Users support via Twitter

users
#1

interesting dialogue;
           yet nary a response to my query as to just what this actually
is, including how it's used, etc.

#2

Hello anne-ology,

          yet nary a response to my query as to just what this actually
is, including how it's used, etc.

Charles-H did post some info (on the 15th) in a direct response to your
question. Of course, it may not have gone far enough for your liking.

Probably the easiest way to find out what it's all about would be for you
to take a look at the LO feeds on Twitter.

#3

Rephrasing what Charles wrote. «People ask support questions in 140
characters, and the support person gets to craft an answer in 140
characters. An answer that is comprehensive, accurate, and complete.»

The major/only difference between support via email, and support by
twitter, is that in the latter you have that 140 character restriction.
(Effectively, due to hashtags, and the like, one has around 110
characters to play with.)

For those who were brought up on _Struck and White_, it is an excellent
way to learn the craft of writing. For the rest of us, it is a far cry
from _The King's English_.

jonathon