"Restore Windows" bug

Pretty sure I've found a bug:

Upon opening LIbreOffice, I get this error message:

"Restore Windows

The application “LibreOffice” unexpectedly quit while trying to restore its windows. Do you want to try to restore its windows again?"

with two buttons:

"Don't Restore Windows" "Restore Windows"

Neither button works, the program crashes. Cannot view or create new documents, my entire word processing ability is at a standstill.

If anyone can help, it would be much appreciated!

Thank you,

Amy

Amy

Pretty sure I've found a bug:

Upon opening LIbreOffice, I get this error message:

"Restore Windows

The application “LibreOffice” unexpectedly quit while trying to restore its windows. Do you want to try to restore its windows again?"

with two buttons:

"Don't Restore Windows" "Restore Windows"

Neither button works, the program crashes. Cannot view or create new documents, my entire word processing ability is at a standstill.

If anyone can help, it would be much appreciated!

Thank you,

Amy

If the user files are corrupted you can rename the user folder to user_old. LO will rebuild the folder automatically. The folder is found in the >>LibreOffice>>3>User. The exact path depends on your OS. Once the User folder has been rebuilt you can move any extensions/templates into the folder from the user_old folder.

This trick often works to restore a corrupted configuration.

Thanks Jay,

I have the new Lion OS, but I am MAC retarded. :wink: Just switched over after being a lifetime (and fairly proficient) PC user. Can't for the life of me find this User folder...any advice where to look?

Thank you again!!

Hi, Amy,

Regarding where to look, and this assumes Snow Leopard and Lion are the same:

1. Open a Finder (aka folder window) for the System (boot drive/ C:\ drive in Windows speak)
2. Open the Users Folder. You can use the twisty triangles if you like, but I sometimes find the finder window becomes too complicated/filled for this old mind of mine. Double clicking gives you views somewhat similar to Windows.
3. I think you will find a folder with the name you assigned the computer when it was new. Double click on that folder.
4. Double click the Library folder.
5. Double click the LibreOffice Folder.

The 3 folder should be there, and opening the 3 folder will give you another user folder. Macs seem to have user folders everywhere like weeds! LOL

I hope this is the folder Jay is referring to.

Here's a link to a LibreOffice discussion that sounds like the same problem you are having.

http://nabble.documentfoundation.org/restore-windows-tt3395694.html#none

The discussion contains a link to a similar discussion in the Open Office Forum.

Best of luck.

Thanks for the help, Ken... but I still got nothing. :frowning:

Using the Finder, I found "System Preferences" and "System Information," but no folder just called "System," and nothing with my computer's name on it. Also no Library folder.

Am I completely Mac illiterate??

Thanks Jay,

I have the new Lion OS, but I am MAC retarded. :wink: Just switched over after being a
lifetime (and fairly proficient) PC user. Can't for the life of me find this User folder...

> any advice where to look?

Hi, Amy,

Regarding where to look, and this assumes Snow Leopard and Lion are the same:

1. Open a Finder (aka folder window) for the System (boot drive/ C:\ drive in Windows speak)
2. Open the Users Folder. You can use the twisty triangles if you like, but I sometimes find the finder window becomes too complicated/filled for this old mind of mine. Double clicking gives you views somewhat similar to Windows.
3. I think you will find a folder with the name you assigned the computer when it was new. Double click on that folder.
4. Double click the Library folder.
5. Double click the LibreOffice Folder.

The 3 folder should be there, and opening the 3 folder will give you another user folder. Macs seem to have user folders everywhere like weeds! LOL

I hope this is the folder Jay is referring to.

It is the folder, I am a Linux user so I have to ask another where it is on a Mac.

Thanks for the help, Ken... but I still got nothing. :frowning:

Using the Finder, I found "System Preferences" and "System Information," but no folder

> just called "System," and nothing with my computer's name on it. Also no Library folder.

