constant crashes

users
#1

Good afternoon
I do have an "ordinary" ODF Writer file, about 14 MB in sizebecause of
about 60 monochrome pictures (writing a book).
This file is usually open in "print preview mode".
When I try to switch to "web layout", so that I can see more text
without all those funky margins and spaces betweeen pages,
LibreOffice (3.6.5.2) ALWAYS crashes "due to an unexpected error" as it
calls it.

Is there anything I can do about this VERY annoying behavior?

Thank you.
Thomas

#2

You could try version 3.6.6 or 4.0.4.

Do you have enough ram? On what OS are you working?

Met vriendelijke groeten, Salutations distinguées, Kind Regards,

DRIES FEYS
CORPORATE SERVICES • Specialist Software Developer
T +32 56 43 42 45 • F +32 56 43 44 46 • dries.feys@tvh.com

TVH GROUP NV
Brabantstraat 15 • BE-8790 WAREGEM
T +32 56 43 42 11 • F +32 56 43 44 88 • www.tvh.com

#3

Hi :slight_smile:
Also try

Tools - Options - Memory

and increase the various sizes.  I have it set at something like 20Mb/object and above the "Use for LibreOffice" set a LOT higher than i expect the final documents to be.  Around 50Mb might be a good idea.

However, crashes are usually a result of Java behaving badly.  You can probably switch Java off completely or just switch it off for LIbreOffice

Tools - Options - Advanced

The top tick-box lets you switch it off.

The next most common cause is some problem in your User Profile so you might want to temporarily "get back to factory defaults" by renaming your User Profile
https://wiki.documentfoundation.org/UserProfile

One person found that upgrading to a more recent version of LibreOffice solved a crashing problem

There is another rare and intermittent bug to do with images.  It's been around since OOo 2.(something) but is very rare and difficult to pin-down because it is not easy to reproduce conditions reliably.  Best work-arounds are
1.  Switch off the auto-back-up!  But then you have to keep making sure you do save regularly and fairly frequently, perhaps incrementing versions occasionally to ensure you can easily go back to a previous state. 
2.  to keep a copy of all the images in a sub-folder in the same folder as the document, or elsewhere that is easy to get to so that if images do vanish from the document then it's easy to replace them
3.  Work on your document locally and then upload back to the network or Cloud or usb-stick or where-ever you keep it.

Regards from
Tom :slight_smile:

#4

I am sorry, I responded (again) only to Mr. Davis and lot the list. There seems to be a trick to it ...

(2013/07/02 18:26), Tom Davies wrote:

Hi
Also try

Tools - Options - Memory

and increase the various sizes. I have it set at something like 20Mb/object and above the "Use for LibreOffice" set a LOT higher than i expect the final documents to be. Around 50Mb might be a good idea.

However, crashes are usually a result of Java behaving badly. You can probably switch Java off completely or just switch it off for LIbreOffice

Tools - Options - Advanced

The top tick-box lets you switch it off.

The next most common cause is some problem in your User Profile so you might want to temporarily "get back to factory defaults" by renaming your User Profile
https://wiki.documentfoundation.org/UserProfile

Well, I run LO on Win XP SP3, 2.5 GB RAM
Turned off ALL other software
Set memory per object to 20 MB
memory for LO to 50 MB
changed version of JAVA
turned JAVA off

so far no improvement.

reset user profile? not yet. Iif I do that, I suppose I loose all my styles, templates, autotext, macros etc., right?
Or will they remain available?
Anyway, that is an adventure I may try when I am at leisure after dinner or so ...

One more thing: the exact same thing happens exactly in the same way on three different computers.
Two running Windows XP, one Win 7.
Can this still be problem with the user profile?

#5

Hit "reply all."

This is the only list I belong to that requires that selection. Then, the person you're replying to gets two emails, unless after hitting "reply all" you go into the "To" box and manually delete the extra emails.

Virgil

#6

Hi :slight_smile:
That is weird.

It might still be a User Profile issue on all the machines.  Most likely is a particular Extension/Add-on that you have on all machines.  Do you have anything like that?  If you rename the User Profile on just 1 machine as a test rather than doing it on all machines. 
https://wiki.documentfoundation.org/UserProfile

wrt to replying to the list you are not the only one.  I didn't even realise your reply didn't go to the list and was wondering why no-one else responded to my post.  We have to use "Reply to all" or "Group reply" rather than just the normal "Reply to".  It is annoying a few of us but there doesn't seem to be anything any of us can do about it.

