Problem installing extension

users
#1

I recently updated LO to Version 4.2.4.2 (Build 420m0(Build:2)) from the
Linux Mint repositories (I am using Linux Mint 17) and tried installing a
new extension. The installation did not complete and I got the error message

"ImplementationRegistration::registerImplementation() - The service
com.sun.star.loader.Python cannot be instantiated".

The extension is a French dictionary. On trying an Italian dictionary I had
no problem. I also tried installing the French dictionary extension from
AOO, but got the same error message. I have tried renaming my user profile,
but that made no difference.

Has LO 4.2.4.2 got something against the French language or is the problem
somewhere else? Any hints would be welcome.

Graham

#2

Hi :slight_smile:
Sorry no response earlier! Were you able to fix this?

I think the best plan might have been to
* post a bug-report
* ask the L10n mailing list (international coordination for translators of
all languages) and/or the French Users List to see if others had the same
problem
* go back to an earlier version

It's generally best to do at least 2 of those sorts of options so that
other people do hear of the problem and may do something to follow-up so
that it's got more chance of being fixed in a future release.
Regards from
Tom :slight_smile:

#3

In the end I solved the problem using the sledgehammer approach, i.e. by
completely removing LO (version 4.2.4 from the Linux Mint repository) from
my laptop and then installing 4.2.5.2 from the LO website. Given nobody
else seemed to have encountered the same problem, I assumed that I had done
something stupid and hence brought out the sledgehammer.

Thanks anyway,

Graham

#4

Hi :slight_smile:
Probably not something stupid but things do go a bit funny from time to
time.

Even if it was user-error it's not necessarily that you did something that
thousands or millions of others haven't done countless times. No need to
beat yourself up about it. The main thing is that you fixed it, so
congrats for that.

Also sometimes we find a problem suddenly appears that has never happened
before but that suddenly happens to several users for no readily apparent
reason and then suddenly stops happening just as mysteriously.

These problems are far from unique to LO. I've seen it happen to loads of
different software. My fav was installing Sage to around 10 machines for a
training session and despite doing the same thing each time the 7th decided
to install into the wastebin rather than "Program Files". [shrugs]

Congrats and regards from
Tom :slight_smile: