Back when I received this response [2nd below], I attempted to
follow these steps -
but found that #1 is impossible; there is no 'math' problem
which is to be answered in order to log-in [WHERE is this to be found?]
Therefore, the log-in merely goes round and round, stating this
error, yet never explaining HOW to correct this error ;-(
After trying - and with the same results - half a dozen times, I
wrote this Joel back - [1st below]
a few days later, he finally responded but ONLY to having
received my e-mail, rather than responding to HOW to log-in.
When I initially offered to help, I did so in good faith, yet now
I'm thinking that either that initial letter and/or his response was some
joke;
I'm asking this list for their thoughts and possibly an
explanation to this;
I happened to notice that some from this list, were listed on
that log-in page