Am I completely Mac illiterate??

No worse than I was when I bought mine. I'd spent 25 years using computer interfaces that are not like the Mac, and I've had, and still have after 2 years, problems finding things on the Mac. At this time, that's my fault, not Apple's. But, I'll never go back. :slight_smile:

I've taken some screenshots to help with this message, at least hopefully help. :slight_smile:
: http://db.tt/0sJNMyDU

I took a screenshot of a part of my desktop This shows you the disk drives recognized by my Mac. Consider these drives to be analogous to what you would see if you opened My Computer, and the Hard Disk area of the display, assuming you are using the thumbnails display in the My Computer window. (2nd screenshot in the above link).

My internal hard drive has been partitioned into 3 drives, represented by 3 silver drive icons labeled System, Data, and testing. The other 4 drives are external drives, and have no bearing on the discussion. I suspect you will have just one silver drive, and it may or may not be named system.

That one lone drive is the one you want. Double click on it. A finder window should open, and (hopefully) you'll see a file list similar to the third screenshot.

If Lion is the same as Snow Leopard, there will be a Users folder. This is the folder that I'm referring to in step 2 of my previous post.

Does this help you follow my steps?

If you've got a Mac question that is off topic for your problem, feel free to email and ask using the address in this message.

Thanks for the link to the OpenOffice thread, it is exactly the problem I am having. Nice to know it will be an easy fix... once I can find the System folder! I can't seem to find "Users" or "Library" at all. Using Finder, I am pulling up "System Preferences" and "System Information," but no "System." Like I said, Mac retarded. :frowning:

Any directives would be much appreciated!

Thanks~

Thank you, Ken!! Wildly helpful--I now feel much better having discovered that I'm not seeing it because it's not here, not because I'm blind. :slight_smile: I actually do not have a silver drive icon on my desktop. There was nothing on my desktop when I set it up. Now what? Where else can I find it?

Hi,

If your are on Mac OSX Lion, Go in "Finder Menu", select preferences, then click on cases of Hard disk, external disks, cd, dvds, etc.

After that you'll see the icons of the hard disk on your desktop, open it:

1. You'll find the library folder (for all user);

2. You'll find a Users folder, open it, you'll see your user name, open this folder and you'll find another Library folder, only for you

Sorry for my bad english, i'm french and tired....:frowning:

Good luck

Denis

what? Where else can I find it?

You'll find more screenshots at the link I posted in the previous message. I think they will show up in Dropbox in the order that I talk about them here.

Left click somewhere on the desktop. In the upper left corner you should see the Finder Menu displayed. (Screenshot)

Click on Finder, then click on Preferences. (Screenshot)

That will open the Finder Preference window. (Screenshot)

Select General, the light switch icon, and place a check mark next to the items you want displayed on the desktop.

FYI, System Preferences is analogous to Windows Control Panel, and small preferences like the Finder Preferences is similar to Properties in Windows. This is not a straight across comparison, but close enough, I think, to help you navigate around the Lion system.

W dniu 04.01.2012 05:17, Amy Mandaean pisze:

Thanks for the help, Ken... but I still got nothing. :frowning:

Using the Finder, I found "System Preferences" and "System Information," but no folder just called "System," and nothing with my computer's name on it. Also no Library folder.

Am I completely Mac illiterate??

Lion is different to Snow Leopard in that it doesn't show you the drives and also in that it hides the Library folder from the user.

1. Open a Finder window (click on the blue face icon in the Dock - it will be the first icon from the left)
2. Click on your user name in the left column (it'll have a little house icon next to it). If your user name doesn't appear in the left column, enable it in Finder preferences (Finder->Preferences...->Sidebar).
3. Press Shift-cmd-G on the keyboard (this is the equivalent of Go->Go to Folder.. in the top menu). A little window will pop up. Enter "Library" (without the quotes) and press Go. Voilà, you're in your Library folder
4. Go into Application Support and there you have the LibreOffice folder.

