Writer stopped printing form letters

users
#1

Something I've been doing for years now has stopped working. I print tickets using Writer 5 to a page. The tickets have a stub portion and are numbered so that the stub and ticket portion have the same number. The number field gets inserted twice on each ticket.

The number field is almost the only text. The tickets are actually designed separately and imported as a background graphic.

The numbers increase by some amount for the second, third, etc. tickets so that the subsequent sheets can have consecutively numbered tickets. This makes cutting and assembly into books easy.

By connecting to a Calc spreadsheet I can print off as many as I need with unique numbers.

Except this time when I get to the Mail Merge dialogue, select the records I want to print then hit print, the dialogue closes but the printer selection never opens.

I've tried this on another document that I'd printed earlier and got the same result. For some reason form letter printing seems to be broken.

Is anyone else having this problem?

BTW: running Debian/Jessie with LibreOffice Version: 4.3.1.2, Build ID: 430m0(Build:2).

#2

Hi.
Did anything change from the last time you printed these (LO, OS). Is the printer plugged in or networked.
I had this once but can't remember what caused it or how I fixed it.
Steve

#3

Hi :slight_smile:
Have you tried renaming the User Profile?
https://wiki.documentfoundation.org/UserProfile

It's usually a good first thing to try when something weird suddenly starts
happening as it gets everything "back to factory defaults".

It might also be worth trying the (in Debian terms) stable branch rather
than the development branch. We call them "still" and "fresh" but it means
roughly the same thing.
http://www.libreoffice.org/download/libreoffice-fresh/?type=deb-x86&version=4.2.6&lang=en-GB

Regards from
Tom :slight_smile:

#4

I'm running Jessie, which is the testing branch of Debian, so things change daily.

#5

I went the other way and pulled down the version from Sid (Version: 4.3.1.2
Build ID: 430m0(Build:2)) - not sure why it has the same version as jessie but it works.

Thanks everyone.

#6

Hi :slight_smile:
Congrats!!

I'm not completely sure what you di but it sounds like adding a PPA in
Ubuntu or an additional repo in most distros and then somehow specified
which repo to get LO from. Nicely done!
Regards form
Tom :slight_smile: