Unable to start my newly installed LibreOffice v3.5.2 programs.

users
#41

Hi :slight_smile:
This link might help find the user profile in the various Windows OSes
http://wiki.documentfoundation.org/Documentation/UserProfile#For_Windows_users:
Regards from
Tom :slight_smile:

#42

Am 01.05.2012 19:05, Ant wrote:

You can turn off all Java in menu:Tools>Options>Java.

The only problem is that I can't get to LibreOffice to change the
options. Is there a way to do it with its configuration
files/Windows' registry?

My config file
  <user_profile>/config/javasettings_Linux_x86.xml
has a line
  <enabled xsi:nil="false">true</enabled>

Check the md5sum of your downloaded copy.
Turn off all virus scanning during the installation process.
Kill all soffice processes in the task manager.
Run the installation.

I did. :frowning:

So your system does not accept this software. You never have a well defined environment under MS Windows. Too many system tools and black boxes are interfering with each other. Could it be that your hardware is about to break?

#43

Am 01.05.2012 19:05, Ant wrote:
>>
>>You can turn off all Java in menu:Tools>Options>Java.
>
>The only problem is that I can't get to LibreOffice to change the
>options. Is there a way to do it with its configuration
>files/Windows' registry?
>

My config file
  <user_profile>/config/javasettings_Linux_x86.xml
has a line
  <enabled xsi:nil="false">true</enabled>

I will try that if the file exists. Wait, what's the filename for this?
I remember seeing my local user profile's LibreOffice account has stuff
in it.

>>Check the md5sum of your downloaded copy.
>>Turn off all virus scanning during the installation process.
>>Kill all soffice processes in the task manager.
>>Run the installation.
>
>I did. :frowning:
>

So your system does not accept this software. You never have a well
defined environment under MS Windows. Too many system tools and
black boxes are interfering with each other. Could it be that your
hardware is about to break?

I doubt it. Other programs worked fine. OpenOffice worked fine before I
uninstalled it and replaced it with LO.

#44

I don't see any javasettings* file in my Windows machine. Maybe LO
didn't see it before the startup crash? :frowning:

FYI of my LO profile contents:

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
05/01/2012 08:59 PM <DIR> 3
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3

05/01/2012 08:59 PM <DIR> .
05/01/2012 08:59 PM <DIR> ..
05/01/2012 08:59 PM <DIR> user
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user

05/01/2012 08:59 PM <DIR> .
05/01/2012 08:59 PM <DIR> ..
05/01/2012 06:28 AM <DIR> autocorr
05/01/2012 06:28 AM <DIR> autotext
05/01/2012 06:28 AM <DIR> backup
05/01/2012 06:28 AM <DIR> basic
05/01/2012 06:28 AM <DIR> config
05/01/2012 06:28 AM <DIR> database
05/01/2012 06:28 AM <DIR> extensions
05/01/2012 06:28 AM <DIR> gallery
05/01/2012 08:59 PM 614 registrymodifications.xcu
05/01/2012 06:28 AM <DIR> Scripts
05/01/2012 06:28 AM <DIR> store
05/01/2012 06:28 AM <DIR> temp
05/01/2012 06:28 AM <DIR> template
05/01/2012 06:28 AM <DIR> uno_packages
05/01/2012 06:28 AM <DIR> wordbook
               1 File(s) 614 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\autocorr

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\autotext

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
12/13/2011 10:17 PM 567 mytexts.bau
               1 File(s) 567 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\backup

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\basic

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
12/13/2011 10:14 PM 339 dialog.xlc
12/13/2011 10:14 PM 339 script.xlc
05/01/2012 06:28 AM <DIR> Standard
               2 File(s) 678 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\basic\Standard

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
12/13/2011 10:14 PM 288 dialog.xlb
12/13/2011 10:14 PM 305 Module1.xba
12/13/2011 10:14 PM 349 script.xlb
               3 File(s) 942 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\config

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
12/13/2011 10:17 PM 4,308 arrowhd.soe
12/13/2011 10:17 PM 48,408 autotbl.fmt
12/13/2011 10:17 PM 30,852 classic.sog
12/13/2011 10:17 PM 13,132 cmyk.soc
12/13/2011 10:17 PM 4,408 gallery.soc
12/13/2011 10:17 PM 5,238 hatching.soh
12/13/2011 10:17 PM 10,766 html.soc
12/13/2011 10:17 PM 2,334 libreoffice.soc
12/13/2011 10:17 PM 6,840 modern.sog
12/13/2011 10:17 PM 5,271 palette.soc
12/13/2011 10:17 PM 31,320 scribus.soc
12/13/2011 10:17 PM 155,895 standard.sob
12/13/2011 10:17 PM 6,581 standard.soc
12/13/2011 10:17 PM 2,426 standard.sod
12/13/2011 10:17 PM 2,665 standard.soe
12/13/2011 10:17 PM 4,154 standard.sog
12/13/2011 10:17 PM 2,171 standard.soh
12/13/2011 10:17 PM 1,708 styles.sod
12/13/2011 10:17 PM 2,331 tango.soc
12/13/2011 10:17 PM 14,420 web.soc
              20 File(s) 355,228 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\database

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
05/01/2012 06:28 AM <DIR> biblio
12/14/2011 12:14 AM 1,661 biblio.odb
12/13/2011 10:17 PM 3,759 evolocal.odb
               2 File(s) 5,420 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\database\biblio

