Huge security bugs

Today in good faith I downloaded and for trial your Libre Office pack. I
installed it and already during the installation I expressly didn't wish
it to associate with files created by other software. After I launched
it then, it immediately and completely illogically asked me about
“restoration” of files I had at the time open in running Open Office. I
didn't authorize such nonsense, but your software instead of leaving the
files alone deleted the files and destroyed my unfinished work. It
deleted several dozens of open locked versions of both MS-Excel and Open
Office spreadsheets I was working on, caused immediate crash of Open
Office subsequently, while even - perhaps to add insult to injury -
associated itself AGAINST my authorization with old versions of the
files created in Open Office and MS Excel - which could be all described
as most violent malware behavior imaginable. Your pack maybe is for
free, but the damages caused to me by its behavior on my computer,
intruding files created by other software, I estimate to several
thousands USD on lost data, calculations and graphical representations,
which took me several weeks to put together, analyze and plot.
Nobody can wonder I'm now considering gain publicity for whole affair
and get your software blacklisted by antimalware providers, because it
clearly behaves against the general contract and legal regulations,
intruding and destroying intelectual property created using the software
provided by third parties.

Dr. Jan Zeman

"Jan":

After I launched
it then, it immediately and completely illogically asked me about
“restoration” of files I had at the time open in running Open Office.

Please elaborate.

didn't authorize such nonsense, but your software instead of leaving the
files alone deleted the files and destroyed my unfinished work.

Deleted which files?

deleted several dozens of open locked versions of both MS-Excel and Open
Office spreadsheets I was working on,

You had 'several dozens' of spreadsheets opened at once in AOO?

I estimate to several
thousands USD on lost data, calculations and graphical representations,
which took me several weeks to put together, analyze and plot.

Don’t rave, please.

...

Dr. Jan Zeman

Has this really happended to you or ......?

If it really has happened then you should seriously review on how you install software and even more important review your backup strategy any decent (even simple) backup strategy will prevent you from loosing files contains weeks of work.

Werner

Also, considering that document recovery is very unlikely to delete files
if canceled, or lose weeks of work if accepted (since at worst it restore a
backup made regularly by the software), there's probably something else at
work here.​​

I have been using LibreOffice and OpenOffice before it for many years
and have never seen such behaviour. As for associating older files,
that's an operating system function, where all files of a specific type,
no matter how old, are associated with the specified app. So, if you
associate XLS files, then every one of them on your computer will now be
associated with LibreOffice, no matter how old. You cannot control this
according to age.

Jan wrote:

Today in good faith I downloaded and for trial your Libre Office pack.

Please provide the URL that you downloaded the software from.

deleted several dozens of open locked versions of both MS-Excel and Open Office spreadsheets I was working on,

Please provide copies of all of those files, so that this issue can be
accurately reproduced, and the cause found, and then fixed.

caused immediate crash of Open Office subsequently,

What operating system are you using?
What version of that operating system are you using?
What localization of that operating system are you using?

free, but the damages caused to me by its behavior on my computer,
intruding files created by other software, I estimate to several

I'll reserve comment on this, until the answers to the previous
questions are provided.

Nobody can wonder I'm now considering gain publicity for whole affair
and get your software blacklisted by antimalware providers, because it

I'll reserve comment on this, until both the requested documents, and
answers to the questions are provided.

jonathon

Back in the days of OOo 1.1.x, similar issues were reported. The problem
was not with version of OOo that was allegedly downloaded and installed.
(The people reporting the problem did not install OOo.)

jonathon

Hi :slight_smile:
Most serious data-recovery experts would first advise to stop using the
drive at all. Data-recovery experts would work on a clone or image of the
drive instead of the original.

That may mean stopping using the machine itself unless you are experienced
with "Live Cd/Usb" sessions or if you can unplug the hard-drive and still
run the machine. If the data is valuable then take the drive to a
professional data-recovery service. it might be wise to get a foil bag or
just wrap the drive in silver foil to avoid any slightest static charges
doing any further damage in transit.

