Help needed with document previews

A friend of mine, who is new to LibreOffice, is experiencing a problem
with LibreOffice document preview. In the first screenshot, you can
see a list of his documents of which some of them show a content
preview. Other, however, only show a very thin vertical line where the
content is pretty much indecipherable.

The second screenshot is one of those thin lined documents fully
opened (excuse the content, he can be a bit weird). He is not using
tables in the document and is just writing text next to the image.

Can anyone tell me why some documents are previewing correctly while
others only show the thin line?

His system is a Windows XP SP3 system with the latest version of
LibreOffice.

Screenshot 1 - Document Preview
http://imgur.com/tca4AL0

Screenshot 2 - Document fully Opened
http://imgur.com/oPmKqoN

Thanks,
Anthony

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Anthony Papillion
Phone: (918) 533-9699
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Hi Anthony,

firstly I should point out that attachments don't get through to the list via email. You would have to either provide a link to a repository or post via the nabble forums.

I searched the bugzilla for "screenshot" and "preview" but sadly nothing came leaping out at me. I can visualise your problem but can offer no solutions. However there was a recent query about screen tearing which may have some similarities with your problem so I have provided a link to the relevant post in the nabble forums. Looking at the link you may only get to the menu and will have to navigate to that post.

http://www.libreoffice.org/get-help/nabble/

Cheers

Hi Anthony,

firstly I should point out that attachments don't get through to
the list via email. You would have to either provide a link to a
repository or post via the nabble forums.

Thanks for the tip. I figured as much. That's why I provided links to
my screenshots at the bottom of my post. I didn't attach them to the
email at all since I assumed they'd be tossed by the software.

I searched the bugzilla for "screenshot" and "preview" but sadly
nothing came leaping out at me. I can visualise your problem but
can offer no solutions. However there was a recent query about
screen tearing which may have some similarities with your problem
so I have provided a link to the relevant post in the nabble
forums. Looking at the link you may only get to the menu and will
have to navigate to that post.

http://www.libreoffice.org/get-help/nabble/

Many thanks for the link. My search of Bugzilla yielded nothing either
nor did other Internet searches. I'm sure it's something simple but
I'm pretty sure it's not screen tearing. I think he's going to just
have to work around it in this case. I might have him just try
reinstall LO and see what happens.

Thanks for the suggestions!

Anthony

Hi,

A friend of mine, who is new to LibreOffice, is experiencing a
problem with LibreOffice document preview. In the first screenshot,
you can see a list of his documents of which some of them show a
content preview. Other, however, only show a very thin vertical
line where the content is pretty much indecipherable.

The second screenshot is one of those thin lined documents fully
opened (excuse the content, he can be a bit weird). He is not
using tables in the document and is just writing text next to the
image.

Can anyone tell me why some documents are previewing correctly
while others only show the thin line?

The "thin line" documents are probably being edited in web view mode
(only one long page).

Best regards.
JBF

- --
Seuls des formats ouverts peuvent assurer la pérennité de vos documents.
Disclaimer: my Internet Provider being located in France, each of our
exchanges over Internet will be scanned by French spying services.

Are all documents on the preview screen different?
Or is two documents, in half a dozen different file formats?

jonathon

I believe you hit the nail on the head! He always says he "hates" the
"gutters" that office programs put around documents and prefers the
white area of the document to fill the entire program window. I bet he
is indeed going into web view to accomplish that.

I'll check with him today. Thanks!

Anthony