saving as docx crashes libreoffice 3.5.1 on windows 7

users
#1

HI, I was having problem with a docx document that work sent me (actually,
this isn't the first time, but it'd be nice to sort it if poss.). When I try
to save it, it crashes LO, I can recover it, I can save it as an odt but at
some point I'm going to have to send it back, so I need to be able to save
it as a docx.

I though it might be something off with the document itself, so I opened up
a blank document and tried to save that as a docx file - well this time I
got "Libreoffice 3.5 has stopped working"

So, not great.

Advice, thoughts?
Jon

#2

OK, so it also crashed LO 3.4.4 on ubuntu 11.10. New blank document, save as
docx, boom, crash.

#3

just tried this myself, with a blank document, and could save as .docx in LO
3.5.1 and open it in Word 2010 Starter (don't bother with paying for Word)
and could open successfully, so are you sure you've installed it correctly
-- I tried this on Win 7 32 bit.

Rusty

#4

Well, I can do everything else, so yes, it's installed OK.

Sticking to testing LO on win7 for the mo.

I think it may be something to do with tables, or headers, or tables in
headers.
If I open up a different template, one with no header, then I can save it as
a docx, but my standard template has a 3 columned table in it - with page
number in one cell, heading in the middle. Maybe it's that?

#5

yeah, sorry - been using that template for so long, that it's 'blank' to me -
as was my mind when posting, clearly.

#6

that's hardly the same thing as "trying it out with a blank document" that
you originally said!

#7

Try saving as doc not docx. The most recent versions of MS Word read both.

I can not confirm the behavior of a blank document crashing LO with LO 3.5.0/Linux Mint 12 (Ubuntu 11.10) or problems routinely opening docx files.

#8

Try saving as doc not docx. The most recent versions of MS Word read both.

I can not confirm the behavior of a blank document crashing LO with LO 3.5.0/Linux Mint 12 (Ubuntu 11.10) or problems routinely opening docx files.

#9

If anybody wants to try the template to see if they can save it as a docx,
it's here:

http://dl.dropbox.com/u/8251533/New.Standard.Template.11.ott

#10

yeah, sorry - been using that template for so long, that it's 'blank' to me -
as was my mind when posting, clearly.

#11

Hi there,

I can confirm it crashes on my iMac (OS Lion 7.3) too when I try to save it
as docx.
Normally, I have no problem saving as docx in 3.5.1, so I suppose something
sticky in your template. probably easier to make a new template than to
find out why the old one crashes, but it shouldn't happen, should it?

#12

crashes when attempting to save as .docx

saves as .doc

#13

Debian squeeze and L.O 3.5.0
Crashed as I tried to save the file as .docx

#14

Great minds ... so that's what I did, created a new template.

http://dl.dropbox.com/u/8251533/New.Standard.Template.12.ott

this still crashed LO 3.5.1 on win7 when trying to save it as docx - but
doesn't crash when trying to save it on LO 3.4.4 on Ubuntu 11.10

Not sure if that counts as progress or not ...

#15

so the better solution might be to save it as a .doc file?

#16

I confirm it crashes LO when saving as docx but it did not crash when I saved as doc. Recreating the template may correct the problem with docx.

#17

Hi :slight_smile:
Yes, doc is much better than docX for greater compatibility between the different Office Suites.  MS's implementation fo docX are not quite the standard they pushed through as an ISO standard.
Regards from
Tom :slight_smile:

#18

The Chapter field seems to be the problem, removing it doesn't crash.
LibreOffice 3.5.1 Win7Ult.
Miguel Ángel.

#19

HI, I was having problem with a docx document that work sent me (actually,
this isn't the first time, but it'd be nice to sort it if poss.). When I try
to save it, it crashes LO, I can recover it, I can save it as an odt but at
some point I'm going to have to send it back, so I need to be able to save
it as a docx.

Your company should be paying you to buy a legitimate copy of m$...

Why do you want LO to be a m$-clone? Who benefits?

m$ formats are irrelevant to odf. The priority for LO is superior
behaviour of the software with native formats.

How does the perfect m$-clone behaviour of LO desired by so many
unwilling to pay the m$ tax benefit the preferred proliferation of
odf?

I though it might be something off with the document itself, so I opened up
a blank document and tried to save that as a docx file - well this time I
got "Libreoffice 3.5 has stopped working"

So, not great.

Strategically, it is great; m$ fans are forced to make a decision: pay
the m$ to continue using and propagating the m$ formats.

Have you conducted a full cost-benefit analysis of the time you are
wasting (yours, programmers who choose to write code gratis) compared
to you buying m$ and therefore releasing more time available to
improve odf???

Advice, thoughts?

Please create a new document in odf using LO. When you open that
document using m$ and notice the destruction of the quality of your
original document, write to m$ and ask them to explain why m$ is
unable to open your odf document properly and correctly. Don't forget
to also ask m$ how to submit a bug report for the faulty performance
of m$. Tell us the response.

#20

@darwinev0lved
Based on this email response maybe LibreOffice should remove this from their website:
"Compatible with all major competitors' file formats. You can easily import files from Microsoft Word, Excel and PowerPoint and many other formats, and can easily save to Microsoft Office and other formats when needed."

This person is only asking to do what the website says it can. Either it can or it can't.
Shari