Problem with opening document dialogue

users
#1

On opening Libre Office via the dock icon, a dialogue box comes up telling me that the program previously unexpectedly quit while opening a document. The action button “reopen” is pre-selected (by blue shading) Both buttons do nothing and the dialogue window cannot be removed. So I can’t open files from the program but have to select an actual file in Finder (Macintosh). Even then the program is seriously flawed- no copying from sheet to sheet, no formatting allowed, no saving. Closing a file asks if I want to save it, so it does survive. Finally after the file closes, I have to do a forced program quit to get rid of that dialogue box; it does not have red, yellow, green buttons at the top left. It can, however be dragged across the screen. This flaw was cured briefly by a previous update, but has now persisted over 2 updates. What is going on?
Angus
nguswood@gmail.com

#2

On opening Libre Office via the dock icon, a dialogue box comes up telling me that the program previously unexpectedly quit while opening a document. The action button “reopen” is pre-selected (by blue shading) Both buttons do nothing and the dialogue window cannot be removed. So I can’t open files from the program but have to select an actual file in Finder (Macintosh). Even then the program is seriously flawed- no copying from sheet to sheet, no formatting allowed, no saving. Closing a file asks if I want to save it, so it does survive. Finally after the file closes, I have to do a forced program quit to get rid of that dialogue box; it does not have red, yellow, green buttons at the top left. It can, however be dragged across the screen. This flaw was cured briefly by a previous update, but has now persisted over 2 updates. What is going on?
Angus
nguswood@gmail.com

Hi,
You are talking about a Mac system, aren't you?

https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755

[Solved] "Un-closable" "Restore Windows" Message

#3

Hi :slight_smile:
That link didn't work on the lock-down system i am currently working
on. They block tons of sites here so i suspect it's that. On the
other hand the Open Office forums had a few problems back when Oracle
owned their sites.

For any sort of crashing problems it seems to be a good idea to try
renaming the User Profile;
https://wiki.documentfoundation.org/UserProfile

/Users/<user name>/Library/Application Support/libreoffice/4/user

I usually rename that folder "4" to today's date in reverse order to
make it easier to track of them.

Another classic is Java versions getting into trouble. I'm not sure
if Java still gets compromised quite so quickly but it might well be
worth updating it.
Regards from
Tom :slight_smile:

#4

The link works.
forum.openoffice.org has been a major knowlege resource for thousands
of AOO/LO users all the time since autumn 2007.

#5

I reiceived a message that my link helped to solve the problem.