.docx documents with graphic, not opening correctly

upscope · February 18, 2013, 11:03pm

LibreOffice: Version 4.0.0.3 (Build ID: 400m0(Build:103)) released by SUSE
LibreOffice: Version 4.0.0.3 (Build ID:
7545bee9c2a0782548772a21bc84a9dcc583b89) releases by TDF.

I have both versions above installed. see signature for OS and KDE versions,
both with latest updates.

Both of the above LO versions have the problem. I can open a .docx document if
it is all text with no problems. If the document like a new letter I get in
.docx format is opened the graphics are missing, or partically there or off
set from where they should be.

I even created a new user and logged in as him, then using SUSE version of
LO4.0.0.3 tried the same document with the same results. Also I just took a
copy of a news letter I am getting ready to send out ( generated in .odf
format) and saved it as a .docx document. the formating was totally messed up
and graphics were messed up also (graphics in wrong place, text in wrong place
probably caused by graphics being wrong, some graphics just plain blank box,
etc.

On 3.6.x versions of Lo I did not have this problem.

Before I report this as a bug I am wondering if anyone else is having this
problem?

Please let me know what else I can provide?

Thanks
Russ

e-letter · February 20, 2013, 10:14am

Both of the above LO versions have the problem. I can open a .docx document
if
it is all text with no problems. If the document like a new letter I get in

.docx format is opened the graphics are missing, or partically there or off

set from where they should be.

Tell the source to re-send in odt format, or use google docs to view.

I even created a new user and logged in as him, then using SUSE version of
LO4.0.0.3 tried the same document with the same results. Also I just took a

copy of a news letter I am getting ready to send out ( generated in .odf
format) and saved it as a .docx document. the formating was totally messed
up
and graphics were messed up also (graphics in wrong place, text in wrong
place
probably caused by graphics being wrong, some graphics just plain blank box,

Good. You should be sending the newsletter in odt format; most modern
software can view it, otherwise pdf/html should be used.

Tom_Davies · February 20, 2013, 10:45am

Hi
DocX is really bad for sharing with people unless you be be fairly certain they are using the same version of MS Office on the same version of Windows.

The older MS format, Doc for 97/2000/Xp/2003 is still currently the best format for sharing files.

Odt is becoming more widely used but the only version of MS Office that can really handle it is MS Office 2013. The 2007 and 2010 attempt to implement Odf was a bit sub-optimal.
Regards from
Tom

upscope · February 20, 2013, 4:48pm

> Both of the above LO versions have the problem. I can open a .docx
> document
> if
> it is all text with no problems. If the document like a new letter I get
> in
>
> .docx format is opened the graphics are missing, or partically there or
> off
>
> set from where they should be.

Tell the source to re-send in odt format, or use google docs to view.

Sources are multiple and all use Win 7 or 8 and versions of MSoffice. Not sure
they can send a proper .odt document.

> I even created a new user and logged in as him, then using SUSE version of
> LO4.0.0.3 tried the same document with the same results. Also I just took
Good. You should be sending the newsletter in odt format; most modern
software can view it, otherwise pdf/html should be used.

news letter I send is usually sent as .pdf, so people do not have problem with
them. Its the inbount newletters and other documents they send as .docx that
are the problem. Most of the users send me data have no Idea how to convert a
document of any type. They just use office in it default document type.

Thanks for the response.

upscope · February 20, 2013, 4:53pm

yes I am aware of compatibility problems. Typical MS.

What I am trying to do is open the .docx document, and then save it as odt.
This works fine is original doc is all text. But when graphics ixist in
document and get relocated, missed etc, then its hard to get a proper
document. It seems to work better in LO 3.6.3 than in LO 4.0.0.3.

Thanks

Tom_Davies · February 20, 2013, 5:19pm

Hi
Cool Thanks :) So, time to post a bug-report?
https://wiki.documentfoundation.org/BugReport

The only advantage with docX is that, like Odt, you can rename the file-ending to zip and then dig out the pictures from the "images" folder. It's a pain to get the images back into the right place but hopefully all this might get smoother in the future.

Perhaps install 3.6.3 alongside 4.0.0 or perhaps just stick with the more stable branch for a bit longer and try the 4.0.x a bit later?
Regards from
Tom

doug11 · February 20, 2013, 5:31pm

/snip/

Finally, someone writes some sense.

