Help files bad link

users
#1

I have removed and re-installed "LibreOffice_6.1.5_Win_x64_helppack_en-US.msi".

But when I use <Help> <LibreOffice Help>, it sends me to my browser at "file:///C:/Users/paul/AppData/Local/Temp/lu791214dve3.tmp/NewHelp2.html".

Any ideas on how to fix this.

Help does not show up in "Options - LibreOffice - Paths".  Maybe it should.

Thanks

Paul

#2

Have now tried...

<Tools><Customize>

[Toolbars]        Search "Help" which results in

    Get Help Online
    Helplines While Moving
    LibreOffice Help

Selecting "LibreOffice Help"

Selecting {Defaults} and said {Yes}.

Results in Firefox tab with text "Help Page Redirection" at URL "file:///C:/Users/paul/AppData/Local/Temp/lu78445i2amn.tmp/NewHelp1.html"

I'm am not sure of the context of the {Defaults} button, but am assuming it does not mean correcting the URL because it doesn't.

Bueller?,   Bueller?, Bueller?,   Bueller?

#3

Is it possible you have mix of 64 bit application and 32 bit Help (or
vice versa)?

#4

Some years ago I had the same problem as you using LibreOffice on Windows.
It was solved by checking that the user interface language (Tools ->
Language settings -> User interface) was the same of that of the Help file
that you installed.

As an aside this problem doesn't arise under Linux as both the user
interface and the help are installed separately and will automatically have
the same language. This is not the case with the Windows version and hence
someone not in the know can install LibreOffice in say the UK and
automatically have the user interface set to UK English. If then the help
file for say US English is installed it will not be available.

Graham

#5

Sort of.

C:\Program Files (x86)\LibreOffice 4

C:\Program Files (x86)\LibreOffice 5

Are both empty.

C:\Program Files\LibreOffice\help

Is not and "C:\Program Files\LibreOffice\help\en-US\text\swriter" has HTML files.

When <left click> on "main0000.html" results on Firefox URL "file:///C:/Program%20Files/LibreOffice/help/en-US/text/swriter/main0000.html" and displays correctly in browser.

Paul

#6

I checked this and all fields seem appropriate.

I used the [Reset] button, but still results in Browser at "file:///C:/Users/paul/AppData/Local/Temp/lu109605km9jx.tmp/NewHelp1.html".

Paul

#7

That didn't answer the question...

Do you have the 32bit or 64bit version of the application and/or Help
installed?

Look in the Programs and Features control panel to see what versions are
installed.

#8

Sorry about that.

Windows 7 Professional Service Pack 1 (64 Bit)

There are files in:

C:\Program Files\LibreOffice" which are the default for 64 bit programs.

and

C:\Program Files\LibreOffice\help\en-US

In <Programs and Features>

LibreOffice 6.1.5.2

LibreOffice 6.1 Help Pack (English (United States))