help package installation failure

Readers,

Is there a reason why the help is not part of the installation
package? Anyway, tried to install help, but received the following
error:

urpmi libobasis3.3-en-GB-help-3.3.2-202.i586.rpm
A requested package cannot be installed:
libobasis3.3-en-GB-help-3.3.2-202.i586 (due to unsatisfied libobasis3.3-en-GB)

Can someone help to suggest where the dependent file can be obtained?
Is this the start of the infamous rpm dependency hell???

yours,

lo332rc2
mandriva2008

Hi. I get this every time also on Suse, 3.3.0, 3.3.1, 3.3.2. I think there is a duplicate file somewhere (2 packages try to install the same file). I just delete the file then the RPM installs ok, (but I can't remember the file until I run through the install). If you try the verbose switch does it give you more info.

I have a suspicion I saw a comment in the list a while back stating that help should be installed before the lang pack, or visa versa.
steve

My advice to you is to look for another program! This suite is full of problems
and no where to find solutions. The more you look for solutions, the more you
receive these idiotic e-mails from other users which don't help- just load up
you mail. Delete the whole thing and look for another!

Brian

  My advice to you is to look for another program! This suite is full of problems
and no where to find solutions. The more you look for solutions, the more you
receive these idiotic e-mails from other users which don't help- just load up
you mail. Delete the whole thing and look for another!

Sorry, but there is an easy solution. You just needed to make sure the en_GB language pack is installed before the en_GB help pack is. There is a need to match the language packs and help packs.

As for "deleting the whole thing", I have not found it to be a problem as you think it is. 3.4.0 is for early adopters. 3.3.x are for the users that do not want to try the most "cutting edge" version. As for "idiotic emails", I find that there is a lot of help from users on this list. Each have their own advise, some better than others, but they are not "idiotic" unless they are meant to be.

I am sorry you feel that way about LibreOffice.

We ALL have our personal opinions about what is the best software to use. Right now, the tech magazines have printed/posted articles that seems to say that LibreOffice is the best Open Source Software on the "market" today. That is "their" opinions based on what "they" experience from their testing process and other use-based information. I like LibreOffice better than OpenOffice.org, and much better than Microsoft Office. If you have a better package in mind, why not list it with your email[s].

I don't know what you are doing with LO that you find it so bad. I have used FREE OO.o since 1.1 and I use FREE LO 3.2 now. I have had only joy in using it. And joy in not having to give MS large sums of money.

The help I have gotten from OO.o help and the help from the folks here is of better quality than the so called help I got from MS help package (only easy questions answered there) or from official and unofficial MS help sites.

That said, if you don't like OO.o or LO, you should pay Microsoft their (exorbitant) fee for Office, which incidentally is not free of problems either. Please stop complaining about a free package that works well, has great help, and marvelous FREE mailing list for questions. And a few bugs.

All that is required is that you understand that we are all volunteers. Volunteers write and maintain the code and distribute it for FREE, and volunteers provide FREE support for this FREE package.

And you must understand that no software is bug free.

Thanks to everyone who helps write, debug, distribute and support LibreOffice and who did the same for OO.o!

David Teague
Appreciative, long time user of OO.o and now user of LO

<SNIP inquiry about why help isn't installed automatically>

Hi :slight_smile:
Documentation is being worked on but their team is quite small. Any help with
proof-reading or screen-shots would be greatly appreciated. Screen-shots need
to be done in Ubuntu (or other gnu&linux).

For the type of problem that e-letter is having i generally find that
un-installing and then reinstalling fixes it. Probably because i reinstall in a
different order or because i purge other stuff, in this case OpenOffice packages
or stuff from previous releases of LO.

Regards from
Tom :slight_smile:

Tom

Like I implied before, the problem I faced with en_US on .deb version was the same error. All I had to do was install the en_GB language pack and then install the en_US help pack to get it to work. It makes sense for the en_GB language pack to be installed before the en_GB help pack, but I did not know why it was needed for my .deb en_US help pack to work. Yet it showed the same dependency error. You would think you would not need the en_GB language pack for the default English install and the en_US help pack since there is not en_US language package.

So the error is not anything to do with the "the infamous rpm dependency hell", but the need to install the packs in the proper order, and knowing which ones are needed as well.

Hi :slight_smile:
Documentation is being worked on but their team is quite small. Any help with
proof-reading or screen-shots would be greatly appreciated. Screen-shots need
to be done in Ubuntu (or other gnu&linux).

