Pootle seems to be a little unstable

l10n
#1

Hi,
A few Danish translaters has complained that the Pootle server is
periodically inaccessible.

Cheers,
Leif Lodahl
The Danish Team

#2

Yes, I've been getting the same since yesterday afternoon working on Gaelic

Michael

19/06/2011 14:13, sgrìobh leif:

#3

Hi Leif, *,

A few Danish translaters has complained that the Pootle server is
periodically inaccessible.

Sorry, but you really need to be more specific.

What exactly do you mean with "inaccessible", when exactly did it
happen, what kind of action did you try to perform,..

Apart from that: The ~4minutes every three hours when the backup is
created still applies to that server. During that time, requests may
take long to complete because the database is locked.

ciao
Christian

#4

Hi,
The site is up running (slow), but as soon as we try to open or load a
search or a file (
https://translations.documentfoundation.org/da/libo34x_help/shared/01.po/translate/?unitstates=fuzzy%2Cuntranslated)
Pootle hangs. This is perhaps 50% of the requests when we are lucky,
but
from time to time it's like Pootle gives up and for several minutes its not
possible to get a response at all.

/Leif

#5

At least it has been for me for all of today. Someone *please* tell me this isn't going to go phut like OO?

Michael

#6

Hi,

I have asked one of our sysops.
Our pootle server at http://translations.documentfoundation.org is
actually down for a scheduled maintenance. It will be back in approx.
two hours.

Thanks for your patience.

Volker

#7

Hi *,

I have asked one of our sysops.
Our pootle server at http://translations.documentfoundation.org is
actually down for a scheduled maintenance. It will be back in approx.
two hours.

..and it's back.

reason why it took longer than expected is basically due to my
stupidity, I switched the DNS too early/did not block access to the
new server. The multiple requests to pootle then did cause timeouts
during the conversion, resulting in starting the conversion over and
over again. (as I knew it would take two hours, I didn't bother
sitting in front of the screen, but as I tested conversion previously,
I was the only one who did access the new server, so I didn't have
this problem.
Just a couple of minutes before Volker contacted me/before you wrote
the mail, I disabled access to pootle itself to allow the conversion
to finish. That's now done and you can start working on it again.

In case you see a password-prompt, then you're still getting the IP
from the old server from your DNS, flush your DNS cache in this case.
(or reboot your machine/just wait - whatever is easier for you :-))

ciao
Christian

#8

As a translator, I think that easily accessible and stable translation
service is more important than what the service platform is run on.

If we are keeping encountering problems like this, I suggest cooperate
with Transifex.net service. They have done a very stable translation
platform.
Furthermore, many open source projects also cooperate with them,
including Fedora, Mageia, MeeGo, xfce.

For example, transifex does not support ts file (Qt translation)
before version 1.0. When MeeGo project decides to use Qt as their main
toolkit, Transifex.net developed that feature for MeeGo in 1.0
version. And now it is quite easy to translate MeeGo on Transifex.net.
I believe Transifex.net will happily to cooperate with LibreOffice
too.

So if we cannot get Pootle server running well all the time, please
consider use other ways or platforms to provide better service for
tranlstors.

#9

Hi,

As a translator, I think that easily accessible and stable translation
service is more important than what the service platform is run on.

If we are keeping encountering problems like this, I suggest cooperate
with Transifex.net service. They have done a very stable translation
platform.
Furthermore, many open source projects also cooperate with them,
including Fedora, Mageia, MeeGo, xfce.

I'm sorry guys for the inconveniences, but this scheduled maintenance
was announced on this mailing list by Christian Lohmaier on June 17.
Pootle has been moved to a bigger server.

Best regards,
Andras

#10

Thanks. I have not noted the information. :stuck_out_tongue:

However, I was not blaming on Pootle or related people, that's just a
suggestion from mine. :slight_smile:

#11

21/06/2011 00:01, sgrìobh Christian Lohmaier:

..and it's back.
reason why it took longer than expected is basically due to my
stupidity, I switched the DNS too early/did not block access to the

That's a relief - stuff does happen. I guess I was a little panicky after having almost lost (by pure chance I'd backed it all up 2 days before) all the translation work I did when the OO server went AWOL suddenly.

Cheers

Michael