Personal settings causing calc to crash

users
#1

I recently installed Fedora 16 Beta on my main system using xfce for my DE. At first I had no problems with any LO documents, but when I restored my .libreoffice folder from a backup of my Fedora 15 system I suddenly started experiencing crashes. I narrowed it down to one specific spreadsheet that would consistently crash ("Process /usr/lib64/libreoffice/program/soffice.bin was killed by signal 11 (SIGSEGV)"). This had suddenly started after I had done the restore of .libreoffice folder. I renamed this folder so that the program would then recreate the default settings and the crashing has stopped. I could just leave it as is and continue from there, but I was curious as to what could have been the actual culprit. My backed up Fedora 15 system was using KDE for the DE, could the change from KDE to xfce have had a negative impact on just this one spreadsheet?

#2

Hi :slight_smile:
It's unlikely to be the change of DE. Apparently the config folder / user-profile can be copied from Windows to a Gnu&Linux and mostly works from Gnu&Linux to Windows so a change of DE 'should be' relatively minor.

Have you been able to try copying chunks from your old KDE user-profile into the newer profile to regain extensions and things? Ahah, maybe an extension is getting confused. Most of the sub-folders from your old KDE profile should copy across fine.

Good luck and regards from
Tom :slight_smile:

#3

I was planning on doing that at a later time. I'll pass on any info I get out of this to the list. I was basically putting feelers out to see if anyone had this happen to them and if so what did they find to fix it, to possibly narrow it down some.

#4

Hi :slight_smile:
My guess would be it's an extension. So i would start by copying the
~/.libreoffice/3/user/extensions
folder across and see if that crashed LO when you re-open it. There are 16 items in the
~/.libreoffice/3/user
folder so i would move half, 8. Test. Then move a remaining half, 4 ... and so on until LO crashes and then delete the half you just added and add half that back in. By doing half each time you can narrow it down quite quickly.

It is probably obvious to you but a lot of people would do this 1 file in 1 sub-folder at a time and perhaps draw-up a tick list on paper. [big yawn]
Regards from
Tom :slight_smile:

#5

Hi :slight_smile:
Errr, asking this list was a good 1st move and is probably what i would do. Hopefully someone might appear that does know exactly what caused it. It's difficult to know how flustered someone is or how experienced with this sort of thing. I sometimes get flustered and just need a calming nudge to remind me.
Regards from
Tom :slight_smile:

#6

At my age it's called OleTimerz :slight_smile:

#7

I had finally just settled on blowing off my .libreoffice folder saving the contents of the template sub-folder, and redoing the changes to the registrymodifications.xcu file and all was good. Then along came an update from Fedora and now any changes made to the registry will cause the app to crash upon closing this one file. I don't know what it is about this file that is causing this to happen. I have even copied back in a version of the file before all of this started and that will cause the app to crash as well.

Any suggestions?

#8

Hi :slight_smile:
Sorry, i have had very limited access lately. What format is the offending
document in? Is it possible to right-click and "Open with ..." an archive
manager? Or re-name the file ending to .zip to open it? That only works
for OpenDocument Formats (Odt, Ods, Odp etc) and the newer MS formats (DocX,
XlsX, PptX etc) but it might show something 'obviously' wrong. I don't know
what to expect to find in there but it can be interesting poking around.
Regards from
Tom :slight_smile:

#9

Just an update. Due to problems I started having with the XFCE DE, i did a fresh install of Fedora 16 using the LXDE DE restoring my configuration files from the "old" system. I am now running LO with the original .libreoffice folder that was causing the crash with no further problems for now. So I'm not sure what in particular caused the crash for one file in just one DE.

#10

I just realized that on Fedora 16 at least with the LXDE DE the .libreoffice folder is kept under the .config folder in the users home folder. It used to be directly in the home folder. Anyway I did get it to crash again when closing this one and only one spreadsheet. Through several trial and error delete and restore of different folders/files I had found the culprit, which makes it even more confusing to me.

I keep a copy of my wife's expense report template from her job in the template folder (/home/me/.config/.libreoffice/3/user/template) that is a MS Excel template format. When I deleted the file it stopped crashing, but restoring the file the crashing starts again. Now opening this file, which I have a desktop icon that launches it for me, and then closing it does not cause a crash, but opening my budget spreadsheet in ods and then closing it will cause a crash. Again delte the xlt file and no more crashing. What gives?