For the type of problem that e-letter is having i generally find that
un-installing and then reinstalling fixes it. Probably because i reinstall in a
different order or because i purge other stuff, in this case OpenOffice packages
or stuff from previous releases of LO.

Regards from
Tom :slight_smile:

<snip>

It's true that the French help package does not work but the English one run perfectly. Those kind of problems are frequents with a free and open source software. The 3.4 version has some glitches but the 3.3.2 is very stable and has sufficents futures for the average user.

Your infantile complaint remember me of some posts on others forums where users think that everything run perfectly out of the box. No program can give you this guarantee. Just think of all the update you install with any system (Windows, OSX, Linux, etc.) free or commercial. So, stop complaint and/or leave this forum.

Marc Demers

Thank you Marc for saying that [below].

The last time I had to rebuild a Windows computer, I had to spend 12+ hours installing all 200+ updates that was needed to get the OS up-to-date.

Yes, not any software works 100% the first time you use it. It takes work to fix anything you did not think of. Each person and system will find things that were not working properly on their systems BUT was working properly on the testing system. It is much easier to write a package that would be used on one system by a limited user base. That one system was what Mac did for all those years. Windows users and Linux users have used so many different hardware combinations, well things do not work well on every one. The same for users. We each have different needs and use the software differently. We may find an error that would never be found by a tester since that person did not try the way you, me, or others, decide to use the software.

LO works well for me. It works well for others. Yes there are problems being worked on. Yes sometimes there are issues that can be frustrating. It was the same for me with office software before MS Office 95 came into being. It was the same with MSO 97, 200, 2003. It was the same with OpenOffice.org. It is the same with LO. I find that LO works better for me than any other office package that I have access to. The package is free. The people who are developing the code and fixing the bugs do not get paid for their work. They freely donate their time and skill doing things others would demand big money for.

Nothing is perfect. But LO is free and it works well.

3.3.x works well and is stable.
3.4.0 is for those who want to try the "cutting edge" version of the software.

I say thanks to everyone who have worked on making LO the best package it can be.

If someone has any problems with this, well remember this email list is for solutions to problems and not ranting and raving on how bad you feel it is.

Hi :slight_smile:
Not everyone wants the help installed "bloating" their system when they might
have very limited space available. Part of the bonus of OpenSource software is
being able to streamline your system for your needs.

Regards from
Tom :slight_smile:

Thank you Marc for saying that [below].

The last time I had to rebuild a Windows computer, I had to spend 12+
hours installing all 200+ updates that was needed to get the OS up-to-date.

Yes, not any software works 100% the first time you use it. It takes
work to fix anything you did not think of. Each person and system will
find things that were not working properly on their systems BUT was
working properly on the testing system. It is much easier to write a
package that would be used on one system by a limited user base. That
one system was what Mac did for all those years. Windows users and
Linux users have used so many different hardware combinations, well
things do not work well on every one. The same for users. We each have
different needs and use the software differently. We may find an error
that would never be found by a tester since that person did not try the
way you, me, or others, decide to use the software.

LO works well for me. It works well for others. Yes there are problems
being worked on. Yes sometimes there are issues that can be
frustrating. It was the same for me with office software before MS
Office 95 came into being. It was the same with MSO 97, 200, 2003. It
was the same with OpenOffice.org. It is the same with LO. I find that
LO works better for me than any other office package that I have access
to. The package is free. The people who are developing the code and
fixing the bugs do not get paid for their work. They freely donate
their time and skill doing things others would demand big money for.

Nothing is perfect. But LO is free and it works well.

3.3.x works well and is stable.
3.4.0 is for those who want to try the "cutting edge" version of the
software.

I say thanks to everyone who have worked on making LO the best package
it can be.

If someone has any problems with this, well remember this email list is
for solutions to problems and not ranting and raving on how bad you feel
it is.

    +1 Good point about testers not always trying my specific
combination of hardware and usage needs
    On the Windows side I have 3.4.0 and have not run into any show
stoppers. On the Linux side 3.3.2 and again no show stoppers.

Give me a break.

The help doesn't 'bloat' the system... I'll tell you what 'bloats' the
system - having to download /install something that supports every 50+
languages.

I'm still waiting for LibO to provide what was promised - *individual*
language downloads, like were available for OOo...

I'd *much* prefer to have just my language and integrated help than what
we have now.

