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I have been unable for the last three releases to download from the
TDF Download page for LO.
I have the URL for the archive, which works fine, but shouldn't the
main page work?
MR
Sorry, I forgot to include: .deb x86_64.
Hi, I am using Fedora so a slight diff in approaches but here goes:
* using firefox go to www.libreoffice.org and click on "download now"
* Next screen says "LibreOffice Fresh" "Main Installer" and then a
green space marked "DOWNLOAD NOW"
* Click "DOWNLOAD NOW" and then we get the bewildering screen relating
to donations - ignore this unless you want to donate
* I then get a box asking me what to do with the download - either
"Open With" or "Save to file". I choose "save to file"
* The download begins in the background
And that is about it. Is that your experience?
Cheers
It's never NOT worked for me...
Maybe a local browser cache, DNS or other problem?
Hi 
Maybe some security or antivirus or firewall or proxy server or flaky wiifi
or router in need of reboot. Doesn't sound very likely to me but it's what
i would usually say.
This seems to happen quite often when there is a new release but only seems
to affect ZenWiz afaik. Don't we usually pass this on to the websites
team? Perhaps ZenWiz has a good system for alerting us to a problem and
should routinely directly contact the websites team?
Regard from
Tom
http://downloadarchive.documentfoundation.org/libreoffice/old/4.2.4.2/deb/x86_64/
Here is the link to the archive pages.
This is the install file that needs to be uncompressed.
LibreOffice_4.2.4.2_Linux_x86-64_deb.tar.gz
They all you need to do is go down the list to get your needed help pack and language pack [if the language is not en_US].
I use this FTP looking pages mo0re often than I use the main download page/system.
Tim:
Just my two cents - I used the method you described up to somewhere around
when version 4.x first appeared, but for more recent updates, the donation
page is as far as I can go. Since that time, I've never been able to
download from the site - no error messages or anything like that - just no
download. So, unfortunately, I can't provide any clues.
I'm using 64 bit Ubuntu 12.04 LTS and the Firefox browser if that makes any
difference. I've read all sorts of reasons why the "official download" might
have stopped working, but none of them make sense to me. Luckily there are
other ways to obtain LO, although it does seem to be just a little risky to
not be getting it from the original source.
Because most of the comments I read seemed to suggest that other people have
no problem with the "official" page, I just assumed that something was amiss
with my system in particular and ignored advice like "try again later" and
the like.
Frank
I used the method you described up to somewhere around when version 4.x first appeared, but for more recent updates, the donation page is as far as I can go.
The download should start soon after you get to that page. But with default settings in your browser, you will probably be challenged - by a pretty inconspicuous banner at the top or bottom of the browser window - to confirm that you do indeed want the somewhat invasive procedure of a file download. If you don't respond to that, you will get no further.
I'm using [...] the Firefox browser ...
Firefox needs additional reassurance if you need to download a file over 50 megabytes in size (as LibreOffice will be). See
http://cdn.ghacks.net/wp-content/uploads/2013/07/mega-consent-download-large-files.png . This panel has no Allow button: you will see this only if you click the help ("?") icon at the left of the address bar.
I trust this helps.
Brian Barker
I use to use Ubuntu 12.04 LTS, but now use 14.04 and Linux Mint 16. Both with MATE desktop environment, since I am not fond of Unity. I use the 64 and 32 bit versions of both. I use Firefox be default. Now that Chrome has a working 64 bit .deb file version, I have that installed as well. I have to deal with people who use Chrome and it is easier to have it on my desktop to work with instead of firing up my Win7 laptop to help them out.
I just tried the official download page and the pop up window for saving the file popped up as soon as I saw the "donation information". I did have my browser ask me if I would allow for "something" to happen that the page wants done. It is a security option preventing things like redirection and downloads without my knowledge.
How is your FF setup? What security packages have you added onto it. Your comment of it might be your setup of FF seems to make me think that way. Of course I have had the same problem with some issues with LO that other never had, so it is not uncommon to me. The more I think about it the more it seems some type of security option is set in FF that prevents the "save as" pop-up from showing. Try disabling your add-ons and extension to see if one of those packages are interfering with it. I know I have one a few years ago that caused me some issues, or it was a combination of them interacted to the point that I had problems. So I just disabled all of the add-ons and extensions and add them back in one by one till I found the one that caused all of the problems. I do not have as many added to my install of FF as I use to.
"original source"?
The archive page is original "source". It is part of the TDF/LO server/site system.
Yes, there are other places to get LO installs. I create a DVD [project] so people would have a physical media to work with instead of downloading the files. I have passed out these DVDs for several years now to businesses that would never download the software from the LO servers. AS for other places, unless it is a Linux repository, I tend to say away from them. I knew of places in the "early days" of LO that offered "modified" version of LO for Windows and they were just places where you got "nasties" installed with the LO software.
Hi
When the donations page appears the download should start before you even
start poking around on the page. Near the very top is a link that says
something like "if your download hasn't already started then please click
here"
Is that not working either?
Regards from
Tom
Thanks, yes I saved it from last time and modified it to be more universal.
I understand the rest, having done it many times.
Thanks.
I did that, too, and it never worked. Someone posted the link to the
archive, and that's what I now use when the main page fails.
Okay so a couple of people having difficulties, let's start digging:
can you download other files normally? Due to the archive reference I guess the answer is "yes"!
how about other browsers? Can you try something like seamonkey?
In ff/preferences under General where are you downloading to?
Cheers
Yes, I am able to download LO from other sites (as well as other software,
images, etc.) ...
I have not tried any other browsers. If I get a chance maybe I will; if so,
I'll see what happens with LO.
I have default preferences set; the downloads always go into the /Downloads
directory. No issues there with permissions and such things so far as I can
tell.
Hope this helps ...
Hi
To contact the devs or websites teams directly you might need to look-up
details on the official site. I think the list of mailing lists is in the
"Get Help" page. I think the websites team is
Websites@Global.LibreOffice.Org
Regards from
Tom
Hi, I have to admit I am stumped. I was wondering whether there was a firefox problem but that does not seem to be the case.
All I can suggest is raising a bug. 2 people have highlighted this and in both cases you are running Ubuntu so that is something for the devs/QA to go on.
Sorry I can't be any more help
Cheers