Failure to Download the new Libreoffice

users
#1

Hello I have recently learned about your product and would really like to
try it out. Problem is I seem to be having problems downloading the
software. I have a Gateway Desktop with the new Windows 8.1 update.
Attached is a picture of the error box that appears when I try to download
the product.

#2

Hi, this list doesn't accept attachments.

You can attach a file though by going to

http://nabble.documentfoundation.org/Users-f1639498.html

  where you will see this message!

Cheers

#3

Hi Cassandra:

Please check my posting dated June 26, 2013 and titled "Can't locate
LibreOffice 4.04" for some comments, and other download links that may work
for you. If you could confirm that the error message you received is the
same as the one I describe, perhaps that might help someone resolve the
issue as none of the LO folks seemed to be able to duplicate the problem.

As far as I can tell, this problem has been around for quite a while (since
about the introduction of v4 which I think is the first time I encountered
it). I have been unable to load LibeOffice from any of the "official" sites
since then, either under Windows or Linux (as it happens, I just downloaded
a recent version for Windows this morning and still got the same error
message, so went to an alternative site).

If any other users have run into this, it might also help if you reported
it.

Since the late 1970s, I've used probably every word processor known to man,
including the early stand-alone machines as well as several proprietary
ones, so I can state with some confidence that, although there are in fact
some bugs in LibreOffice, I find it much more useful and much less annoying
than products like Microsoft Word, so I would say it's worth whatever
hassles you need to go through to get it running. It's also able to read and
write Word documents (well, at least all but the most complex ones), so you
don't have to worry about compatibility issues with your co-workers.

Hope this helps ...

Frank

#4

For what it's worth ...

Just as a follow-up, I just went to the main download site for my version
(64-bit Ubuntu Linux), which is
http://www.libreoffice.org/download/?version=4.1.3&lang=en-US&type=deb-x86_64

When selecting the "Main Installer 196 MB (Torrent)" option, I receive a
page containing the following:

#5

CVAlkin,
Running Slackware Linux 14.0 (K3.2.29) and using Firefox 17.0.8.
I just got on to the Libreoffice.org website and downloaded both the main and helppack RPM tarballs for v4.1.3 with no problem.

I notice that they added torrent options. Are you sure you are not clicking on the "torrent" link, which requires bittorrant to download. I don't know what your browser may do with a ".torrent" file rather than an http file. There are 3 links in each of the download blocks. Make sure you are clicking on the top line, which is the RPM tarball link, not the "torrent" or "Info" links on the second line.

HTTP ERROR 504: http://www.checkupdown.com/status/E504.html
Note that I understand some Internet Service Providers (ISPs) hinder or prevent bittorrant files. Maybe yours does. I suggest trying the regular tarball, not the torrant file and see what it does for you.

HTH.
Girvin Herr

#6

Hi Girvin:

Thanks for the response.

I've actually tried all of the choices on the main page, but just listed the
two smaller links on the right. I get the identical problem no matter what
choice I make. I use the .deb format rather than the rpm you tried, so I
thought I would just check to see if attempting to download the rpm tar
would work and got the following:

#7

I just download from this page.

http://www.libreoffice.org/download-more/

Currently it shows
4.1.3
4.1.2
4.0.6
4.0.5

Actually this page is the easiest one if you have to download more than
just one OS and set of help/language packs.

I have been using this page since before 4.0.0 ever came out.

#8

Yes, I've used that page in the past, but it links to the same location and
gives me the same gateway timeout. Luckliy, others post the required files
so that I can access them. When I chatted with a rep from my ISP, he said
they hadn't changed anything since I began having this issue (I think it was
around the time v4 showed up, but I'm not sure).

Since I haven't changed O/S either (I'm using 64 bit Ubuntu 12.04), I can't
think of what else to look at.

But thanks for responding.

#9

All LibreOffice versions for all OS
<http://downloadarchive.documentfoundation.org/libreoffice/old/?C=N;O=D>

#10

When selecting the "Main Installer 196 MB (Torrent)" option, I receive a
page containing the following:

Page:
http://download.documentfoundation.org/libreoffice/stable/4.1.3/deb/x86_64/LibreOffice_4.1.3_Linux_x86-64_deb.tar.gz.torrent

HTTP ERROR: 504

Gateway Timeout

Do you have a torrent client installed?
If so, is it grabbing the torrent information?

This is essentially the behavior I have experienced at least since the release of version 4.

What changes did you make to your system settings, around the time that
LibO 4.0 was released?

Assuming that you aren't trying to download the torrent, without using a
torrent client, my guess is that a proxy, firewall, or something similar
is holding packets just long enough for some of them to time out, but
not enough to cause the site to be "unreachable". A slightly
misconfigured DansGuardian setup can cause the behaviour you describe.

jonathon