recovery problems

users
#1

Hi folks

having issues with libreoffice

It was working fine type a letter in printed it out saved closed no problem .

Came to write another letter 2 weeks later it some up with the file recovery
dialoge click ok it goes away comes to the next recovery window filename
tell it to carry on it returns to the previous window . i have tried
uninstalling it "pacman -R libreoffice " then reinstalled still the same

i need this to work i have a lot of thigs to sort out and it is making life
that was already difficult even harder

running on Arch Linux
Version: 6.4.5.2
Build ID: 6.4.5-2
CPU threads: 8; OS: Linux 5.7; UI render: default; VCL: kf5;
Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
Calc: threaded

Thanks Pete .

#2

Hi Pete,

most of the problems are in the user-folder. Hope you haven't used much
there. You could do this:

Close LO.
Look for .config/libreoffice/4
(Your system is a Linux system - I'm also working with KDE here and hope
it is the same folder ...)
It is a hidden folder in your home directory.
Rename '4' to '4old'.
Restart LO.

Switch to Tools → Options for input user defined data if necessary
(Name, Address, EMail for letters for example).

All you have done before in this folder could be moved from the '4old'
folder to the new '4' folder. But: if you move too much it could be you
move also the bug in the folder ...

Regards

Robert

#3

First of all, you should first open LibreOffice again. This time instead of clicking OK to file recovery, Click Cancel. There is something wrong with the last saved version of a document. When clicking Cancel, that version is deleted by LibreOffice. This may solve by itself. Otherwise you may need to close LibreOffice and then go to the configuration files found in /home/(your user name)/.config/libreoffice/4/. There you should find a folder named User. It contains all of the configurations files. Rename this folder this folder and restart LIbreOffice which will create a new User folder. At this point, you should use Tools > Options to change any of the configurations you had earlier set here since deleting the User folder also deleted them.

Dan

#4

Hi Thanks

But i have already tried that several times when i try to open an existing
document i get a window open up saying libreoffice has crashed do you want to
recover the document it does NOT have a cancel button only an OK button .

This is what i get when started from an terminal .

libreoffice
qt.qpa.xcb: QXcbConnection: XCB error: 5 (BadAtom), sequence: 472, resource id:
0, major code: 20 (GetProperty), minor code: 0
qt.qpa.xcb: QXcbConnection: XCB error: 152 (Unknown), sequence: 1332, resource
id: 0, major code: 143 (Unknown), minor code: 2
QPaintDevice: Cannot destroy paint device that is being painted
qt.qpa.xcb: QXcbConnection: XCB error: 5 (BadAtom), sequence: 472, resource id:
0, major code: 20 (GetProperty), minor code: 0
qt.qpa.xcb: QXcbConnection: XCB error: 152 (Unknown), sequence: 2141, resource
id: 0, major code: 143 (Unknown), minor code: 2
window == 0 passed.
qt.qpa.xcb: QXcbConnection: XCB error: 152 (Unknown), sequence: 2809, resource
id: 0, major code: 143 (Unknown), minor code: 2

Pete