[libreoffice-users]

the folder, to which I was referring, is the folder where you saved
the downloaded program;
          this is the last thing to close before installing the program.

       Sounds as if you downloaded/partially downloaded a corrupted file
for whatever reason;
          delete.
       Then re-download the program -
          and while it is downloading - saved to wherever (as the Download
folder) - do not use your machine;
         take a break for those few minutes.

       For the same(?) reason programs like to be alone when installing,
they tend to download better that way as well :wink:

       Hoping this helps,

Hi :slight_smile:
We have done almost everything to check the download file and it's not
corrupted or anything. The only thing we haven't done is do an md5sum or
SHA check but everything else indicates that the download is fine.
Regards from
Tom :slight_smile: