Auto recovery problem

users
#1

I'm trying to create a mail merge document for a letter.  I'm adding fields directly to retain formatting control and NOT have to deal with a text block which is how the wizard inserts addresses.  I've had some success after a LONG time trying to figure out how to do this.  Documentation is a bit lacking on this approach.

The real problem is happening when I try to close and then reopen the document.  The file appears to close fine but when I try to reopen it, LibreOffice seems to think the file is damaged.  I can recover and the file opens fine, but same thing happens when I try to reopen again.  I can also "discard" the auto-recovery which should fix the auto-recover so it doesn't come up again, but in fact it DOES.  Even when discarding recovery points, the program continues to think there's a problem with the file and re-opens the auto recovery.

I can't find any way to deal with this problem.  BTW, it seems that I finally figured out how to generate the merged letters, so I assume the file is basically OK.  But I still get the auto-recovery screen.

I'd love to get this to stop.  It's a hassle, slows me down, and doesn't show LO at it's best when I'm showing friends and clients.

Carl

#2

Two things are needed to help you: your version of LibreOffice, and  your operating system.

Dan

#3

Windows 10.  I think the LO version is either 6.1.4 or the previous one.  Note that earlier in the day I was struggling with the same problems and saw that LO was telling me there was a new release.  So in desperation I upgraded, which I think was to 6.1.4.  That computer is down for the night but I can check again tomorrow.  In any case that didn't fix it.

Note that I eventually got the system to work...sometimes.  I had de-registered the databases for my other issue, cleared the auto-recovery, started working with new files and got them to work sometimes.  An example is a label document, where I saved the labels as a LO Writer document with the merge fields in it, and merged to a full sheet.  That document continues to open with the auto-recover for itself, whether I discard the recovery point or not.  When it opens it seems to work fine.

With another document, a merge letter, I saved it with merge fields in place.  That one appears to open without the auto-recovery, though this one opened with merge data in the place of the fields.  And in this case I at some point I exchanged databases so I could build a merged file with a second data set. What seems like is happening is the documents get saved and closed, and then there's some kind of flag in the file that didn't get reset by the save, which marks it as damaged/needing recovery.  So it triggers the auto-recovery system even when it's not needed.

Carl

#4

Carl,

I have experienced this endless auto-recovery on startup problem before. Whenever I got it, I "reset" my user profile and it stopped doing it. Offhand, I don't remember the exact steps to do that, but a search of this forum should turn up the procedure or maybe someone out there who knows it can give it to you. I have developed the process of occasionally saving the good profile in a directory somewhere so I can just copy it back to resolve such a problem and still keep my settings.

HTH.

Girvin Herr

#5

Thanks for this suggestion.  I'll try it next time I notice the problem (which could be soon since I'm not convinced I've fixed it).

Carl