Probem with LibreOffice 6.4.4 and Windows 10 2004

users
#1

Hello,

I've installed LibreOffice 6.4.4 on Windows 10.
Everything was fine until I install the 2004 update.
Now, when I start LibreOffice, everything is fine during 2 minutes and after that, the UI starts to become unresponsive.
First, the dropdown entries are empty and then, the UI became totally unresponsive.
If I try to kill LibreOffice, a blank "do you wan't to save your document" pops up but without text and without Yes / No buttons.

Do you have any workaround for this problem ?

I tried to reinstall 6.4.3 but the problem is the same with this version too.

Best regards,

YC

#2

The first updates for 2004 have been applied this morning.
Impress still stop working after 2 minutes (the interface is frozen ... but still working because I see a popup when I try to close impress).

I restarted libreoffice in repair mode and nothing has changed ...

Hope 6.4.5 will fix this mess.

----- Mail original -----

#3

Could it be a lack of memory? I have a MacBook that does something similar. In my case, there is 2 GB RAM with a Ubuntu 16.04 32 bit OS. One of two things seem to make sense to me: either some of the sticks of RAM has become defective, or the OS wants to use more RAM than is available.

Dan

#4

I don't think this is related to memory :slight_smile:
It's a laptop with 20 Go of RAM.

calc start fine, writer too.

Before the 2004 fixes, draw add the same problem as impress. Started fine and then, after 2 minutes, the UI was not responsive.

Now draw seems to work fine but impress UI still have the same problem.

#5

In data domenica 7 giugno 2020 08:02:48 CEST, ycollette.nospam@free.fr ha scritto:

Hello,

I've installed LibreOffice 6.4.4 on Windows 10.
Everything was fine until I install the 2004 update.
Now, when I start LibreOffice, everything is fine during 2 minutes and after
that, the UI starts to become unresponsive. First, the dropdown entries are
empty and then, the UI became totally unresponsive. If I try to kill
LibreOffice, a blank "do you wan't to save your document" pops up but
without text and without Yes / No buttons.

Do you have any workaround for this problem ?

I tried to reinstall 6.4.3 but the problem is the same with this version
too.

Hi

do you have the option "Use OpenGL for all rendering" enabled?

#6

Hello,

I started Libreoffice in failsafe mode and deactivated OpenGL / OpenCL.
After that Impress starts again to show the gui. But it was still freezing after a while.
Then, I got into Tools -> Options -> Display and deactivated everything in "image rendering" (there was an OpenGL entry ...).

Now, it looks like impress is working again.

So, maybe something related to display driver was delivered with 2004 which is not really supported by libreoffice ...

Thanks for the advice !

----- Mail original -----

#7

In data giovedì 11 giugno 2020 10:24:06 CEST, ycollette.nospam@free.fr ha scritto:

Hello,

I started Libreoffice in failsafe mode and deactivated OpenGL / OpenCL.
After that Impress starts again to show the gui. But it was still freezing
after a while. Then, I got into Tools -> Options -> Display and deactivated
everything in "image rendering" (there was an OpenGL entry ...).

Now, it looks like impress is working again.

So, maybe something related to display driver was delivered with 2004 which
is not really supported by libreoffice ...

Thanks for the advice !

You're welcome :slight_smile:

#8

ycollette.nospam wrote

Hello,

I started Libreoffice in failsafe mode and deactivated OpenGL / OpenCL.
After that Impress starts again to show the gui. But it was still freezing
after a while.
Then, I got into Tools -> Options -> Display and deactivated everything in
"image rendering" (there was an OpenGL entry ...).

Now, it looks like impress is working again.

So, maybe something related to display driver was delivered with 2004
which is not really supported by libreoffice ...

Thanks for the advice !

Please note that OpenGL GPU support has little to do with the OpenCL
features used in Calc, so you should be fine to reenable the OpenCL and
check.

Also, OpenGL is being deprecated in favor of a Skia Vulkan rendering--that
is already in place for the 7.0 release of LibreOffice where OpenGL is only
available via the Advanced -> Expert Configuration dialog. There are
driver/GPU pairing issues still with Skia--and Vulkan vector engine may be
blocked, but driver support is more consistent.

Point is, when convenient take a 7.0 or 7.1 nightly build out for test drive
with Skia rendering support. Done with a "msiexec.exe /A" administrative
install of the MSI package. Assistance here: Installing in parallel on
Windows <https://wiki.documentfoundation.org/Installing_in_parallel/Windows>