The other day, I received a docx file to edit. LO opened the file, and
I edited it. I saved it in what LO thinks is docx. Then I discovered that
_even LO could not open the saved file!_ It could not even open the
file that it, itself, had created!

So _do not_ save a file from LO in docx format!

--doug

upscope · February 20, 2013, 5:51pm

Thanks. I'll send it to my wifes's Win 7 machine, it has office 2003 on it.
I personnaly have not used MS software since 1999. Been all Linux. Actually I
have XP on a virtual machine under my Linux but I have not been sussesful
updating .net on it past version 3.0. 3.5 and later fail on install, no real
error stated. I also only have MSoffice 2003. I refuse to pay MS what they
want for the capability I need.

Will office 2003 open a .docx, last I heard it would not. I have nothing that
will open the .docx unless I reinstall LO3.6.3, I think it opens them better
but still has problem. Will doing more experimenting with Tom's and your
ideas.

thanks

Russ

Tom_Davies · February 20, 2013, 6:07pm

Hi
There was some sort of add-on or something that allowed 2003 to open DocX
http://office.microsoft.com/en-us/word-help/open-a-word-2007-document-in-an-earlier-version-of-word-HA010044473.aspx

Errr, that might be a bit old now. It's for the MSO 2007 version of DocX. This link doesn't seem to specify which version of DocX it's for
http://www.microsoft.com/en-us/download/details.aspx?id=3

Regards from
Tom

upscope · February 20, 2013, 6:58pm

What version of LO are you using. I just saved a copy of the March newleter I
am getting ready (.odt) to .docx (2007 /2010 XML) and it can be saved and
opened again.But it does lose the document formatingg but all the graphics are
there and text is their. (Frames appear to be lost, but the text exis there)

Back to earlier suggested tests

Russ

doug11 · February 20, 2013, 7:43pm

LibreOffice 3.6.4.3

Mieszko_Kaczmarczyk · February 21, 2013, 7:58am

Uytkownik Tom Davies napisa:
Perhaps install 3.6.3 alongside 4.0.0 or perhaps just stick with the more stable branch for a bit longer and try the 4.0.x a bit later?+1From my side the LO ver 4.0 is still to buggy and cannot be used
      daily.--Mieszko KaczmarczykAdministrator ITWetzel Sp. z o.o.Duchnw, ul. Kresowa 805-462 WizownaPhone:+4822780-20-00ext.219Direct:+48 22 780-20-19Fax:+48 22 780-20-03Kapitazakadowy: 600.000,00 z.Sd Rejonowy dla M.ST. Warszawy w Warszawie, XXI WydziaGospodarczy Krajowego Rejestru SdowegoNIP:951-00-43-131Regon:010799082KRS:0000058229Zarzd Spki:
              Prezes Zarzdu - Ewa Dzwonkowska, Czonek Zarzdu - Detlev
              LiebschwagerPart of the WETZEL PROCESSING GROUP: Group Management -
              Detlev Liebschwager, Aglaia Lthy
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Mieszko_Kaczmarczyk · February 21, 2013, 8:00am

Uytkownik upscope napisa:
What I am trying to do is open the .docx document, and then save it as odt.
This works fine is original doc is all text. But when graphics ixist in
document and get relocated, missed etc, then its hard to get a proper
document. It seems to work better in LO 3.6.3 than in LO 4.0.0.3.Similar problem when I try
        to open ODT with graphics created in LO 3.4-3.6 or even with
        OO2.And the reverse - the files created in LO4
        with graphics cannot be opened in LO3.6 or M$-Word 2007 with ODT
        plugin, which normally works OK.There have to be strange problem in LO4 with
        opening files with GFX..
--Mieszko KaczmarczykAdministrator ITWetzel Sp. z o.o.Duchnw, ul. Kresowa 805-462 WizownaPhone:+4822780-20-00ext.219Direct:+48 22 780-20-19Fax:+48 22 780-20-03Kapitazakadowy: 600.000,00 z.Sd Rejonowy dla M.ST. Warszawy w Warszawie, XXI WydziaGospodarczy Krajowego Rejestru SdowegoNIP:951-00-43-131Regon:010799082KRS:0000058229Zarzd Spki:
              Prezes Zarzdu - Ewa Dzwonkowska, Czonek Zarzdu - Detlev
              LiebschwagerPart of the WETZEL PROCESSING GROUP: Group Management -
              Detlev Liebschwager, Aglaia Lthy
Save a tree - only print this message if it's absolutely
          necessary!