install problem

users
#1

Hi- I tried to install your fabulous program on my Windows 7 machine (.msi installer v. 4.3.5.2) but 2/3rds of the way through I get a window with " warning1909 could not create shortcut LibreOffice.lnk" followed by another window with "Internal Error 2902 ixoShortcutPropertyCreate" and abort of the install... I noticed that right-clicking on the .msi file does not give the 'run as administrator' option nor can you check the run as admin in compatibility section of properties...help?
Thanks!

#2

Hi Stuart,

Get everything backed out, and check TaskManager that no instance of
soffice.exe or soffice.bin is still active.

Down load and verify the current installer, check the HASH values of your
download against the Mirror List file info:

Fresh: http (4.4.1)
://download.documentfoundation.org/libreoffice/stable/4.4.1/win/x86/LibreOffice_4.4.1_Win_x86.msi.mirrorlist

or

Still (4.3.6) :
http://download.documentfoundation.org/libreoffice/stable/4.3.6/win/x86/LibreOffice_4.3.6_Win_x86.msi.mirrorlist

If the HASH value (any of MD5, SHA1, SHA256) checks correctly proceed with
install.

Then launch a command windows (cmd.exe) "run as administrator". And in that
command window change to your download folder and issue the command:

msiexec.exe /i LibreOffice_4.4.1_Win_x86.msi

or

msiexec.exe /i LibreOffice_4.3.6_Win_x86.msi

Should take you through the install...