Hi
I am not sure about current usage levels but 2 areas that Sun had problems trying to break into were
1. Windows users
2. US and England etc
Europe, Brazil and many other places were quite happy to use a product that wasn't primarily about making huge profits for a certain US company.There is always a risk, when going for new markets, of losing stable and existing loyal customers. Would gaining a lot of Windows users annoy the Gnu&Linux users so much they would leave?
(It might be worth noting that the "extremist" group (probably not the way extremist is usually used these days), the "Free Software Foundation" and Richard Stallman backed LO where they would never back OOo (OOo is what AOO used to be called under Sun) so i doubt Gnu&Linux users would leave! More likely the opposite and tons more would continue to keep joining.)
Regards from
Tom
My observation is that LO/AOO will be your default office suites for Linux users because we support ODF and MSO file formats as well as many others. While MSO formats can be problematical, they are extremely common.
For Mac and Windows users, you have more options both commercial and FOSS that support MSO file formats. IMHO the problems here are lack of awareness and the perception of "geekiness" being required to install LO. Many Windows users rely on friends or family to help maintain their systems, install software, etc. I suspect most LO users are more comfortable with working on their system since LO requires a user install of either LO itself or the Linux distro. Note, I am not saying installing LO is difficult but that many potential users are afraid to personally install any software on their computers. Installing LO makes one a comparatively advanced computer user; you can actually install software on a computer.
IMHO, the real problems for LO are the overall size of the user base, reliance on word of mouth marketing, and lack of support by hardware vendors. The user base size means that many potential users are unaware of LO and have never seen it used. There are regional differences where LO is stronger. Word of mouth advertising is actually very effective but not necessarily very fast. Most hardware vendors (Dell, HP, Lenovo, etc) do not normally install LO on the retail machines but often install a crippled/trial version of MSO. This may change if MS continues to move into device manufacturing, hardware vendors may promote/install other products to avoid supporting MS.