 to what Florian said. Awesome work.

Thanks!

Joel

#7

Great Idea (I've CC-ed QA because BugZilla is related to them)

#8

Hi,

I want you to inform about some minor updates:

- I've moved the external service for Ask site to dlvr.it because of
detailed statistics
- I've added FIXED bugs to Bugzilla stream. I've selected Bug Status=
Resolved, Resouliton=Fixed criteria, if i should add more criteria
please notify me. So this was the fix of fdo#50096
(https://bugs.freedesktop.org/show_bug.cgi?id=50096)

Well, also i checked dlvr.it statistics for Bugzilla account, despite
of having only 24 followers at the moment- we had good number of
clicks(276), we have 2,2 click ratio per link. Which means a streamed
bugs report on bugzilla has seen by 2,2 people. Which is a good number
and it is additional traffic. The geographical distribution seems good
too.If we can increase the number of followers more traffic and
interest will be provided. For last 24 hours, 73 clicks, 24 posts
which means 24 new bug is opened, ratio is ~3.0 per click)

Also i tried to check the statistics for Ask site but twitterfeed has
limited statistics, nearly %80 of questions has clicks, some has more
than one. Which is also good for the moment which we have 44
followers.

If you have twitter accounts, please follow the streams -whichever
gets your interest and will to contribute

LibreOffice Bugzilla:
https://twitter.com/LibreOfficeBugs

Ask.LibreOffice.org:
https://twitter.com/AskLibreOffice

(Personally following this feeds increased my interest on both sites,
answered some questions and wanted to answer more but i have a very
limited time for the moment)

Also posting about this accounts on TDF
planet(http://planet.documentfoundation.org/) may help to promote this
twitter accounts.

I will be posting to Google+ page and Facebook Page to get more
followers and (weeks) later i may write a blog post about how to
contribute LibreOffice by doing simple QA jobs in bugzilla and just
simply answering others questions in ask site including this accounts.

Your individual promoting of this accounts will be very appreciated indeed :slight_smile:

Well, for the moment i am very optimistic about the gain from this
accounts. May be the first excitement may be worse, but we will see in
numbers in next month and following months.

Sorry for multiple-list-disturbance but this issue is related with all.

Best regards and keep being awesome for LibreOffice!
Zeki

#9

Hi :slight_smile:
It is the best.  As keeps being proved by various articles, migrations, posts made to lists and experience.

People are free to disagree as long as they are happy to be wrong.

Personally i wouldn't limit it to being the best just amongst free Office Suites.  I would expand that out to include word-processor programs that are not part of suites and i would include non-free suites and programs.

Btw the Users List occasionally gets "thank you" letters from happy users.  Is there somewhere i could forwards them to?  Perhaps to send as a digest announcement to the rest of the project?

Regards from

Tom :slight_smile:

#10

Hi,

I just wrote a blogpost about this accounts(info/statistics and etc)
"An Overwiev to Ask.LibreOffice.org and Bugzilla Twitter Accounts "
http://blog.bluzz.net/an-overwiev-to-ask-libreoffice-org-and-bugzilla-twitter-accounts/

Hi Zeki,

So the previous Twitterfeed credentials are not needed anymore? Can you
privately send me the credentials for the dlvr.it account for Ask then, so I
can add it to our KeePass keyring?

Sorry, i didn't see this, and i will send immediately :wink:

If you want, we can post something on the official TDF blog, which then is
also shown at the Planet. Feel free to come up with a draft!

I wrote a blog post but it is far from a TDF blog draft, more personal :slight_smile:

Best regards,
Zeki