[BUG] LO crashes when .doc with Visio drawing is displayed

users
#1

Hi all,
I have following document (see attachment) with MS Visio drawing. When I try
to open it via LO 3.3, crash occurs. Any advices how to fix it (document was
not created by me...)? (FYI, Google Docs also cannot display that drawing,
but at leasts it displays blank page instead of crash...)
http://nabble.documentfoundation.org/file/n2389386/LO_crash.doc LO_crash.doc

#2

Hi :slight_smile:

i have no trouble opening the document in Linux but using OpenOffice 3.2. Are
you using Windows?

I have re-saved the document as an odt and attached it to this email.
Attachments get dropped from list posts but should reach your own email address.

Please let me know if this doesn't work (or even if it does)
Good luck and regards from
Tom :slight_smile:

#3

Hi Tom, thank you very much, unfortunately, also document you have sent is crashing LO here... And yes, I am using Windows. I also tried OO 3.2 and MS Word 2003 and also no problems in these programs...

P.

Dňa 31. 1. 2011 15:42, Tom Davies wrote / napísal(a):

#4

Interesting. I can open in LO 3.3 in linux... but the rendering is very
odd. It looks as if the cursor strokes were recorded. In OOo 3.3.0
(linux) it opens properly. Screenshots of both:

In LibreOffice 3.3.0 linux:
http://img440.imageshack.us/img440/7118/screenshotlocrashdoclib.png
Note: LO 3.3.0 on WinXP the doc doesn't exactly crash LO, instead LO
just seems to freeze when attempting to render the doc on the screen.
WinXP SP3 1Gb memory allocated in a VMWare virtual machine. Here's a
screenshot of LO on WinXP:
http://img151.imageshack.us/img151/107/screenshotwinxpvmwarepl.png

In OpenOffice.org 3.3.0 linux:
http://img12.imageshack.us/img12/9499/screenshotlocrashdocope.png
Note: I get the same when using
- OOo 3.2.1 - Ubuntu/go-oo version
- OOo 3.3.0 on WinXP
- MS Word 2003

So it looks to be a bug even when it can be opened.

#5

Peter, have you opened a bug report on this yet? Do you need help/advise
on doing so?

Gary

#6

Hi Gary,
no, i did not opened bug report, because, as you wrote, i need help how
to do it. On main LO page i did not find any "report a bug" section...

Thanks for help
Peter

Dn(a 5. 2. 2011 5:19, NoOp [via Document Foundation Mail Archive] wrote
/ napísal(a):

#7

Hi :slight_smile:

This guide might help you post a bug-report
http://wiki.documentfoundation.org/BugReport

Good luck and regards from
Tom :slight_smile:

#8

Hi Gary,
no, i did not opened bug report, because, as you wrote, i need help how
to do it. On main LO page i did not find any "report a bug" section...

Thanks for help
Peter

http://wiki.documentfoundation.org/BugReport

I'll be happy to help you file a bug report, or file the report for you
tomorrow if you'd like.

Gary
...

> In LibreOffice 3.3.0 linux:
> http://img440.imageshack.us/img440/7118/screenshotlocrashdoclib.png
> Note: LO 3.3.0 on WinXP the doc doesn't exactly crash LO, instead LO
> just seems to freeze when attempting to render the doc on the screen.
> WinXP SP3 1Gb memory allocated in a VMWare virtual machine. Here's a
> screenshot of LO on WinXP:
> http://img151.imageshack.us/img151/107/screenshotwinxpvmwarepl.png
>
> In OpenOffice.org 3.3.0 linux:
> http://img12.imageshack.us/img12/9499/screenshotlocrashdocope.png
> Note: I get the same when using
> - OOo 3.2.1 - Ubuntu/go-oo version
> - OOo 3.3.0 on WinXP
> - MS Word 2003
>
> So it looks to be a bug even when it can be opened.

Peter, have you opened a bug report on this yet? Do you need help/advise
on doing so?

Gary

...

#9

Ok, bug is reported. Thank you both (Tom, Gary).

Peter

Dn(a 7. 2. 2011 6:50, NoOp [via Document Foundation Mail Archive] wrote
/ napísal(a):

#10

...
And the link to the bug report is... ?
:slight_smile:

#11

found it, ater a litle search:
https://bugs.freedesktop.org/show_bug.cgi?id=33979

#12

Thanks.