LO crashes when using File -> Wizard

users
#1

Windows XP Pro
I just installed the very latest version of LO (3.6.3.2 (Build ID:
58f22d5)) and noticed, that LO crashes EVERY time I try to use
File -> Wizard -> "whatever" (means ANY function under Wizard)
This happens on my office computer
At home I have another one, same Windows XP Pro, LO 3.6.3.0 (I think;
check when I get home)
The last time I tried the Wizard function at home there was no problem.

Google shows a bug report:
https://bugs.freedesktop.org/show_bug.cgi?id=53154
Where it says: "resolved / fixed

Since LO crashes with a probability of 100%(on my office computer)and
the bug is supposed to be fixed ...

WHAT am I supposed to be looking for / changing?

Thank you.

#2

I am running XP Pro SP3 and LibO 3.5.7 and I don't have crashed as you describe them.

#3

Hi :slight_smile:
Have you tried renaming your user profile?  Is it possible the problem is being caused by an Extension?

I'm not sure if it would be better to post a new bug-report and link to the old one, or just add a comment to say the regression appears to have reappeared. 
Regards from
Tom :slight_smile:

#4

I am unable to confirm with 3.6.3.2 on Linux Mint 13

#5

Did you have any problems like this one with your previous installs of LO?

Did you add any extra templates to your installthat was not part of the Windows install for your system?

I am waiting for 3.6.4 before I upgrade from 3.5.7. I have not seen any problems like that with the "Wizard" option[s] when I have used it in the past. I run Ubuntu 12.04/MATE[64-bit] plus XP[32-bit, Vista [32-bit], and Ubuntu 10.04/GNOME [32-bit].

#6

The wizard make use of Java. Well, they did.

Do you have Java installed et correctly declared within LibO ?
(tools/Options/LibreOffice/Java)

If you have, which version of Java are you using. ISTR that some newer
7.x versions of Oracle Java wont'do.

My 2 euro cents,

#7

Reset the user profile
http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

#8

Goodafternoon

(2012/11/21 17:30), Thomas Blasejewicz wrote:

Windows XP Pro
I just installed the very latest version of LO ( 3.6.4.3 (Build ID: 2ef5aff)) and noticed, that LO crashes EVERY time I try to use
File -> Wizard -> "whatever" (means ANY function under Wizard)
This happens ONLY on my office computer

WHAT am I supposed to be looking for / changing?

Thank you.

Today, I uninstalled LO, deleted old LO folders, restarted the computer
and installed the newest version (3.6.4.3 (Build ID: 2ef5aff).
Java is set and running,
The ext. (you know what) thing should cause no problem, since the same
functions are installed in my home computer and there DO NOT
cause any trouble.

Still, LO crashes 100% when using ANY of the wizard functions.

Is there anything else I can try?
Thank you
Thomas

#9

Ups, it seems I am lucky. Exactly the same version on my computer does all the wizards. As I never
use them I made a test. No problem.
I am no very curious about the cause of your problem

#10

Hi :slight_smile:
Avoid Wizards where possible.  You never know what adventures lay ahead if you tangle with them.
Regards from
Tom :slight_smile:

#11

You might find yourself being a Troll's lunch!

Virgil

#12

Hi :slight_smile:
I thought most of the Wizards had removed their dependance on Java?

It might be worth trying 2 different approaches. 
1.  Switch off java in LO
Tools - Options - Java
and untick the top tick-box.  If you do something that needs java a pop-up box will grumble at you and allow you to re-enable java and re-try whatever it was that needed java.

2.  Try an older version of java.  you can have more than 1 version of java installed at a time and the LO options allow you to choose which version you use for LO. 
Tools - Options - Java
and tick the older version of Java rather than the newest one.

I've just recently heard that saving in non-native formats 'often' causes crashes but i've never had that problem in years of using LO/Go-OO/OOo.  I've only fairly recently started keeping all documents in ODF format instead of MS ones and that is more to encourage other people in my office to use LO.  When i need to share with people outside the office that is when i save to MS format. 
Regards from
Tom :slight_smile: