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LibreOffice 3.5.2.2 Build ID: 350m1(Build: 202) on Ubuntu 12.04. As soon as
one clicks Insert, Comment, Impress closes without any visible error.
Instead of using the mouse, even the keyboard combination of control+Alt+C
is enough to cause the problem.
Reported here: http://ubuntuforums.org/showpost.php?p=11899154&postcount=261
and some subsequent posts
I read what you linked. Computers are complex things: a combination
of hardwares and software. Even LO is not to be excluded in this. There
are a variety of builds for 32 bit and 64 bit. Then the differences for
a variety of OS's. All of these are available at the LO website. Then
there are the repositories for each of the OS's. Yes, there are plenty
of places for bugs to appear.
In the past, some people relying on their OS's repository for their
OOo and reporting problems that others could not verify using the
version coming from the OOo website. At least some of them solved their
problem by replacing OOo using the OOo website version.
So, this is a possibility in your case as well. (The LO website
version might work better on your computer.) Or, 12.04 might not be
quite ready for prime time.
(Recently I upgraded a MacBook from Ubuntu 11.10 to 12.04. Now when
I log out of a standard user to one with administrative privileges, I
get a continuing stream of error messages involving settings. Perhaps
this might be caused by not doing a clean install. It seems that we all
have our problems.)
--Dan
Could you try a 'Vanilla' Version (from download.libreoffice.org)?
If still crashing, could you report details in bugzilla?
see https://bugs.freedesktop.org/show_bug.cgi?id=48325
Thanks,
Nino
Nino,
Unfortunately, I'm not in a position to download the vanilla version and
test it.
But it appears that you aren't seeing the problem.
Hi 
Crashes often seem to be due to a wrong version of java but i can't imagine java being called for that sort of thing. Mac users especially should make sure they have the ultra-latest version. It is possible for most people to get the pre-release version of java 1.7u4 but i think it's tricky for Mac users. Pre-release means less malware but not necessarily completely malware free in java these days.
1. Java is a bit of a nightmare and best avoided if possible and it mostly is avoidable in LO.
Tools - Options - Java
and then uncheck the box to make sure LO doesn't use java. If it does need it for soemthing you are doing (perhaps an Extension/Add-on or maybe a wizard or Base might need it) then it generally just grumbles and lets you install or re-tick the box in order to carry on. I don't think people have lost any data but it might be best to back-up files (perhaps just do a quick copy of the file) until you feel comfortable.
2. Could you rename your UserProfile to see if that stops the problem from happening? Renaming the UserProfile removes any Extensions/Add-ons that might be lingering from previous installs or picked-up from a version of OpenOffice.org or maybe one of the other forks such as IBM's Lotus Symphony, that may have been on your machine at some point in the past. It also sets all the settings "back to factory defaults" (which may be different from the settings just after a fresh install). This is the fastest and easiest "quick fix" for most problems.
3. Please let us know which verion of LibreOffice and which platform (ie just Windows or not is usually enough but if you can be a bit more specific that helps). Click on the Help menu in LO and choose "About" to find the version of LO if you don't already know.
4. Install the official TDF version of LibreOffice directly from the official LibreOffice website
http://www.libreoffice.org/download/
preferaby use the sentence at the top ("Change sytem, version or language) to get the more stable 3.4.6 and then come back to the 3.5.3 if you can first at least get the more stable version working. The 3.5.3 has tons of extra features but does sometimes run into problems.
5. Reporting possible bugs to forums and mailing lists is a good idea just to check if it really is a bug or "just something a bit wonky" but fixable. However you might want to file a proper bug-report in which case these 2 links both get the same end-result
https://www.libreoffice.org/get-help/bug/
http://wiki.documentfoundation.org/BugReport
But these are really for the "upstream" version directly from the official LibreOffice website and you might want to post against a specific version of Gnu&Linux, such as Ubuntu's bug-tracker system in Launchpad
https://bugs.launchpad.net/
Regards from
Tom
Why not? These are bunch of .deb packages which will install LO into /opt. You
can have vanilla LO installed beside Ubuntu build (and perhaps you can even
run both at once, but you will have to provide them different config dirs). In
downloaded tar file there is also README file with instructions.
There is nothing to be afraid of, installing vanilla version of LO is really
easy and straightforward process .
Hi
Scroll down a bit for Ubuntu&Debian
http://www.libreoffice.org/get-help/installation/linux/
Regards from
Tom
Am 03.05.2012 13:20, chimak111 wrote:
Reported here: http://ubuntuforums.org/showpost.php?p=11899154&postcount=261
and some subsequent posts
PS: application bugs: whole different issue. Try this on 12.04; Load LibreOffice Impress, start a new presentation and make a new slide. Select Insert | Comment. See what happens. On my 12.04 default installs, LibreOffice Impress quits silently each time. That is a complete show stopper to me to the extent I have had to purge LibreOffice and install oOo 3.3.0 on this machine because I annotate presentations a lot. I'm keeping the Precise default LibreOffice on the PC so I can see when that bug clears.
Well, I start LibO Impress on Ubuntu 12.04, insert a comment and get a comment on a slide. Of course, I never ever used to use any ppa versions of OpenOffice.org nor LibreOffice. All those integrators and optimizers do no good to this software.
Andreas Säger wrote
...
Well, I start LibO Impress on Ubuntu 12.04, insert a comment and get a
comment on a slide. Of course, I never ever used to use any ppa versions
of OpenOffice.org nor LibreOffice. All those integrators and optimizers
do no good to this software.
