LO 5.0.5.2 writer freezes during save on Win 7

users
#1

Sometimes during save, the progress bar freezes, mostly somewhere close to
the middle. Usually the saving continues after a few seconds but someones
LO freeze and never recover. The only way out is to kill the process. This
happens in win 7, not on win 10. The progress bar freeze on both systems,
it is only in win 7 it sometimes does not continue.

Looks like it helps to "warm up" the system, do a small change, save, do
another small change and save. If no hanging so far, then the following
saves in this session usually works.

The document is large, more than 900 pages, so it usually takes some 30
seconds to save when it works.

Anyone know how to track this down? Do the "usual support action" to delete
my profile??

Thanks
Bo

#2

@Bo, *

Bo Siltberg wrote

Sometimes during save, the progress bar freezes, mostly somewhere close to
the middle. Usually the saving continues after a few seconds but someones
LO freeze and never recover. The only way out is to kill the process. This
happens in win 7, not on win 10. The progress bar freeze on both systems,
it is only in win 7 it sometimes does not continue.

Looks like it helps to "warm up" the system, do a small change, save, do
another small change and save. If no hanging so far, then the following
saves in this session usually works.

The document is large, more than 900 pages, so it usually takes some 30
seconds to save when it works.

Anyone know how to track this down? Do the "usual support action" to
delete
my profile??

That seems the same issue of tdf#93553
<https://bugs.documentfoundation.org/show_bug.cgi?id=93553> which has been
fixed, on master and for the 5.1.4 release. But will not likely be back
ported to the 5.0 branch.

You can check to see if it works better for you with a parallel /A admin
install of a current build of master or the daily build of the 5.1.4
branch. Or upgrade to 5.1.4 when released mid-June.

Stuart

=-ref-=
https://wiki.documentfoundation.org/Installing_in_parallel
https://wiki.documentfoundation.org/ReleasePlan

#3

Thank you for a very good answer.
I'll wait for the 5.1.4 release then.