can't find the JRE with LibreOffice 6.2

users
#1

I've sought out help, read manuals, I'm still running into a wall.

I've linked my findings to this reply:

https://ask.libreoffice.org/en/question/193607/how-do-i-install-jre-for-librebase-62/?answer=222171#post-id-222171

#2

Hei ken,

most of the problem with JRE appear beacause LO hasent the same
bit-version like JRE:
If you install LO 64bit you also have to install 64bit JRE

I've linked my findings to this reply:

https://ask.libreoffice.org/en/question/193607/how-do-i-install-jre-for-librebase-62/?answer=222171#post-id-222171

Regards

Robert

#3

Not quite

Hei ken,

most of the problem with JRE appear beacause LO hasent the same
bit-version like JRE:
If you install LO 64bit you also have to install 64bit JRE

I did that.

Please look at third and fourth images this album.
https://imgur.com/a/TOx0jWv

#4

Hi Ken,

What I could see there:

Please look at third and fourth images this album.
https://imgur.com/a/TOx0jWv

Seems Java in a path with (x86) says it is x86_64.

What I don't see: Did you install LO for x86 or for x86_64?

Regards

Robert

#5

I added a screenshot of the "about" screen.

you can see it at
https://imgur.com/fVbdT2S

It is V. 6.2.8.2 (x64)

#6

Hi Ken,

I added a screenshot of the "about" screen.

you can see it at
https://imgur.com/fVbdT2S

It is V. 6.2.8.2 (x64)

Sorry, I can't help here any more. Listed all I know like
https://wiki.documentfoundation.org/Faq/General/InstallJava
I have no Windows here, no bug is reported for the behavior you
described, never had such a bug with Linux ...

Only possibilities, which could help here:
- Update to a current version like LO 6.3.4.2
- Reset the user profile by renaming the old profile

Regards

Robert

#7

Ken,

If you downloaded your JRE with Internet Explorer, it might have
downloaded the 32bit version because some versions of IE are 32bit even
on W10 (don't ask me why, I don't know). Clearly a 32bit version of JRE
won't work with 64bit LO.

To be honest, I don't recommend downloading just the JRE - I would
rather suggest you get a current 64bit Java JDK instead, unzip that to a
path/directory to which LO has read/write permissions, and then retry
the Java environment recognition setup from within LO. Just my 2c.

Alex

#8

Ken,

If you downloaded your JRE with Internet Explorer, it might have
downloaded the 32bit version because some versions of IE are 32bit even
on W10 (don't ask me why, I don't know). Clearly a 32bit version of JRE
won't work with 64bit LO.

To be honest, I don't recommend downloading just the JRE - I would
rather suggest you get a current 64bit Java JDK instead, unzip that to a
path/directory to which LO has read/write permissions, and then retry
the Java environment recognition setup from within LO. Just my 2c.

Alex

#9

Ken,

Have this problem sometimes as well (even in 5.1.6.2, have to use this version because of this version of the mail merge function)
it seems to be a file locking problem:
When having a spreadsheet open, then trying to open a merge document that accesses to an LO Base address query as data spirce I get the 'can't find the JRE...' error.
workaround:
close all files, exit LO
open LO Base address query
try to edit the query (here would apear the JRE error message)
[save, if edited] close query
save query (important, to write the modifications to the files)
[close LO Base]
load merge document (LO Writer)
Tools / Options / LibreOffice / Advanced / Activate 'Use a Java runtime environment'
after a few seconds the JRE entry apears
OK
and everything works fine

Hanspeter