Figure Numbering disrupted in Master Document (LO 3.5)

Dear all, I'm writing a long dissertation and therefore I'm using a master
document. In LB3.4 the master document was working fine, with 3.5 instead
the figure numbering went crazy - the figure fields showed "no sources
found" or something similar. I rolled back to 3.4 and everything is ok at
the moment. I was wondering if this is a bug of 3.5. Any help is much
appreciated.

Nik

For something as important as a dissertation document, you would be
crazy to use new, untested, latest software versions such as LO35.
Always read the bug reports, QA test results etc. before.

Hi :slight_smile:
Yes, stick with the 3.4.x version that is working.  Perhaps post a bug-report if you have time.  Both the links give much the same end result.  You might find the 2nd link easier to use
http://wiki.documentfoundation.org/BugReport
https://www.libreoffice.org/get-help/bug/
Good luck and regards from
Tom :slight_smile:

WE NEED THIS STRESSED on the web site.

The 3.5.x line is still the "cutting edge" version and is not ready for the needs of business user, and the personal user that must have as few issues as possible.

If we had this on the web site on the page where it "recommends" 3.5.x instead of the 3.4.x line for all things, we will get more people who need LO working with virtually no issues. Right now, this person would not have updated to 3.5.x for his "very important work" without dealing with any issues involved with the first few version of a new line. If there was a statement that 3.4.x "recommended for the business user" and 3.5.x "recommended for the personal user on the cutting edge", may be people who need a very stable version of LO will not have issues like this person did.

I know we must have people using the 3.5.x line and reporting bugs and issues, but do we really want to hear from business users that downloaded the 3.5.x "recommended" line and then they or their people starting having a lot of "work stoppage" issues? LO will get a bad "rep" fast that way.

I wish this person well with his dissertation, but if there was a statement next to the 3.4.x and 3.5.x lines telling people which is best for their needs, we should/would not see people with "must not fail" usage needs for their office suite have "work stoppage" issues like this one.

For a dissertation, I would not recommend the 3.5.x line, YET. The same should go for any business user, or even students, that need to have the most stable version of LO working for them.

Remember, people here stated that our user use the 3.3.x line till 3.4.x went to 3.4.3 or 3.4.4. Why are we recommending 3.5.0, or 3.5.1 for every user now? That is what the download page is doing. Sure there are some new and better features for 3.5.x, but we do not want to get known for pushing a version of LO to the business user that is not as stable as it needs to be for their use.

For the people I deal with locally, including all of the people I hand out DVDs to, I have not recommended them to go to 3.5.x, yet. I do not want "my" business users to update from 3.4.x to 3.5.x till it is ready. I do not want them to come back on me about why they are now having issues that 3.4.x did not. I did not start handing out 3.4.x DVDs to my business users till it was at 3.4.3.

Ummm... right.

3.5.2 is the default when you click the 'Download' button:
https://www.libreoffice.org/download/

So now lets check the release notes:
https://www.libreoffice.org/download/release-notes/
<quote>
LibreOffice 3.5.2 Final (2012-04-05)

This is the third release from the 3.5 branch of LibreOffice.
It contains many exciting new features, and is the recommended version
for private users and small enterprises.
</quote>

But wait... there's more:
<quote>
LibreOffice 3.4.6 Final (2012-03-22)

This is the seventh release of the LibreOffice 3.4 code line.
LibreOffice 3.4.6 fixes the most-important bugs identified by users in
the previous version, as well as a potential security issue. It is of
course safe to be deployed for production needs.
LibreOffice 3.4 contains lots of new features compared to 3.3.
</quote>

As a "user", particularly a new "user", which version would you choose?
I suggest you take this up on the discuss list.

It is more that just the page that "recommends" 3.5.x it is that the main download page only
shows 3.5.x version. So unless you know to look for an older version most people would not
be aware the 3.4.x is still being worked on for bug fixes while the 3.5.x line is being released.

I do agree that the main download page should show what versions are currently being
released and give an explanation about each line and let the user decide what fits there
needs.

Unfortunately for us we are still using Openoffice due to bugs with Libreoffice calc. Line 3.4.x
has fixed a major stopper for us but 3.4.x and 3.5.x has added in enough "work around" bugs
that we just decided to stay with Openoffice. So we wait for 3.5.x to fix most of these and for
it to be the considered "stable" enough for business use.

Ron Gregor

Ron,

Unfortunately for us we are still using Openoffice due to bugs with
Libreoffice calc. Line 3.4.x has fixed a major stopper for us but 3.4.x and
3.5.x has added in enough "work around" bugs that we just decided to stay
with Openoffice. So we wait for 3.5.x to fix most of these and for it to be
the considered "stable" enough for business use.

Did you enter appropriate reports for these bugs? Are you watching them?
Did you escalate them appropriately so developers are really aware about them?
(Without proper escalation, even very annoying bugs can stay unfixed for a
long time.)

Nino

Nino,

  I did file bug reports on a couple of the main issues that I could reproduce to provide
sample files. I was unaware of an "escalation" procedure for the end user as far as reporting
bugs. Can you tell me were to find the steps that we should follow once a bug is filed? I need
to know how long we should wait before escalating and then exactly what to do to escalate
the bug.

Thanks, Ron

WE NEED THIS STRESSED on the web site.

Perhaps requesting via the 'web site' mailing list could achieve this?

The 3.5.x line is still the "cutting edge" version and is not ready for
the needs of business user, and the personal user that must have as few
issues as possible.

Ummm... right.

An understatement! LO35 is not fit for public sale! All versions
except for a certified, QA pass, high quality version should only be
available by _invitation_ to perform rigouras testing before release
to the general public.

3.5.2 is the default when you click the 'Download' button:
https://www.libreoffice.org/download/

No surprise that this mailing list is full of complaints...

But wait... there's more:
<quote>
LibreOffice 3.4.6 Final (2012-03-22)

This is the seventh release of the LibreOffice 3.4 code line.
LibreOffice 3.4.6 fixes the most-important bugs identified by users in
the previous version, as well as a potential security issue. It is of
course safe to be deployed for production needs.
LibreOffice 3.4 contains lots of new features compared to 3.3.
</quote>

Can anyone explain how "most-important" bugs are identified?

Who are these "users" that identified these important bugs?

As a "user", particularly a new "user", which version would you choose?
I suggest you take this up on the discuss list.

This mailing list seems most appropriate.

Message to new users: DO NOT USE LATEST SOFTWARE VERSIONS. LET SOMEONE
ELSE FIND NEW BUGS.

(Using LO33 with minimal interruption)

I upgraded to 3.5 because of the default download status but it looks like I should go back to version 3.4.

The wording should be sorted out because any new user who does not follow this forum would download 3.5 as a matter of course and could lead to disappointment and more income for Micro$oft. Any number of download sites for other software have 'stable' and recommended downloads and 'unstable' beta editions for those who like to live dangerously. Perhaps the LibreOffice download page should go down this track.

BTW the GB help file didn't work in 3.4 either.

Regards
Bruce