Error invoking Help in Linux

users
#1

Hi All

I get an error when invoking the help through the Help menu or F1, in Linux.

This is the error:
"Object not accessible.
The object cannot be accessed
due to insufficient user rights."

The program is installed correctly, and also the help package(s).

Another user told me that when he installed the "snap" package, the issue
disappeared.

Has anyone else experimented the same problem in a Linux environment?

LibreOffice details:
Version: 6.4.2.2
Build ID: 1:6.4.2-0ubuntu0.18.04.3
CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kf5;
Locale: it-IT (it_IT.UTF-8); UI-Language: en-US
Calc: threaded

#2

<cut>

Works for me with Debian Buster and LibreOffice Version: 6.4.2.2

#3

<div dir='auto'>I have Ubuntu budgie 18.04 with LO&nbsp; 6.4.2 on snap. Accessing help via F1 works.</div><div class="gmail_extra"><br><div class="gmail_quote">Il 3 apr 2020 00:54, Peter Hillier-Brook &lt;phb@hbsys.plus.com&gt; ha scritto:<br type="attribution" /><blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p dir="ltr">On 02/04/2020 20:54, Valter Mura wrote:<br>
&gt; Hi All<br>
&gt; <br>
&gt; I get an error when invoking the help through the Help menu or F1, in Linux.<br>
&gt; <br>
&gt; This is the error:<br>
&gt; "Object not accessible.<br>
&gt; The object cannot be accessed<br>
&gt; due to insufficient user rights."<br>
&gt; <br>
&gt; The program is installed correctly, and also the help package(s).<br>
&gt; <br>
&gt; Another user told me that when he installed the "snap" package, the issue <br>
&gt; disappeared.<br>
&gt; <br>
&gt; Has anyone else experimented the same problem in a Linux environment?</p>
<p dir="ltr">&lt;cut&gt;</p>
<p dir="ltr">Works for me with Debian Buster and LibreOffice Version: 6.4.2.2</p>
<p dir="ltr">-- <br>
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org<br>
Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/<br>
Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette<br>
List archive: https://listarchives.libreoffice.org/global/users/<br>
Privacy Policy: https://www.documentfoundation.org/privacy<br>
</p>
</blockquote></div><br></div>

#4

<div dir='auto'>I have Ubuntu budgie 18.04 with LO&nbsp; 6.4.2 on snap. Accessing help via F1 works.</div><div class="gmail_extra"><br><div class="gmail_quote">Il 3 apr 2020 00:54, Peter Hillier-Brook &lt;phb@hbsys.plus.com&gt; ha scritto:<br type="attribution" /><blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p dir="ltr">On 02/04/2020 20:54, Valter Mura wrote:<br>
&gt; Hi All<br>
&gt; <br>
&gt; I get an error when invoking the help through the Help menu or F1, in Linux.<br>
&gt; <br>
&gt; This is the error:<br>
&gt; "Object not accessible.<br>
&gt; The object cannot be accessed<br>
&gt; due to insufficient user rights."<br>
&gt; <br>
&gt; The program is installed correctly, and also the help package(s).<br>
&gt; <br>
&gt; Another user told me that when he installed the "snap" package, the issue <br>
&gt; disappeared.<br>
&gt; <br>
&gt; Has anyone else experimented the same problem in a Linux environment?</p>
<p dir="ltr">&lt;cut&gt;</p>
<p dir="ltr">Works for me with Debian Buster and LibreOffice Version: 6.4.2.2</p>
<p dir="ltr">-- <br>
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org<br>
Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/<br>
Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette<br>
List archive: https://listarchives.libreoffice.org/global/users/<br>
Privacy Policy: https://www.documentfoundation.org/privacy<br>
</p>
</blockquote></div><br></div>

#5

Hi Valter,

Mageia Cauldron working fine with 6.4.3.1 Gtk and did not note a
problem before these updates.

Have you reported this to Neon? This sounds like a packaging or
possible Plasma problem (having seen that Plasma just issued a minor
update). These files should be "owned" by root, so there should be no
problem. You can check ownership in the terminal with:

     ls -lart /usr/lib64/libreoffice/help/

(The files are located there on my 64-bit system. Double check the
location on yours.)

Best,
Roy