If you are experienced with LiveCd/Usb or can be absolutely certain you can
boot without any more read/writes happening to/from the drive then step 1
is to image the drive. Once you have cloned the drive then shut the
machine down and unplug the damaged drive to make sure no changes happen to
that one. All recovery efforts would be done to the clone/image NOT the
original!

From the reported problem it sounds more like hard-drive failure than

anything else. This typically happens to either ultra-new drives or
ancient ones. If a drive is going to fail it usually does so in the first
few months. If it survives that then it usually lasts for years assuming
it doesn't get physically bashed around. If the drive is doing read/writes
at a time when it gets shaken or receives a jolt or impact then that could
damage the read/write heads or the surface of the platters. SSDs are
better at surviving under those conditions. With external drives it is
important to unplug the leads from the drive itself during transit as the
connection between the drive and the lead is vulnerable to knocks. Even if
the lead has become unreliable a proper data-recovery service will probably
be able to recover the data.

When you uninstall OpenOffice and then install LibreOffice the operating
system will usually pick-up all the settings and configurations you had set
with OpenOffice. Normally when you try to open LibreOffice it tries to
recover the last files you were working on when you last closed it (or
OpenOffice). It is possible to "get back to factory defaults" but doing an
uninstall-reinstall is not the way to do that. It's been a decade or so
since that was a good way to get any program back to factory defaults.

As for grabbing the file-associations for MS formats that would only happen
if you didn't have MS Office already claiming those files. Any files that
were set to open with OpenOffice would have their file-associations left
hanging when you uninstall OpenOffice and LibreOffice would grab those
ones. Otherwise all your files would be unable to be opened by any program
until after you had selected each file-type in turn and specifically told
it which program to open with.

The described problem sounds extremely unlikely to have happened in real
life. If it really did happen and if it had happened to me i would be
checking the physical connections of the hard-drives to make sure the wires
were plugged in properly. In normal usage i am fairly aware of any unusual
sounds that my hard-drive makes so i would probably have been more aware of
an imminent failure.

Other ways to recover files is to look for back-ups, perhaps older copies
on external drives, usb-sticks, Cd, Dvd, emails, network file-shares and
other machines where you might have worked on the files. Perhaps check
temp or tmp folders.
Regards from
Tom :slight_smile:

The fact that to date, you have failed to answer _any_ of the
questions made by others, suggests that your original post was totally
unjustified. Had you made such allegations to a commercial entity, you
would possible face legal action for defamation.

You should have the honour to retract your original claim.

​FUD doesn't work that way ;)​

Am I the only one smelling a troll here ?

Marcello Romani wrote:

Am I the only one smelling a troll here ?

And here I was thinking it was my socks! :wink:

Hi :slight_smile:
Even if/when it is a trollish post i think we should still try to deal with
it as though it were legitimate. There are obviously 3rd party issues at
play with this case (assuming the situation really occurred (which i
personally doubt)) so we 'should' just address those issues.

Trolls win when they stir-up anything, particularly if it could be read as
bullying or unpleasant responses. Minor wins are if they stir up debate on
whether their claims are legit or not. Also if they can convince people to
spend much time on their 'issues'.

In this thread, if it was a troll, we have handed them at least a
triple-win and we really didn't need to do any of that. If it wasn't a
troll then we have done even worse. I'm not saying i was any better than
anyone because i feel i fell into the trap too.

I think we need to focus more on getting good answers out there and back-up
assertions with links if possible. Also a lot of us need to keep our
answers shorter and more on-topic. Ok, that is soemthing i need to pay
more attention to in my own posts but there are a few other people doing
the same thing too. Just my own thoughts. Live and learn right?

Regards from
Tom :slight_smile:

Nope +1 ..

When I see a sender email address that translate to "you kill me you make me good [@gmail.com]", I think that been suspicious of trolling is the least we can do ;-{
Regards from France,
Jean-Louis