Hope this helps,

Dominik

Hi :slight_smile:
Sometimes there is a .lck file hidden inside the back-up folder in the User-Profile as well as the folder that the original document was being saved in.  A sledge-hammer answer would be to rename the entire User-Profile as shown in this guide
http://wiki.documentfoundation.org/Documentation/UserProfile
Although you could use a little finesse to just rename the sub-folder called "Backups".

Also, expecting yourself to be instantly familiar with an Operating System that you have not used before after spending years becoming familiar with just 1 is asking too much of yourself.  Don't expect yourself to be instantly expert.  A lot of people find they learn a lot more about both systems during the process of becoming more familiar with their 2nd one and that often makes it far easier to get used to a 3rd one more easily.  At a guess it has taken years to work out all the things you know in Windows.  It might take a few months to get to that level in Mac but hopefully it will take just a couple of weeks to break some old (usually bad but necessary) Windows-habits and to get familiar enough to use Mac happily.  It's a journey that is well worth taking and you will soon find yourself regretting that you didn't make the move earlier.

I'm not certain but windows with a capital W tends to make people think of Microsoft Windows whereas with a small w is the type of thing you are talking about.  People often get very confused if you use the capital W.  Some people try to use the word "console" instead of "window" just to avoid that whole confusion but it's not widely known so it too causes confusion.  You might have heard the term "terminal console" instead of "command window" but that's about as far as it goes in 'normal' usage.  [Sigh] i guess it's a bit like saying google-it rather than search-engine-it or hoovering rather than vacuum-cleaning.

Regards from
Tom :slight_smile:

THANK YOU, ALL!! It is solved, and productivity is mine once again. :slight_smile:

The Lion OS does hide the Library folder, but Dominik's shift-cmd-G trick was magic. The thread Jay posted was exactly my problem, and I found the offending filename there: "org.libreoffice.script.savedState" which was in "Saved Application State" in the Library. Thank you, Ken for the screen shots and walking me through my Finder preferences--suddenly I have so much more control over this incredible machine. You all are right--Mac is amazing. Never going back! :slight_smile:

Thank you thank you thank you!!

Amy

W dniu 04.01.2012 14:50, Amy Mandaean pisze:

THANK YOU, ALL!! It is solved, and productivity is mine once again. :slight_smile:

The Lion OS does hide the Library folder, but Dominik's shift-cmd-G trick was magic. The thread Jay posted was exactly my problem, and I found the offending filename there: "org.libreoffice.script.savedState" which was in "Saved Application State" in the Library. Thank you, Ken for the screen shots and walking me through my Finder preferences--suddenly I have so much more control over this incredible machine. You all are right--Mac is amazing. Never going back! :slight_smile:

Thank you thank you thank you!!

Amy

Awesome. Glad to have been of help a little :slight_smile:

Dominik

Thank you, Ken for the screen shots and walking me through my Finder preferences--suddenly

> I have so much more control over this incredible machine. You all are right--Mac is amazing.
> Never going back! :slight_smile:

You're welcome, Amy.

Tom Davies comment about how learning a 2nd OS often makes you better with the first OS is spot on. OS X is my 3rd, no 4th, OS for major use.

Hi :slight_smile:
You are welcome!  It's good to hear you are enjoying using Macs already.  Sadly most of us are forced into going back to Windows, for example - at work or some cyber-cafes.  I think a lot of us have mostly escaped to Gnu&Linux which is another unix-based system (Mac is unix-based too) which makes us all a bit safer and happier.

It is difficult to avoid telling people that they would probably suffer less problems and be happier on Macs (or Gnu&Linux) but telling them back-fires somewhat and they seem to think that you think of yourself as superior.  It's probably better to just settle back and be smug when they tell you of their hassles and malware issues.  Enjoy!
Regards from
Tom :slight_smile:

+2! <grin>