Apols and regards from
Tom :slight_smile:

#7

Hi :slight_smile:
I don't mind getting 2 copies of so many emails.  After clearing 20 emails i feel better than after clearing just 10 and almost double-clicking the delete key is not really tough for me.  I know it does infuriate some other people though.  My main worry is if no-one on the list sees my replies so i usually quickly glance at the "To" and "CC" fields to see who is getting the response.

Regards from
Tom :slight_smile:

#8

Hello Tom,

I don't mind getting 2 copies of so many emails.  After clearing 20
emails i feel better than after clearing just 10 and almost
double-clicking the delete key is not really tough for me.  I know it
does infuriate some other people though.

Not infuriate, but it is a mild annoyance. As an example; if you were
having a chat in bar with a stranger and they followed you home and,
after you'd gone indoors, knocked on your door to repeat, verbatim,
everything said in the bar, you'd think that person a bit odd at the
very least.

#9

Tom,

You have got to be the most positive thinking person I've ever "met," even if only through cyberspace.

I aspire to your positive outlook. (And I'm not being facetious or sarcastic.)

Virgil

#10

When this odd mailist behavior was instituted a while back, many people complained and it was decided by the instituter that there was to be a poll about it and if most people in the poll complained, they would return to the standard behavior. What ever happened to that?
All I see are complaints about this behavior. I don't remember anyone saying they loved it.
Like the other poster, I find it mildly annoying - especially after sending, I realize I used the wrong method and have to do it all over again. That's not very productive.
Girvin Herr

Tom Davies wrote:

#11

On Thunderbird (at least on Linux, can't speak for other platforms),
If the list requires it you have 2 different reply options. One that
replies to the originator of the particular message and the other has
a drop down that gives options of "Reply List", "Reply All", just
"Reply". I beleive that the "Reply All" will have the below mentioned
behavior of sending to the list plus to the originator. On mine I have
"Reply List" so it will not send a second copy to the originator. Also
on other lists I only one of the 2 buttons available, only this and a
couple of others are they both there. I believe that it's something
that gets embedded into the email header by the email server running
the particular list(s).

Hi :slight_smile: That is weird.

It might still be a User Profile issue on all the machines. Most
likely is a particular Extension/Add-on that you have on all
machines. Do you have anything like that? If you rename the User
Profile on just 1 machine as a test rather than doing it on all
machines. https://wiki.documentfoundation.org/UserProfile

wrt to replying to the list you are not the only one. I didn't
even realise your reply didn't go to the list and was wondering why
no-one else responded to my post. We have to use "Reply to all" or
"Group reply" rather than just the normal "Reply to". It is
annoying a few of us but there doesn't seem to be anything any of
us can do about it.

Apols and regards from Tom :slight_smile:

________________________________ From: Thomas Blasejewicz
<thomas@s7.dion.ne.jp> To: users@global.libreoffice.org Sent:
Tuesday, 2 July 2013, 16:39 Subject: Re: [libreoffice-users]
constant crashes

I am sorry, I responded (again) only to Mr. Davies and not the
list. There seems to be a trick to it ...

(2013/07/02 18:26), Tom Davies wrote:

Hi Also try

Tools - Options - Memory

and increase the various sizes. I have it set at something
like 20Mb/object and above the "Use for LibreOffice" set a LOT
higher than i expect the final documents to be. Around 50Mb
might be a good idea.

However, crashes are usually a result of Java behaving badly.
You can probably switch Java off completely or just switch it
off for LIbreOffice

Tools - Options - Advanced

The top tick-box lets you switch it off.

The next most common cause is some problem in your User Profile
so you might want to temporarily "get back to factory defaults"
by renaming your User Profile
https://wiki.documentfoundation.org/UserProfile

Well, I run LO on Win XP SP3, 2.5 GB RAM Turned off ALL other
software Set memory per object to 20 MB memory for LO to 50 MB
changed version of JAVA turned JAVA off

so far no improvement.

reset user profile? not yet. Iif I do that, I suppose I loose all
my styles, templates, autotext, macros etc., right? Or will they
remain available? Anyway, that is an adventure I may try when I
am at leisure after dinner or so ...

One more thing: the exact same thing happens exactly in the same
way on three different computers. Two running Windows XP, one Win
7. Can this still be problem with the user profile?