Are you talking about Windows, Linux, or MacOSX systems?

As far as I can see, there are about 113 help packs that can be downloaded - individually - for Windows. The same for Linux. Although Windows has the language packs included in the software download, you can choose which ones you want to install. For Linux, you get to pick and choose which ones you want to download and install.

On both my Windows and Linux systems, "I chose" which languages that are installed.

There may be an issue with the spelling dictionaries for Windows version. You "may" get a large list of included dictionaries, depending on which version of 3.3.2 you installed, or the 3.4.0 version. I do not know why that is, if you do not select the language in the install. My list of dictionaries for 3.3.2 [multi-language install] has only a few dictionaries that I did not choose. The all-language version for 3.3.2 and the only version for 3.4.0 may install more.

SO, if you want "help packs" they are individual downloads for Windows and Linux. If you want "language packs", they are individual downloads for Linux and MacOSX.

Remember, during Windows install, choose the custom install options and CHOOSE which languages you want available for your menu system. Download and install the help packs in the languages you want. Dictionaries are a different issue since there are those that come with the Windows install, but there are others that do not.

To open a selected Document with LibreOffice does anyone know how to make LibraOffice appear in the Windows "Open With" (and stay there).

Even when I use the "browse" within the "open with" , then locate LibreOffice manually, it still does not work, as when I click on LibreOffice or Writer (applications), its ignored and the system jumps back to the browsing list.

Also Libra Office does not appear in the recommended programs list, whilst OpenOffice does and works fine.

Windows XP pro sp3
Libre Office 3.3 & 3.4

John B

I'm still waiting for LibO to provide what was promised - *individual*
language downloads, like were available for OOo...

I'd *much* prefer to have just my language and integrated help than what
we have now.

Are you talking about Windows, Linux, or MacOSX systems?

Windows...

On both my Windows and Linux systems, "I chose" which languages that are
installed.

So did I... I chose 'en-US' - so why, when I click on 'Click here for
Support information' in 'Add/Remove Programs' does it show does all 57
languages as being installed?

There may be an issue with the spelling dictionaries for Windows
version.

That is another gripe - why, oh why, does it default to installing every
dictionary under the sun? That is just plain stupid. I have to disable
ALL dictionaries, then select just the one I want.

SO, if you want "help packs" they are individual downloads for Windows
and Linux.

That is the point - they should NOT be separate downloads. They never
were for OOo, and it just plain makes no sense, just to save a measly 10MB.

I do not know why Windows version seems to install all those dictionaries either.

Actually I have a list of over 180 dictionaries that can be installed through the Extension Manager. Over 20 of them various localized Spanish versions. They are almost 200 MB in total file size.

Each help pack is nearly 10 MB in size, but do you want to deal with having the download file be 10 MB multiplied by 110+ languages?

I think, since Windows is the most popular version used, the developers may have wanted to have many of the most "popularly needed" languages included in the dictionary list. Why the list is not reflecting the chosen languages, is either a bug or was something that did not happen due to come coding issues.

You never did say what language you use, but I am guessing that it is US English, by your email address.

To be honest, LibreOffice is an "International Version" of a office suite package. It was designed to have one download file for program install, then you install the language and help packs to make it have menus in your needed language[s]. It can be difficult and time consuming for developers to put out a different install version for each language and each OS. It works better if you separate the language in the menus and dialogs out of being "hard wired" to the code and have the languages in a separate section. Then that section is filled with information for the specific language needed. Now, all you need to do to add a new language is to create that separate section and install it. Otherwise, for every language, you need to go into the code and edited all the lines that involve what text is being shown by the menus and dialogs. After that, if you got all the lines correctly edited, you have to do the multi-stepped compilation process for each set of coding for each set of operating system. It is much "smarter" for developers to separate the languages out of the coding so it is faster and easier to add more languages supported.

So why the issue with all those dictionaries showing in the Extension Manager for Windows install? I do not know. At least, for the users that do not use English as their primary language, LibreOffice seems to support more languages than any other office suite I know of. More than MSO and more that OOo [the last time I checked].

No. I want what we used to have with OOo... downloads for each language,
complete with the help file for that language ONLY...

Yes I did...

That is plain hooey...

If you go back and read the archives, you will plainly see that the only
reason given for the single download was because of limited disk space,
and we were promised that as soon as that limitation was solved, that
there would be single language downloads, just like there were with OOo.