install of 3.5.4 over 3.4.6 removed all my extensions

users
#1

I just upgraded 3.4.6 on an XP laptop to 3.5.4 to test it out.

I just noticed that EVERY extension that I had installed were not carried over to 3.5.4, even though during the install process the status wording looked like it was going to.

So, it that an error for 3.4.6 to 3.5.4 or was that a part of the 3.3.x to 3.4.x upgrading as well?

I will be reinstalling the extensions, but I really do not remember needing to do that before.

#2

Don't know about other systems, but on Linux 3.5 introduced new profile
directory. Maybe transition did not go smoothly and something was left behind.

Previous directory was ~/.libreoffice/3/user/ . New one is ~/.config/libreoffice/
(not sure about "3/user/" part). There is "extension" directory - maybe manual
copying it will help. Of course try it only when LO is completely closed.

HTH

#3

Hi,

I just noticed that EVERY extension that I had installed were not
carried over to 3.5.4, even though during the install process the status
wording looked like it was going to.

So, it that an error for 3.4.6 to 3.5.4 or was that a part of the 3.3.x
to 3.4.x upgrading as well?

I have seen this in many of the "upgrade" installations on Mac - each
time I have to either delete my user profile or re-install the
extensions, and I'm getting fed up with it.

Alex

#4

Hi :slight_smile:
I thought it was possible to copy user-profiles between different machines?  Even between ones running different OSes?  Is it not possible to copy&paste the Extensions folder from the old folder position to the new one?  Something like the equivalent of

cp
/Users/<user name>/Library/Application Support/LibreOffice/3/user
/Users/<user name>/Library/Application Support/config/LibreOffice/3/user

Errr, i know you know cp = copy on a Gnu&Linux command-line but i don't know the equivalent in Mac.  I would probably do this the click&drag gui way tbh. 
Regards from
Tom :slight_smile:

#5

Hi Tom,

Hi :slight_smile:
I thought it was possible to copy user-profiles between different machines? Even between ones running different OSes? Is it not possible to copy&paste the Extensions folder from the old folder position to the new one? Something like the equivalent of

In theory, yes. In practice, YMMV. I always now systematically rename my
LO user profile before installing a new version, then install the new
version, start it once, and then replace the user profile created with
my previously backed up one. It sucks that one should have to do this in
order to preseve one's settings. I know of no other app where this is
the case.

Errr, i know you know cp = copy on a Gnu&Linux command-line but i don't know the equivalent in Mac. I would probably do this the click&drag gui way tbh.

It is the same on Mac if one uses the Terminal.app ;-), but there's no
real need to do so in such a case, the GUI is just fine :wink:

Alex

#6

Am 03.06.2012 11:28, Alexander Thurgood wrote:

Hi Tom,

Hi :slight_smile:
I thought it was possible to copy user-profiles between different machines? Even between ones running different OSes? Is it not possible to copy&paste the Extensions folder from the old folder position to the new one? Something like the equivalent of

In theory, yes. In practice, YMMV. I always now systematically rename my
LO user profile before installing a new version, then install the new
version, start it once, and then replace the user profile created with
my previously backed up one. It sucks that one should have to do this in
order to preseve one's settings. I know of no other app where this is
the case.

IMHO, this is completely inacceptable because this program's productivity depends very much on customization.
You can zip your profile and send it to the developers with detailed info about your system and which upgrade was spoiled by that particular profile.
According to exprerience with parallel installations, extensions are the main culprit. You may try to remove all your additional extensions before installation and see if this helps somehow.

#7

Hi :slight_smile:
Ouch!  I'm glad we have managed to avoid saying it sucks!  (oops)

I was really hoping the sensible way would work.  Ideally i had imagined copying the old user-profile all around the place and then installing the newer LO so that 'a few' (hopefully not too many) settings might get changed or added.  I'm sure it has worked for me but i haven't been taking much notice tbh.

Mostly i just reconfigure whichever machine i happen to be hot-desking on but not in a structured and planned way.  I've noticed users who complain about a thing not being set a certain way tend to set it back after i take the trouble to set it up the way they said they wanted.  So, i tend to set things the way i prefer on my logins and leave them to it.  I need to be more organised though.  The xcu thing looks interesting.

Regards from
Tom :slight_smile:

#8

What I hated was the status text seemed to tell me that the profile [all of it] was being transfered over. I thought that part of your profile was the extensions you added. I know if I delete the .libreoffice file in Ubuntu you loose the link to your added extensions. DID 3.5.x replace the folder name or change where the information is stored?

#9

Alexander Thurgood wrote:

> I just noticed that EVERY extension that I had installed were not
> carried over to 3.5.4, even though during the install process the status
> wording looked like it was going to.
>
> So, it that an error for 3.4.6 to 3.5.4 or was that a part of the 3.3.x
> to 3.4.x upgrading as well?
>

I have seen this in many of the "upgrade" installations on Mac - each
time I have to either delete my user profile or re-install the
extensions, and I'm getting fed up with it.

Hi Alex, *,

do we have a bug report for that, please? Preferrably with a
zipped-up copy of the original ~/.libreoffice/3/... profile to
replay the scenario?

If this contains potentially confidential information, feel free to
PM that to me.

Thanks,

-- Thorsten

#10

Hi Thorsten,

Hi Alex, *,

do we have a bug report for that, please? Preferrably with a
zipped-up copy of the original ~/.libreoffice/3/... profile to
replay the scenario?

Well it would have contained some confidential information, but
unfortunately, I went through the rigmarole of
de-installing/re-installing my extensions, after having wiped the
corrupt user profile from my disk, so...I have nothing to show for it,
sorry :-/, hence no bug report.

After a while, one becomes a bit blasé about the whole thing...

Alex