Hi Andreas,
Thanks for making it clear that it is something to do with the modification
done by the distro since it works just fine with the vanilla download. I
remember you and others at the OO.o forum pointing out that distro
modifications often cause issues.
I will look into getting 3.5.*3* direct tomorrow. But I also need to know
how to stop from being pushed the distro's version. Bandwidth caps!!!
Am 03.05.2012 14:34, Tom Davies wrote:
Hi
Crashes often seem to be due to a wrong version of java but i can't imagine java being called for that sort of thing. Mac users especially should make sure they have the ultra-latest version. It is possible for most people to get the pre-release version of java 1.7u4 but i think it's tricky for Mac users. Pre-release means less malware but not necessarily completely malware free in java these days.
Please, end your private war on Java! Java has nothing to do with that. Everybody can disabling Java in the office options. The problem remain the same.
1. Java is a bit of a nightmare and best avoided if possible and it mostly is avoidable in LO.
Tools - Options - Java
and then uncheck the box to make sure LO doesn't use java. If it does need it for soemthing you are doing (perhaps an Extension/Add-on or maybe a wizard or Base might need it) then it generally just grumbles and lets you install or re-tick the box in order to carry on. I don't think people have lost any data but it might be best to back-up files (perhaps just do a quick copy of the file) until you feel comfortable.
Avoiding Java in this office suite never solved any problem so far.
You never give any evidence that the problem is actually related to Java. You never give any evidence at all.
Stop spamming your personal opinions on each and every technical issue.
Hi
When you uninstall the version you currently have installed then it will stop trying to update that 'wrong' one. "If you do NOT hold the party they will NOT come" (misquote from various)
Regards from
Tom
Here is a link to a Ubuntu ppa for LO independent of the main Ubuntu repository: https://launchpad.net/~libreoffice/+archive/ppa <https://launchpad.net/~libreoffice/+archive/ppa>
chimak111 wrote
...
I will look into getting 3.5.*3* direct tomorrow. But I also need to know
how to stop from being pushed the distro's version. Bandwidth caps!!!
I just did it. Got 3.5.3:
http://www.libreoffice.org/download/?type=deb-x86&lang=en-US&version=3.5.3.
Then I purged the 3.5.2.2 which came with Ubuntu 12.04 and unpacked and
installed 3.5.3. I checked that comments can be inserted in Impress without
causing Impress to quit. My last question which is strictly not related to
this topic is how to get the built-in help to work. I downloaded that as
well. (Thanks to everyone!)
Did it install properly? Any strange messages? Did you shut down the
application during install?
If installed properly, it should work at the next application start. (Maybe
you did not close all windows?)
Nino
Hi
I don't think anyone is updating the built-in help so quite a few features might not be covered at all. It's worth bookmarking a link to official documentation,
http://wiki.documentfoundation.org/Documentation/Publications
There is an Faq which covers Base but not much else yet. It's being translated from the French
http://wiki.documentfoundation.org/Faq
Regards from
Tom
Dear Tom,
why do you make such a general negative statement about the LibreOffice
Community? It is demotivating for those who do the hard work.
Therefore, please
- try to be nice to Community members as that's the only value they receive,
- try to be constructive: if you find a topic not covered in the local help,
please file a bug or send a mail.
Thanks.
Regards,
Nino
Hi
It's not negative about the entire community! It's very specifically about 1 specific part.
The docs team are doing impressive work but does not have enough people to do everything that they want. No-one thanks them for their work. No-one even seems to know they exist and no-one here bolsters answers by pointing to relevant parts of the documentation as part of their answer.
The number of devs reaches well beyond 3 digits but the docs team seems to hover around single digits. OpenSource projects are seldom applauded for their documentation but there are notable exceptions that are heroic.
Why leave people with the broken bits when there is something awesome they might be missing out on?
Regards from
Tom
Nino wrote
...
Did it install properly? Any strange messages? Did you shut down the
application during install?If installed properly, it should work at the next application start.
(Maybe
you did not close all windows?)Nino
...
Nino, I had edited my last post to indicate that I got the built-in help to
work just perfectly. But just for completeness, I'm replying here again.
Thanks to everyone again!
Let's face it, the built-in help system sucks, big time, but this is not
new to LibreOffice, it is what was inherited from OOo when Sun decided
to remaster the Help Version 1 into Help Version 2 (personally, I much
preferred Version1, it seemed to me to be far more informative than the
terse style and missing entries the current Help has. It's about as much
use as a brick without mortar, i.e. you can bash yourself on the head
with it, but it won't make you feel any better.
It is also very difficult to write new help when you are a volunteer who
might just have something useful to add, so we should at least give some
credit to those who are trying to improve the help. That said, it would
be a damn sight easier to contribute to the built-in help if one didn't
have to manipulate XML, unique IDs and all the other crap that is
necessary to get the help system to work.
There was an idea to take stuff from the online help wiki and convert
that back into XML to add to the built-in help, but as far as I know, it
still doesn't work as it should, at least not the last time I asked
Andras whether I could use the python tools that are in the source tree.
That said, I take my hat off to all of those who are trying to improve
the built-in help, with all of its idiosyncrasies.
Alex
Oh, sorry - I'm receiving the posts per mail so I wasn't aware one can edit a
post. Where did you edit it? In Nabble?
BTW, thanks for repeating your reply.
Nino