MS Office -> LibreOffice (compatibility problem)

users
#1

Hi people.

Is this the place to get support for LibreOffice?
I work in a company that have more than 200 computers and I am trying to migrate from MS Office to LibreOffice + Thunderbird. Uninstalling MS Office and installing LibreOffice is fun but sometimes there are problems that I can't find a solution (yet). I have a document (.docx) that cannot be displayed properly with LibreOffice and because of this MS Office fans in my company say that we need MS Office, we cannot do business without MS Office.. I've installed odf-converter-integrator-0.2.3, but still I can't see the graphic inside. Where can I get support for this?

Thank you

#2

Hi Arda,

Arda Tunccekic wrote (03-11-10 09:11)

Is this the place to get support for LibreOffice?
I work in a company that have more than 200 computers and I am trying to
migrate from MS Office to LibreOffice + Thunderbird. [...]

Migration in a professional environment. 200 seats ... I would simply find local professional support.

Regards,
Cor

#3

Actually we are doing this conversion one by one and after installing LibreOffice we are showing the user the most common tasks and they can use it. Now LibreOffice is installed on 20 computers and there is only this compatibility issue we are facing. And I don't know any proffesional local support for LibreOffice around.

If the document is created with .doc extension, LibreOffice can open it up properly.
If the document is created with .docx extension, you cannot see the graphic.
Any ideas?

#4

Hi,
     local professional support is the better solution. Uninstalling MS Office is not a good idea if you don't have tested all possible cases that happen in your company... and users need training. Try to convert .docx in .doc (older Office 2000/XP file format) and try to open .doc file. Works?
"We cannot do business without MS Office"... it's very fun, ten years ago we do business with wordstar for dos! :wink:

Regards

#5

Could you please put the document for us to download? Maybe we can help if it is a small problem.

Marc

#6

Hi, :slight_smile:

If the document is created with .doc extension, LibreOffice can open it up
properly.
If the document is created with .docx extension, you cannot see the graphic.
Any ideas?

Well, I know my suggestion is pretty obvious, and sorry for that, but
did you try just saving the .docx document as a .doc document on one
of the remaining MS Office systems?

HTH. 0.2 cents... cheaper than the suggested local support...

David Nelson

#7

Also, remember that LibreOffice is still Beta.

Marc

#8

Hi Mark,

These are the files, thank you.

Maybe feedbacks like this are valuable for LibreOffice?

http://www.duzen.com.tr/doc/i1.doc

http://www.duzen.com.tr/doc/i1.docx

I've tried to open the docx file with OpenOffice, it's the same.

#9

Thanks I'll give it a try too and see.

Marc

#10

Same for me too:

OpenOffice.org 3.2.1
OOO320m19 (Build:9505)
ooo-build 3.2.1.4, Ubuntu package 1:3.2.1-7ubuntu1

#11

Have you tried to open these on a Windows machine to make sure that they are n fact .docx files? Just to make sure?

Marc

#12

Yes... Word 2000 open the file .docx but the second chart is on page 2

#13

Thanks Stefano.

Stefano, if you create a .docs file on your Word2000, can you open it in LibO?

Marc

#14

With 200 computers, you could look for a mixed environment, where a few computers would keep Microsoft Office for compatibility issues. As for your specific problem, I would suggest you use MsOffice and first export the document as as .doc; then import it in LibreOffice. I have tried to do so with Ms Office 2003 and its 2007 import filters and it works.

As long term solutions, if you keep a few computers with MsOffice, I would suggest you check the option requiring the ".doc" format for default.

#15

Yes, you are right Michel, we have a few 2007 licenses, I'm planning to keep them installed for compatibility issues.
But then, there are some other non-techical problems like : "He has Ms Office installed, I want it too" :))

We can use the .doc extension for this specific problem, but what if a document like this comes from external sources.
Some of our users are already unhappy and unwilling to use LibreOffice and I they can complain about problems like this.

I hope there will be a solution for opening this docx file properly within LibreOffice

#16

Yes, you are right Michel, we have a few 2007 licenses, I'm planning to keep them installed for compatibility issues.
But then, there are some other non-techical problems like : "He has Ms Office installed, I want it too" :))

This is a simple problem... tell the user "give me 300$ for your ms office license, now and at every upgrade" :stuck_out_tongue:

We can use the .doc extension for this specific problem, but what if a document like this comes from external sources.
Some of our users are already unhappy and unwilling to use LibreOffice and I they can complain about problems like this.

You can tell your external sources to send only .doc format or, better, .pdf files.

I hope there will be a solution for opening this docx file properly within LibreOffice

I hope so too

#17

I can see your dilemma here. It isn't really a problem with LibO but more with the politics of change. Even if you (we) found a fix for this problem, at the next problem with any incompatibility, the staff who are fighting the change will again clamour for a return to MSO. It is difficult to migrate from a MSO office to a LibreOffice unless all of the stakeholders are onside.

Are the staff aware of the reasons for the change in office suites? You may have to back over this with them in order go gain more of the MSO diehards' confidence. This is normally easier done if you are doing it for clear financial reasons. If all staff members are clear on the reasons for the change, then having a few MSO stations not allocated to a particular person but only to a desk, would make sense to them.

I would also, to add more confidence in the process, have someone oversee the larger jobs that need to be sent back to a client, go through a quality assurance step where the file is run through a MSO station just to show that the pagination and document structure is the same as you would like it to be. Just to instil a sense of confidence in the LibreOffice suite and the migration.

I would also second Michel's suggestion that you standardize on the .docx format.

Marc

#18

Same problem... with Lib0 image is missing. Steps:
* created new file with 1 line of text and 1 png image
* saved document as nome.docx
* opened nome.docx in Word 2000 (content is ok)
* opened nome.docx in Lib0 (text line is ok, image is missing)

#19

Thanks Stefano. I am not sure if this is a bug, know bug or if it needs to be submitted as a bug.

Does anyone know?

Marc

#20

Hi Marc, I have found a strange behaviour. Steps:

1. In Word 2000 create a document with 1 line of text and 1 little bmp image.
2. save the document as nome.docx
3. open the document in Lib0 (image is missing, http://monteldvd.sf.net/_lib0.jpg ).
4. add from Lib0 the same image and save (overwriting the file)
5. open the file in Word2000 and... you find the text, the first image (missing in Lib0) and a shape??? (http://monteldvd.sf.net/_word2k.jpg )