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
12/13/2011 10:17 PM 343,909 biblio.dbf
12/13/2011 10:17 PM 564,226 biblio.dbt
               2 File(s) 908,135 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
05/01/2012 06:28 AM <DIR> bundled
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 24,576 extensions.db
05/01/2012 06:28 AM <DIR> registry
               1 File(s) 24,576 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.bundle.PackageRegistryBackend
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.component.PackageRegistryBackend
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.configuration.PackageRegistryBackend
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.executable.PackageRegistryBackend
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.help.PackageRegistryBackend
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.script.PackageRegistryBackend
05/01/2012 06:28 AM <DIR>
com.sun.star.comp.deployment.sfwk.PackageRegistryBackend
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.bundle.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 12,023 backenddb.xml
               1 File(s) 12,023 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.component.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 3,642 backenddb.xml
04/30/2012 11:28 PM 69,120 common.rdb
04/30/2012 11:28 PM 248 unorc
04/30/2012 11:28 PM 48,128 Windows_x86.rdb
04/30/2012 11:28 PM 143 Windows_x86rc
               5 File(s) 121,281 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.configuration.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 10,917 backenddb.xml
04/30/2012 11:28 PM 3,255 configmgr.ini
04/30/2012 11:28 PM 24,576 registered_packages.db
               3 File(s) 38,748 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.executable.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 242 backenddb.xml
               1 File(s) 242 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.help.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 740 backenddb.xml
               1 File(s) 740 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.script.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
04/30/2012 11:28 PM 319 backenddb.xml
               1 File(s) 319 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\extensions\bundled\registry\com.sun.star.comp.deployment.sfwk.PackageRegistryBackend

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\gallery

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
12/13/2011 10:17 PM 2,048 sg100.sdv
12/13/2011 10:17 PM 538 sg100.thm
12/13/2011 10:17 PM 2,048 sg30.sdv
12/13/2011 10:17 PM 565 sg30.thm
               4 File(s) 5,199 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\Scripts

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\store

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\temp

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\template

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\uno_packages

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
05/01/2012 06:28 AM <DIR> cache
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\uno_packages\cache

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

Directory of C:\Documents and Settings\username\Application
Data\LibreOffice\3\user\wordbook

05/01/2012 06:28 AM <DIR> .
05/01/2012 06:28 AM <DIR> ..
               0 File(s) 0 bytes

     Total Files Listed:
              48 File(s) 1,474,712 bytes
              86 Dir(s) 92,530,507,776 bytes free

#45

FYI thanks to Tom Davies' e-mailed suggestions (I thought we were still
conversing on the public mailing list and replied to the wrong thread
should be in my original one]):

1. Uninstalling Java did not fix the problem. Installing u32 did not
help which is not a surprise.

2. Portable LibreOffice v3.4.5 and v3.5.2 without installed LO did
crashed too. HOWEVER, portable v3.3.4 worked. I believe this is close to
OpenOffice v3.3.0 I had installed and working before I tried LO. Were
there major changes after v3.3.(0/4) or something for LO?

3. I reported my issue to as a bug at
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=49499 ...
Hopefully, someone (a developer) else can help (no replies/updates so
far). :frowning:

#46

Follow your bug report. They are asking for information.

#47

> 3. I reported my issue to as a bug at
> https://www.libreoffice.org/bugzilla/show_bug.cgi?id=49499 ...
> Hopefully, someone (a developer) else can help (no replies/updates so
> far). :frowning:

Follow your bug report. They are asking for information.

I already gave that requested information out in my original bug report
(read the whole thing? :P). I just ran CCleaner to remove HDD and
registry left overs. No fix. :frowning:

#48

Yes I did. And it rambles on just like your messages do here.

This list, IIUC, is a 'how do I do this' type of help list populated
mostly with fellow users. From the other posts it is fairly obvious that
ho one else has, or has had, this problem.

The LO Bugzilla is the place to get help with problems like you
describe. Where the developers hang out. My suggestion? Follow the bug
and do what the developers ask you to do *if* you are really looking for
a solution.

Or don't. Your choice.

#49

Hi :slight_smile:
Have you ever used a Gnu&Linux before, such as Ubuntu or something?  Do you know how to run a LiveCd session without installing it and without it touching your hard-drive at all?

If so then it might be good to use a LiveCd or LiveUsb session to scan the hard-drive to see if there is a problem with it.  Perhaps do an antivirus scan at the same time (well, shortly after as it's best to let GPartEd do it's thing without touching the hard-drive in any other way at the same time.).

I tend not to use Ubuntu for this sort of thing.  It's too heavy and takes ages as a LiveCd and doesn't get to the LiveCd session unless you first choose to install it and then use the back-button to get back to the pop-up that gives a choice to "Try it".  Every other distro i have tried does a better LiveCd session and usually gets straight into the LiveCd session without any effort at all.  So, for this sort of thing i would probably use Trinity Rescue Kit. 
http://distrowatch.com/table.php?distribution=trinity
but there are a lot of choices out there and we probably each have our own favourites.

Regards from
Tom :slight_smile:

#50

Um, why? If I had problems, then LO wouldn't be the only with problems.
Everything else is working fine. :slight_smile:

#51

Well, from this logic, you could say that if LO had problems, everyone
would have a problem, but it's working fine for everyone else :slight_smile:

The issue is somewhere between LO and your system, so ruling out the OS is
not a bad idea.
For example, when a system got a faulty RAM module, it could work fine most
of the time but crash under some load (and LO is quite the load...).

#52

Well, I do play computer games like Diablo 3 stress test. Games are
heavy loads. I run VMware Workstation v4.5.3, video stuff (record MPEG-2
and TS to encode, decode, etc.). Those are heavy loads too. :slight_smile: