Unsubscribing from this list

users
#21

"Dan Lewis" <elderdanlewis@gmail.com> wrote in message news:1327076124.1667.6.camel@dan-ubuntu...

> drew wrote (20-01-12 14:25)
>
> > Well, maybe some of it is that we are more then happy to make it dead
> > simple (one click on a web page) to get them subscribed...
>
> Ah, do we offer so much service :slight_smile:
> Then indeed we should do the same for un-subscribing. (Or make
> subscribing 'difficult')

*chuckling*... well I suspect that the sad truth is that even if it is
one click on a URL in the footer of each and every email, to start the
unsubscribe process, there will still be someone that just can't quite
manage.
> - Cor
> - http://nl.libreoffice.org

   After just reading the instructions on how to unsubscribe from this
list, it seems that it is made far too complex. Having
To unsubscribe click: users+unsubscribe@global.libreoffice.org
in the footer of emails. (Surprise to some, but some html emails will
not have this header and I don't know why.) Still we would still have to
remind some to reply to the confirmation email they were sent by the
mailing list.

Unsubscribing by clicking a link in an e-mail assumes the person receives HTML mail. Some force text only in which case the link won't work.

Others *send* text only so perhaps the Unsubscribe instruction doesn't get included (???) but, even if it does, it won't be clickable.

There have even been people who make great contributions to this list who complain about HTML e-mail.

#22

It does for me, and my Thunderbird is set to plain text by default.

In fact the email you sen was received as plain text and the links at the bottom were clickable. I think that is a function of the MUA, so if it doesn't work for you, you could always switch to a MUA that does.

#23

Found it!!!! :slight_smile:

#24

Congratulations. Now, how about posting it?

#25

LOL!! I was so excited about finding it, I never thought about posting it.

http://www.netmeister.org/news/learn2quote2.html#ss2.3

#26

** Reply to message from "Harold Fuchs" <hwfa.gmanenews@gmail.com> on Sat, 21
Jan 2012 00:30:56 -0000

"Dan Lewis" <elderdanlewis@gmail.com> wrote in message
news:1327076124.1667.6.camel@dan-ubuntu...
>> > drew wrote (20-01-12 14:25)
>> >
>> > > Well, maybe some of it is that we are more then happy to make it dead
>> > > simple (one click on a web page) to get them subscribed...
>> >
>> > Ah, do we offer so much service :slight_smile:
>> > Then indeed we should do the same for un-subscribing. (Or make
>> > subscribing 'difficult')
>>
>> *chuckling*... well I suspect that the sad truth is that even if it is
>> one click on a URL in the footer of each and every email, to start the
>> unsubscribe process, there will still be someone that just can't quite
>> manage.
>> > - Cor
>> > - http://nl.libreoffice.org
>
> After just reading the instructions on how to unsubscribe from this
> list, it seems that it is made far too complex. Having
> To unsubscribe click: users+unsubscribe@global.libreoffice.org
> in the footer of emails. (Surprise to some, but some html emails will
> not have this header and I don't know why.) Still we would still have to
> remind some to reply to the confirmation email they were sent by the
> mailing list.
>
Unsubscribing by clicking a link in an e-mail assumes the person receives
HTML mail. Some force text only in which case the link won't work.

Others *send* text only so perhaps the Unsubscribe instruction doesn't get
included (???) but, even if it does, it won't be clickable.

There have even been people who make great contributions to this list who
complain about HTML e-mail.

What you say may be true for some email clients, but definitely not for all.
I'm one of those who have no use for HTML so HTML codes are stripped out as
it comes in, but the content, including links, is preserved. I just have to
double click the link to make it work.

Cliff

#27

Hi,

Hello,

in the last few days, we have been receiving numerous requests for
unsubscription from this mailing list.
[...]

Way over 95% of all unsubscription problems are not related to any
malfunction of our mail system or of spam filters triggering in error.
We can confirm - we've researched each and every case - that nearly all
unsubscription problems simply occur because people do not *READ* the
instructions we give.

Thank you very much for your cooperation, and sorry for any inconveniences,
Florian

To me it appears that many people subscribing to mailing lists and having problems are those who don't really know what a mailing list is all about. Most have one single question to ask, they are probably newbees (at least to mailing lists). Then they are overflooded by a seemingly unstoppable flow of messages, most of which have nothing to see with their own question.

The consequences are:
-- they are angry at a stupid communication system
-- they can suppose that the software itself belongs to the same sort of cr..
-- they are lost and don't even see the unsubscription option
-- the shout at the list because of FUD

All of this is bad marketing for LibO (or any large audience tool using mailing lists). This may turn people away from the software and, worse, make them denigrate it.

I'm a long-time user of mailing lists and I wouldn't swap to anything else for reasons already given by others here. Nevertheless, I'm now convinced that most of newbees or one-shot questionners should be directed to forums first and that the way mailing lists work should be widely emphasized. The last problem being to make forums and mailing lists transparently communicate.

#28

Though I hate to recommend a competitor's services, and may take a little
flack for doing so. For those who do have a individual question and want an
answer and nothing more, perhaps they should consider asking their question
at http://user.services.openoffice.org/ . The community forum does
support OpenOffice, LibreOffice, StarOffice, NeoOffice and more.

I personally have done so on occasion and have received satisfactory
results.

#29

Hi,

Though I hate to recommend a competitor's services, and may take a little
flack for doing so. For those who do have a individual question and want an
answer and nothing more, perhaps they should consider asking their question
at http://user.services.openoffice.org/

Nothing wrong about your recommendation. In fact, it´s the
recommendation from the LibreOffice website:
http://www.libreoffice.org/get-help/ which also links to
http://user.services.openoffice.org/en/forum/

:wink:

Stefan

#30

If I remember correctly, we are working on finding the best forum package for our needs.
The OOo link was, most likely, placed there when LO was just starting out almost a year ago. Now we have so many people helping out with the email lists, we should drop that link and add out forum, if it is running now.

Nabble, so I have been told, may work enough like a regular forum, for now. It seems people are using that sometimes to ask questions and read the answers. We do need a browser-based help center/forum/list for those who do not want to deal with an email list service. Those with limited bandwidth, or limited email inbox size would not want to receive all these emails when they want to deal with posts only for their question/answer.

#31

I don't know if LO has some way of determining accurately how many users use which interface, but if the do, I wouldn't trust those numbers to be accurate as to which interface is preferred.

The accuracy of those numbers would be OT, so I'll say no more.