Fatal Error on Install of LibreOffice 4.3

users
#1

Hi there,

I have just tried to install LibreOffice 4.3 from your website and when I
run it the message -:

*Fatal Error ... LibreOffice 4.3 Cannot be Started, Extension Manager:
exception in synchronise*

is displayed in a window box, and LibreOffice does not load up.

Can you help please ?

Regards ... Martin

#2

Windows, Linux or some other?
Did you check the downloaded install file with MD5 sum?

#3

What platform? Windows?

Can you send me a zip of your user profile (see <https://wiki.documentfoundation.org/UserProfile>)? I might be able to reproduce it with that.

Stephan

#4

I have just tried to install LibreOffice 4.3 from your website ...

It's not "our" web site, in fact: members of this mailing list are generally other users - just like you.

... and when I run it the message -: *Fatal Error ... LibreOffice 4.3 Cannot be Started, Extension Manager: exception in synchronise* is displayed in a window box, and LibreOffice does not load up. Can you help please ?

This has been reported by others; see, for example:
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=83913
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=83886
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=83277

One suggestion is that the problem occurs with processors which do not support SSE2 instructions. Wikipedia tells me these were introduced in the Pentium 4 in 2001. Is your hardware too old?

I trust this helps.

Brian Barker

#5

Ah, right, if it is the SSE2 problem as Brian points out (I hadn't been aware that that problem would first manifests with such an error message), it doesn't help to send me your user profile.

Stephan

#6

Hi :slight_smile:
Errr, when it says "Fatal" it's only the LibreOffice program that is
affected isn't it? You are not getting sent ot a blue-screen are you?
Regards from
Tom :slight_smile:

#7

Hi :slight_smile:
First try renaming the User Profile
https://wiki.documentfoundation.org/UserProfile

I take it that you are on WIndows? Xp or WIn7?
Regards from
Tom :slight_smile:

#8

Hi :slight_smile:
Errr, maybe "Fatal" really did mean fatal after all!?! No responses from
Martin yet! :frowning:
Regards from
Tom :slight_smile: