Printer error in 4.2.3

users
#1

Since I upgraded to LO 4.2.3 last week, I get an error when trying to
print any file, or every other file - it varies.

The file prints without any trouble, but I get this window on the
first document I print:

Could not start printer.
Please check your configuration.

The file prints anyway, but the error window is really annoying.

Suggestions welcome.

MR

#2

Hi :slight_smile:
Given how e3xperienced you are and how long you have been on the mailing
list i would say just post a bug-report (or wait until the competition
starts and post it then)

Temporarily go bacmk to a previous version that doesn't have the problem
(or install that other version in parallel or something)
Regards from
Tom :slight_smile:

#3

Hi *,

Tom Davies wrote (26-04-14 20:31)

Given how e3xperienced you are and how long you have been on the mailing
list i would say just post a bug-report (or wait until the competition
starts and post it then)
[...]

Tom, can you, when writing your kind advice for the people here to
report a bug, pls also suggest that they look for possible existing bugs
for the problem :slight_smile:

In this specific case for example I've seen this one yesterday
  https://bugs.freedesktop.org/show_bug.cgi?id=77894

Thanks & regards,
Cor

#4

Hi :slight_smile:
Sure, but that is covered by one of the first items in the wiki-guide
https://wiki.documentfoundation.org/QA/BugReport
and is handled really well there.

"
Confirm that it really is a bug.
   [it gives help on how to do so]

Check for similar, existing bug reports ("duplicates").
   [it gives quite a bit of help on how to do so]

If you find a bug report that concerns your problem, you can contribute to
it.

If you don't find a bug report that concerns your problem, file a new bug
report.

If the bug occurs on only Ubuntu or is related to printing, go to More
Information.
"
The "More Information" is a clickable link to
https://wiki.documentfoundation.org/QA/BugReport/Printing

Regards from
Tom :slight_smile:

#5

Thanks, gents. My only excuse is that it has been so long since I
found an LO bug I forgot to look.

I have commented on the bug.

MR

#6

Also reported as bug 77776

Mal

#7

Hi Tom,

Tom Davies wrote (27-04-14 04:11)

Sure, but that is covered by one of the first items in the wiki-guide
https://wiki.documentfoundation.org/QA/BugReport
and is handled really well there.

Thanks for pointing, and yes I do know that.
But looking at the number of duplicates and the hard work that the many
QA-volunteers do, it's a topic that can't be over-estimated, IMHO :slight_smile:

So every change to promote the mindset "check before submit" is one to
take .. :wink: ?

Kind regards,
Cor

#8

Hi :slight_smile:
Ahh, cool, ok :slight_smile:

I noticed someone posted to point out an existing duplicate that he or
someone else had already marked as duplicate by the time i clicked on the
link. Good work there!

This bug-hunt might hopefully recruit a few more people when they realise
how easy it is. Most of us probably assume that it's all a lot more
complicated than it turns out to be. Having a short, time-limited drive
makes a lot of sense. Perhaps a future one might focus on finding
duplicates just as the last session had a different focus from this one.

I will try to mention about searching for duplicates before posting in the
future. I didn't realise it happened so often.
Apols, thanks, good luck and regards from
Tom :slight_smile:

#9

Tom Davies wrote (30-04-14 18:42)

I will try to mention about searching for duplicates before posting in the
future. I didn't realise it happened so often.
Apols, thanks, good luck and regards from

thanks a lot :wink:
Cor