One person found that upgrading to a more recent version of
LibreOffice solved a crashing problem

There is another rare and intermittent bug to do with images.
It's been around since OOo 2.(something) but is very rare and
difficult to pin-down because it is not easy to reproduce
conditions reliably. Best work-arounds are 1. Switch off the
auto-back-up! But then you have to keep making sure you do
save regularly and fairly frequently, perhaps incrementing
versions occasionally to ensure you can easily go back to a
previous state. 2. to keep a copy of all the images in a
sub-folder in the same folder as the document, or elsewhere
that is easy to get to so that if images do vanish from the
document then it's easy to replace them 3. Work on your
document locally and then upload back to the network or Cloud
or usb-stick or where-ever you keep it.

Regards from Tom

------------------------------------------------------------------------

*To:* Thomas Blasejewicz <thomas@s7.dion.ne.jp> *Cc:*
"users@global.libreoffice.org" <users@global.libreoffice.org>
*Sent:* Tuesday, 2 July 2013, 8:45 *Subject:* Re:
[libreoffice-users] constant crashes

You could try version 3.6.6 or 4.0.4.

Do you have enough ram? On what OS are you working?

Met vriendelijke groeten, Salutations distinguées, Kind
Regards,

DRIES FEYS CORPORATE SERVICES • Specialist Software Developer T
+32 56 43 42 45 • F +32 56 43 44 46 • dries.feys@tvh.com
<mailto:dries.feys@tvh.com>

TVH GROUP NV Brabantstraat 15 • BE-8790 WAREGEM T +32 56 43 42
11 • F +32 56 43 44 88 • www.tvh.com

Good afternoon I do have an "ordinary" ODF Writer file, about
14 MB in size

because of

about 60 monochrome pictures (writing a book). This file is
usually open in "print preview mode". When I try to switch to
"web layout", so that I can see more text without all those
funky margins and spaces between pages, LibreOffice (3.6.5.2)
ALWAYS crashes "due to an unexpected

error" as it

calls it.

Is there anything I can do about this VERY annoying
behavior?

Thank you. Thomas

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and God only knows who else!!!!!!!!!!!!!!!!

#12

Hi :slight_smile:
Thunderbird has some really good features like that.  It's made for and by the wider Open Source community and recommended by a lot of individuals in many different OpenSource groups. 
Regards from
Tom :slight_smile:

#13

Hi :slight_smile:
We are going off-topic.  Normally i quite enjoy that but in this case the o.p's problem is not yet solved.

Also i don't want to be an apologist for an awkward set-up that i don't like either.  I've been told that a lot of people did pester the-powers-that-be to make the lists as they are and that the poll we took didn't get close to the same numbers of people requesting the more sensible method we used to have or some other more sensible method.

The timing was really ironic for me.
Regards from
Tom :slight_smile:

#14

Hi :slight_smile:
Thanks :)  [bows]

This list seems to be one of the most positive in the project.  It's a good crowd of people here.
Thanks and regards from
Tom :slight_smile:

#15

For the avoidance of doubt, you are suffering from selective memory! There were (and are?) supporters of the current arrangement. I know, because I'm one.

Brian Barker

#16

When this odd mailist behavior was instituted a while back, many people
complained ...
All I see are complaints about this behavior. I don't remember anyone
saying they loved it.

For the avoidance of doubt, you are suffering from selective memory! There
were (and are?) supporters of the current arrangement. I know, because I'm
one.

Just for once I actually remembered to click Reply All, but now I
don't care any more. I hardly even bother to reply at all, most of the
time, and if I do, the reply is sent privately (by mistake, but I
don't bother to correct it – I have a life).
If that's what's people want, fine with me.

Johnny Rosenberg

#17

It would seem that crashes like these are inevitable. However, the results may not need be.

Is it possible to force a system check during loading of files above default that causes the error to generate a message "Running out of memory, Document will stop loading:
Press this button to re-allocate your current memory setup under Tools - Options - Memory"?

Thanks in advance

#18

Hi :slight_smile:
Crashes are not normal and shouldn't be happening so often.  If they happen at all then it should be rare and should be due to the user doing something dumb that they notice and makes them think "oops, didn't mean to do that" or deliberately killing the process.

My machines are lower spec and don't suffer from crashes like this.

It might be good to post a "bug-report" but please use one of the drop-downs to make it clear it's a "feature request" rather than a real bug.  The real bug is whatever is causing the crash. 
Regards from
Tom :slight_smile: