False Positive?

users
#1

I recently upgraded to LibreOffice 4.1.2. After installation, my Norton 360
advised that they had found and removed a bad thing, /Suspicious.Cloud.7.F/
from the installation folder of LibreOffice. I assume this is a false
positive. Has anyone else experienced this?

Thanks.

#2

Hi :slight_smile:
Not had a problem with it with AVG anti-virus.

Errr, you know that 4.1.2 is the most "bleeding edge" version in the "cutting edge" branch, right?  If you want stability and predictability then it's probably better to 
a)  wait until the 4.1.4 is fully released in a few months time or
b)  go for the 4.0.5 instead
I go for option b.  
Regards from 
Tom :slight_smile:

#3

I would recommend emailing Norton and AVG and saying lower their threshold. These false positives can come with stable releases as well and they aren't our fault. These programs set these stupid system thresholds to determine if something is malicious and then we get blamed. There are several bug reports on FDO (our bug tracker) related to this over the last few months and all have been closed as INVALID.

If enough people email Norton saying "hey we pay for this stuff and yet we get these false positives" maybe they'll do something to make their algorithm a bit smarter.

All the best,
Joel

#4

Hi :slight_smile:
Yet another advantage of OpenSource.

To get Norton to take notice it will probably take tens of thousands of people writing in to grumble.  So it would help if quite a few people on this list could grumble as that might be enough to tip the balance whereas for just 1 person to write in sometimes feels like a complete waste of time.

With OpenSource it only takes 1 person to grumble, and then a bit of luck to catch a dev's eye when they aren't inspired to work on something else.  Extra grumbles don't make much difference and might even be counter-productive. 
Regards from
Tom :slight_smile:

#5

I do not know of anyone locally that uses Norton's A.V. suite. I use
Comodo [like the dragon] for the free Internet Suite. I do not know how
hard it would be to remove a false-positive, but I have been using it
since I started using Vista. Now it gets installed on every system I
get my hands on that needs a "working" suite of security packages.

Now - can you work around a false-positive with Norton's? I know that
there is some with Comodo, more with the firewall than the a.v. but it
is there somewhere. I just do not use Windows much anymore to need it
for the a.v. part.